NHA CMAA Practice Test 1 Exam
Questions & Answers (Grade A+)
Which of the following schedules more than one patient at the
same time with the same provider while still allowing adequate
time within the hour to see all scheduled patients?
a. double-booking
b. clustering
c. open hours
d. wave -
correct answer ✅d. wave
A provider is running 30 minutes behind schedule because of an
early morning emergency. Which of the following actions should
the medical administrative assistant take to maintain effective
scheduling in an office?
a. Inform waiting patients that an emergency has caused a delay in
the schedule and that they can wait or reschedule
b. call afternoon patients and tell them there was unexpected delay
in the schedule and their appointments will be postponed
c. cancel afternoon appointments and reschedule for first available
openings
d. tell waiting patients and emergency has caused a delay in the
schedule and that their appointments have been rescheduled -
,NHA CMAA Practice Test 1 Exam
Questions & Answers (Grade A+)
correct answer ✅a. Inform waiting patients that an emergency has
caused a delay in the schedule and that they can wait or reschedule
A provider asks a medical administrative assistant to schedule a
surgery to remove a patient's gallbladder. The assistant should
schedule the patient for which of the following?
a. Cholecystography
b. Cholecystogram
c. Cholecystitis
d. Cholecystectomy -
correct answer ✅d. Cholecystectomy
A patient calls with a question about her prescription dosage as it
relates to her condition. Which of the following actions is
appropriate for the medical administrative assistant to take?
a. Route to call to the clinical medical assistant
b. take a message for the physician
c. ask the patient to call her pharmacy
d. try to answer the patient's question -
correct answer ✅b. take a message for the physician
,NHA CMAA Practice Test 1 Exam
Questions & Answers (Grade A+)
To which of the following departments should a patient go for a
WBC count?
a. nuclear medicine
b. radiology
c. laboratory
d. orthopedic department -
correct answer ✅c. laboratory
Which of the following letter styles is most efficient?
a. block
b. standard
c. modified block intended
d. simplified -
correct answer ✅a. Block
A provider provider prescribes an EKG for a patient who has a rapid
heart rate. Which of the following should be recorded as the reason
for the EKG?
a. tachypnea
b. bradypnea
c. bradycardia
, NHA CMAA Practice Test 1 Exam
Questions & Answers (Grade A+)
d. tachycardia -
correct answer ✅d. tachycardia
A medical administrative assistant should take which of the
following actions to be in compliance with OSHA?
a. participate in training concerning infection control
b. register with the CDC
c. schedule a hepatitis B immunization
d. undergo a physical examination -
correct answer ✅a. participate in training concerning infection
control
Which of the following must be provided to a patient on a first visit,
as required by HIPAA?
a. an authorization form
b. notice of privacy practices
c. a consent form
d. patient's bill of rights -
correct answer ✅b. notice of privacy practices
Questions & Answers (Grade A+)
Which of the following schedules more than one patient at the
same time with the same provider while still allowing adequate
time within the hour to see all scheduled patients?
a. double-booking
b. clustering
c. open hours
d. wave -
correct answer ✅d. wave
A provider is running 30 minutes behind schedule because of an
early morning emergency. Which of the following actions should
the medical administrative assistant take to maintain effective
scheduling in an office?
a. Inform waiting patients that an emergency has caused a delay in
the schedule and that they can wait or reschedule
b. call afternoon patients and tell them there was unexpected delay
in the schedule and their appointments will be postponed
c. cancel afternoon appointments and reschedule for first available
openings
d. tell waiting patients and emergency has caused a delay in the
schedule and that their appointments have been rescheduled -
,NHA CMAA Practice Test 1 Exam
Questions & Answers (Grade A+)
correct answer ✅a. Inform waiting patients that an emergency has
caused a delay in the schedule and that they can wait or reschedule
A provider asks a medical administrative assistant to schedule a
surgery to remove a patient's gallbladder. The assistant should
schedule the patient for which of the following?
a. Cholecystography
b. Cholecystogram
c. Cholecystitis
d. Cholecystectomy -
correct answer ✅d. Cholecystectomy
A patient calls with a question about her prescription dosage as it
relates to her condition. Which of the following actions is
appropriate for the medical administrative assistant to take?
a. Route to call to the clinical medical assistant
b. take a message for the physician
c. ask the patient to call her pharmacy
d. try to answer the patient's question -
correct answer ✅b. take a message for the physician
,NHA CMAA Practice Test 1 Exam
Questions & Answers (Grade A+)
To which of the following departments should a patient go for a
WBC count?
a. nuclear medicine
b. radiology
c. laboratory
d. orthopedic department -
correct answer ✅c. laboratory
Which of the following letter styles is most efficient?
a. block
b. standard
c. modified block intended
d. simplified -
correct answer ✅a. Block
A provider provider prescribes an EKG for a patient who has a rapid
heart rate. Which of the following should be recorded as the reason
for the EKG?
a. tachypnea
b. bradypnea
c. bradycardia
, NHA CMAA Practice Test 1 Exam
Questions & Answers (Grade A+)
d. tachycardia -
correct answer ✅d. tachycardia
A medical administrative assistant should take which of the
following actions to be in compliance with OSHA?
a. participate in training concerning infection control
b. register with the CDC
c. schedule a hepatitis B immunization
d. undergo a physical examination -
correct answer ✅a. participate in training concerning infection
control
Which of the following must be provided to a patient on a first visit,
as required by HIPAA?
a. an authorization form
b. notice of privacy practices
c. a consent form
d. patient's bill of rights -
correct answer ✅b. notice of privacy practices
