CAHIMS ALL EXAMS FINALS QUESTIONS AND
ANSWERS SURE A+
✔✔Which of the following data collection methods may be administered to a large group
of people, but typically has a low response rate?
a. Cognitive research
b. Documentation analysis
c. Focus groups
d. Interviews
e. Questionnaires - ✔✔E
✔✔Which of the following data collection methods may provide many views, but some
voices may not be heard?
a. Cognitive research
b. Documentation analysis
c. Focus groups
d. Questionnaires - ✔✔C
✔✔Which of the following is NOT a dimension of a workflow analysis?
a. Temporally
b. Availability of technologies
c. Use of artifacts to structure work
d. Proximity of affinity cells - ✔✔D
✔✔Which of the following is NOT a principle that guides contextual inquiry?
a. Context of workplace and users
b. Focus on goals and questions
c. Interpretation of observations
d. Iterative design process
e. Partnership between user and developer - ✔✔D
,✔✔In order to understand the context of requirements in the workplace, which of the
following factors must be taken into consideration?
a. Social structure
b. Cultural structure
c. Key stakeholders
d. A and B
e. All of the above - ✔✔E
✔✔Which of the following best depicts the purpose of an affinity diagram?
a. To measure the affinity of different actors in the organization
b. To depict the overall flow of activities and the relation between parts of a system
c. To organize focus group data into affinity cells
d. To organize and display a grouping of ideas and data
e. To illustrate the latent conditions operating in a setting - ✔✔D
✔✔Which of the following is NOT a dimension that differentiates the discipline human
factors from human computer interaction (HCI)?
a. Human factors places an emphasis on innovative design
b. Human factors has a focus on the study of devices and technology
c. Safety issues are a central concern in human factors
d. Study of the workplace is central to human factors analysis - ✔✔A
✔✔Which of the following is a commonality between human factors and human
computer interaction (HCI)?
a. Both emphasize innovative design and technology
b. Both share a main focus of patient safety issues
c. Both emphasize a user-centered approach to design
d. Both share the same history and academic societies - ✔✔C
✔✔Which of the following is a focus of human computer interaction?
a. Cutting edge design and technology
b. Patient safety issues
c. Range of systems and technology
d. A and B
e. All of the above - ✔✔A
✔✔All of the following are reasons why human factors have become increasingly
important EXCEPT for which one?
,a. Increase in use of technology by diverse users
b. A growing awareness of safety concerns
c. The cost to humans in technology error
d. Increase in need for quality control
e. All of the above are reasons - ✔✔E
✔✔All of the following are subdisciplines of human factors/ergonomics EXCEPT for
which one?
a. Organizational Ergonomics
b. Physical Ergonomics
c. System-Centered Ergonomics
d. Cognitive Ergonomics - ✔✔C
✔✔Designing the nurse workplace station to facilitate and support usability is an
example of which ergonomic domain?
a. Organizational
b. Physical
c. Cognitive
d. a and b
e. All of the above - ✔✔B
✔✔Designing the work schedule for healthcare workers to ensure that they receive
adequate breaks is an example of which ergonomic domain?
a. Organizational
b. Physical
c. Cognitive
d. a and b
e. All of the above - ✔✔A
✔✔Designing a computer software program to enhance the ability of physicians to
make decisions is an example of which ergonomic domain?
a. Organizational
b. Physical
c. Cognitive
d. a and b
e. All of the above - ✔✔C
✔✔Selective attention is characterized by an ability to do which of the following?
a. Make the right decision in the right context
b. Reduce errors by concentrating on the correct feature set
, c. Ignore extraneous information and focus on relevant inputs
d. Reduce visual noise in one channel while concentrating one's efforts on an auditory
channel - ✔✔C
✔✔Which of the following factors has been shown to adversely affect performance?
a. An upcoming deadline
b. An increase in workload
c. An increase is compensation
d. a and b
e. All of the above - ✔✔D
✔✔Which selective attention factor refers to the fact that we tend to sample the world
where we expect to find information?
a. Salience
b. Expectancy
c. Effort
d. Cognition - ✔✔B
✔✔Which selective attention factor refers to the fact that events that are relevant to us
tend to capture our attention?
a. Salience
b. Expectancy
c. Effort
d. Cognition - ✔✔A
✔✔Which selective attention factor refers to the fact that an extreme effort to
accomplish a task may inhibit attention?
a. Salience
b. Expectancy
c. Effort
d. Cognition - ✔✔C
✔✔The following quote "When human error is viewed as a cause rather than a
consequence, it serves as a cloak for our ignorance," suggests which of the following?
a. Posthoc evaluations of error are affected by hindsight bias that masks the dilemmas,
uncertainties, and demands of factors.
b. Humans are essentially blameless when you closely scrutinize the latent conditions
c. Active errors, which are human-based, are qualitatively different from latent errors,
which are computer-based.
