NHA CMAA Practice Test #5 Exam
Questions & Answers (Grade A+)
A medical administrative assistant should identify that which of the
following advance directives provides a written authorization for a
designated individual to act on behalf of another, including if the
individual is incapacitated?
A) Durable power of attorney for health care
B) Living will
C) Health care proxy
D) Do-not-resuscitate (DNR) order -
correct answer ✅A) Durable power of attorney for health care
Which of the following actions should the medical administrative
assistant take when closing the office?
A) Activate the security system.
B) Ensure the computer is left on for the next work day.
C) Turn off the answering machine.
D) Follow up on refill requests. -
correct answer ✅A) Activate the security system
Which of the following is needed to verify a patient's medical
insurance benefits?
A) Social Security number
,NHA CMAA Practice Test #5 Exam
Questions & Answers (Grade A+)
B) Account number
C) Policy number
D) Reference number -
correct answer ✅C) Policy number
A medical administrative assistant is registering a new patient prior
to their first visit at a provider's office. The assistant should ask the
patient to read and sign which of the following documents?
A) Informed consent
B) CMS-1500 claim form
C) Advance Beneficiary Notice (ABN)
D) HIPAA privacy notice -
correct answer ✅A) Informed consent
A medical administrative assistant is sending confidential medical
records to another office via registered mail. Which of the following
types of additional mail services should the assistant include?
A) Certified mail
B) Insured mail
C) Certificate of mailing
,NHA CMAA Practice Test #5 Exam
Questions & Answers (Grade A+)
D) Adult signature -
correct answer ✅A) Certified mail
Which of the following describes stream scheduling?
A) The provider sees patients according to medical necessity.
B) The provider sees patients in the order they arrive.
C) Three patients are scheduled for 0900.
D) A patient's appointment is scheduled from 0900 to 0915. -
correct answer ✅D) A patient's appointment is scheduled from
0900 to 0915
Which of the following processes is a privacy rule permission that
allows for the release PHI without written patient authorization?
A) Providing the patient's life insurance carrier with a list of their
diagnosis codes
B) Sending medical records to an outside provider
C) Releasing the medical record to the patient's attorney
D) Submitting a preauthorization request for a procedure -
correct answer ✅D) Submitting a preauthorization request for a
procedure
, NHA CMAA Practice Test #5 Exam
Questions & Answers (Grade A+)
Which of the following should a medical administrative use to
professionally convey a message to patients?
A) Compensation
B) Communication
C) Procrastination
D) Projection -
correct answer ✅B) Communication
A medical administrative assistant is tasked with managing supplies
and equipment for the medical office. Which of the following
should the assistant identify as par level, or the minimum amount
of office supplies needed to maintain operations?
A) Inventory
B) Utilization review
C) Threshold
D) Revenue cycle -
correct answer ✅C) Threshold
A medical administrative assistant is speaking with a patient who is
planning to travel overseas with their family and asks about
required vaccinations. To which of the following community
resources should the assistant refer the patient?
Questions & Answers (Grade A+)
A medical administrative assistant should identify that which of the
following advance directives provides a written authorization for a
designated individual to act on behalf of another, including if the
individual is incapacitated?
A) Durable power of attorney for health care
B) Living will
C) Health care proxy
D) Do-not-resuscitate (DNR) order -
correct answer ✅A) Durable power of attorney for health care
Which of the following actions should the medical administrative
assistant take when closing the office?
A) Activate the security system.
B) Ensure the computer is left on for the next work day.
C) Turn off the answering machine.
D) Follow up on refill requests. -
correct answer ✅A) Activate the security system
Which of the following is needed to verify a patient's medical
insurance benefits?
A) Social Security number
,NHA CMAA Practice Test #5 Exam
Questions & Answers (Grade A+)
B) Account number
C) Policy number
D) Reference number -
correct answer ✅C) Policy number
A medical administrative assistant is registering a new patient prior
to their first visit at a provider's office. The assistant should ask the
patient to read and sign which of the following documents?
A) Informed consent
B) CMS-1500 claim form
C) Advance Beneficiary Notice (ABN)
D) HIPAA privacy notice -
correct answer ✅A) Informed consent
A medical administrative assistant is sending confidential medical
records to another office via registered mail. Which of the following
types of additional mail services should the assistant include?
A) Certified mail
B) Insured mail
C) Certificate of mailing
,NHA CMAA Practice Test #5 Exam
Questions & Answers (Grade A+)
D) Adult signature -
correct answer ✅A) Certified mail
Which of the following describes stream scheduling?
A) The provider sees patients according to medical necessity.
B) The provider sees patients in the order they arrive.
C) Three patients are scheduled for 0900.
D) A patient's appointment is scheduled from 0900 to 0915. -
correct answer ✅D) A patient's appointment is scheduled from
0900 to 0915
Which of the following processes is a privacy rule permission that
allows for the release PHI without written patient authorization?
A) Providing the patient's life insurance carrier with a list of their
diagnosis codes
B) Sending medical records to an outside provider
C) Releasing the medical record to the patient's attorney
D) Submitting a preauthorization request for a procedure -
correct answer ✅D) Submitting a preauthorization request for a
procedure
, NHA CMAA Practice Test #5 Exam
Questions & Answers (Grade A+)
Which of the following should a medical administrative use to
professionally convey a message to patients?
A) Compensation
B) Communication
C) Procrastination
D) Projection -
correct answer ✅B) Communication
A medical administrative assistant is tasked with managing supplies
and equipment for the medical office. Which of the following
should the assistant identify as par level, or the minimum amount
of office supplies needed to maintain operations?
A) Inventory
B) Utilization review
C) Threshold
D) Revenue cycle -
correct answer ✅C) Threshold
A medical administrative assistant is speaking with a patient who is
planning to travel overseas with their family and asks about
required vaccinations. To which of the following community
resources should the assistant refer the patient?
