CMAA Benchmark Exam Questions &
Answers (Grade A+)
Which of the following is a
purpose of an encounter form? -
correct answer ✅to improve accuracy in data entry
A medical administrative assistant is posting Medicare payments.
Which of the following types of notices sent to the patient by the
third-party payer refers to how much payment the provider
received for services rendered to the patient and the patient's
financial responsibilities? -
correct answer ✅Explanation of Benefits (EOB)
A patient is scheduled for a follow-up appointment in 6 months. At
which of the following times should the medical administrative
assistant call to remind the patient of the appointment? -
correct answer ✅1 day before the appointment
Which of the following acts prohibits discrimination based on a
disability? -
correct answer ✅ADAAA
A medical administrative assistant should take which of the
following actions to avoid the creation of duplicate files during the
transition from paper files to an electronic health record (EHR)
,CMAA Benchmark Exam Questions &
Answers (Grade A+)
system? -
correct answer ✅Label the paper charts with the new EHR patient
Identification numbers,
A medical administrative assistant in an outpatient clinic is
preparing to review the billing codes that describe the reason for
seeing a patient and the necessity of any procedures performed.
Which of the following codes should the assistant use? -
correct answer ✅ICD-10-CM
A medical administrative assistant is reviewing a denied claim that
they belleve was denied due to a coding error. Which of the
following should the assistant submit? -
correct answer ✅new claim
Which of the following devices is used along with a stethoscope to
measure a patient's blood pressure? -
correct answer ✅Sphygmomanometer
Which of the following tasks is within a medical administrative
assistant's scope of practice? -
correct answer ✅Processing new patient registration paperwork
, CMAA Benchmark Exam Questions &
Answers (Grade A+)
speak slowly and clearly -
correct answer ✅A medical administrative assistant is
communicating with a patient over the telephone. Which of the
following actions should the assistant take?
Which of the following steps can be performed by a medical
administrative assistant at both check-in and check-out? -
correct answer ✅collect the copayment for the visit
A medical administrative assistant is preparing to call a patient to
schedule a telehealth appointment. Which of the following should
the assistant verify with the patient first? -
correct answer ✅The patients identity
Which of the following is an appropriate action to take when
updating patient demographic information? -
correct answer ✅Check that the patient signed and dated the
pattent Information form.
Which of the following is an acceptable abbreviation for a common
medical condition? -
correct answer ✅UTI
Answers (Grade A+)
Which of the following is a
purpose of an encounter form? -
correct answer ✅to improve accuracy in data entry
A medical administrative assistant is posting Medicare payments.
Which of the following types of notices sent to the patient by the
third-party payer refers to how much payment the provider
received for services rendered to the patient and the patient's
financial responsibilities? -
correct answer ✅Explanation of Benefits (EOB)
A patient is scheduled for a follow-up appointment in 6 months. At
which of the following times should the medical administrative
assistant call to remind the patient of the appointment? -
correct answer ✅1 day before the appointment
Which of the following acts prohibits discrimination based on a
disability? -
correct answer ✅ADAAA
A medical administrative assistant should take which of the
following actions to avoid the creation of duplicate files during the
transition from paper files to an electronic health record (EHR)
,CMAA Benchmark Exam Questions &
Answers (Grade A+)
system? -
correct answer ✅Label the paper charts with the new EHR patient
Identification numbers,
A medical administrative assistant in an outpatient clinic is
preparing to review the billing codes that describe the reason for
seeing a patient and the necessity of any procedures performed.
Which of the following codes should the assistant use? -
correct answer ✅ICD-10-CM
A medical administrative assistant is reviewing a denied claim that
they belleve was denied due to a coding error. Which of the
following should the assistant submit? -
correct answer ✅new claim
Which of the following devices is used along with a stethoscope to
measure a patient's blood pressure? -
correct answer ✅Sphygmomanometer
Which of the following tasks is within a medical administrative
assistant's scope of practice? -
correct answer ✅Processing new patient registration paperwork
, CMAA Benchmark Exam Questions &
Answers (Grade A+)
speak slowly and clearly -
correct answer ✅A medical administrative assistant is
communicating with a patient over the telephone. Which of the
following actions should the assistant take?
Which of the following steps can be performed by a medical
administrative assistant at both check-in and check-out? -
correct answer ✅collect the copayment for the visit
A medical administrative assistant is preparing to call a patient to
schedule a telehealth appointment. Which of the following should
the assistant verify with the patient first? -
correct answer ✅The patients identity
Which of the following is an appropriate action to take when
updating patient demographic information? -
correct answer ✅Check that the patient signed and dated the
pattent Information form.
Which of the following is an acceptable abbreviation for a common
medical condition? -
correct answer ✅UTI