ANSWERS SURE A+
✔✔Which of the following data collection methods may be administered to a large group
of people, but typically has a low response rate?
a. Cognitive research
b. Documentation analysis
c. Focus groups
d. Interviews
e. Questionnaires - ✔✔E
✔✔Which of the following data collection methods may provide many views, but some
voices may not be heard?
a. Cognitive research
b. Documentation analysis
c. Focus groups
d. Questionnaires - ✔✔C
✔✔Which of the following is NOT a dimension of a workflow analysis?
a. Temporally
b. Availability of technologies
c. Use of artifacts to structure work
d. Proximity of affinity cells - ✔✔D
✔✔Which of the following is NOT a principle that guides contextual inquiry?
a. Context of workplace and users
b. Focus on goals and questions
c. Interpretation of observations
d. Iterative design process
e. Partnership between user and developer - ✔✔D
,✔✔In order to understand the context of requirements in the workplace, which of the
following factors must be taken into consideration?
a. Social structure
b. Cultural structure
c. Key stakeholders
d. A and B
e. All of the above - ✔✔E
✔✔Which of the following best depicts the purpose of an affinity diagram?
a. To measure the affinity of different actors in the organization
b. To depict the overall flow of activities and the relation between parts of a system
c. To organize focus group data into affinity cells
d. To organize and display a grouping of ideas and data
e. To illustrate the latent conditions operating in a setting - ✔✔D
✔✔Which of the following is NOT a dimension that differentiates the discipline human
factors from human computer interaction (HCI)?
a. Human factors places an emphasis on innovative design
b. Human factors has a focus on the study of devices and technology
c. Safety issues are a central concern in human factors
d. Study of the workplace is central to human factors analysis - ✔✔A
✔✔Which of the following is a commonality between human factors and human
computer interaction (HCI)?
a. Both emphasize innovative design and technology
b. Both share a main focus of patient safety issues
c. Both emphasize a user-centered approach to design
d. Both share the same history and academic societies - ✔✔C
✔✔Which of the following is a focus of human computer interaction?
a. Cutting edge design and technology
b. Patient safety issues
c. Range of systems and technology
d. A and B
e. All of the above - ✔✔A
✔✔All of the following are reasons why human factors have become increasingly
important EXCEPT for which one?
,a. Increase in use of technology by diverse users
b. A growing awareness of safety concerns
c. The cost to humans in technology error
d. Increase in need for quality control
e. All of the above are reasons - ✔✔E
✔✔All of the following are subdisciplines of human factors/ergonomics EXCEPT for
which one?
a. Organizational Ergonomics
b. Physical Ergonomics
c. System-Centered Ergonomics
d. Cognitive Ergonomics - ✔✔C
✔✔Designing the nurse workplace station to facilitate and support usability is an
example of which ergonomic domain?
a. Organizational
b. Physical
c. Cognitive
d. a and b
e. All of the above - ✔✔B
✔✔Designing the work schedule for healthcare workers to ensure that they receive
adequate breaks is an example of which ergonomic domain?
a. Organizational
b. Physical
c. Cognitive
d. a and b
e. All of the above - ✔✔A
✔✔Designing a computer software program to enhance the ability of physicians to
make decisions is an example of which ergonomic domain?
a. Organizational
b. Physical
c. Cognitive
d. a and b
e. All of the above - ✔✔C
✔✔Selective attention is characterized by an ability to do which of the following?
a. Make the right decision in the right context
b. Reduce errors by concentrating on the correct feature set
, c. Ignore extraneous information and focus on relevant inputs
d. Reduce visual noise in one channel while concentrating one's efforts on an auditory
channel - ✔✔C
✔✔Which of the following factors has been shown to adversely affect performance?
a. An upcoming deadline
b. An increase in workload
c. An increase is compensation
d. a and b
e. All of the above - ✔✔D
✔✔Which selective attention factor refers to the fact that we tend to sample the world
where we expect to find information?
a. Salience
b. Expectancy
c. Effort
d. Cognition - ✔✔B
✔✔Which selective attention factor refers to the fact that events that are relevant to us
tend to capture our attention?
a. Salience
b. Expectancy
c. Effort
d. Cognition - ✔✔A
✔✔Which selective attention factor refers to the fact that an extreme effort to
accomplish a task may inhibit attention?
a. Salience
b. Expectancy
c. Effort
d. Cognition - ✔✔C
✔✔The following quote "When human error is viewed as a cause rather than a
consequence, it serves as a cloak for our ignorance," suggests which of the following?
a. Posthoc evaluations of error are affected by hindsight bias that masks the dilemmas,
uncertainties, and demands of factors.
b. Humans are essentially blameless when you closely scrutinize the latent conditions
c. Active errors, which are human-based, are qualitatively different from latent errors,
which are computer-based.
