CMAA Exam Practice Test 2 Exam
Questions & Answers (Grade A+)
Which of the following protects an individual's right to actively
participate in making decisions regarding their health care? -
correct answer ✅Patient's Bill of Rights
A medical administrative assistant is explaining the outline of legal
and ethical guidelines for the respectful and courteous treatment of
a patient.
Which of the following includes these components? -
correct answer ✅Patient's Bill of Rights
A patient is scheduled for a follow-up appointment in 6 months. At
which of the following times should the medical administrative
assistant call to remind the patient of the appointment? -
correct answer ✅1 day before the appointment
At which of the following times should the medical administrative
assistant obtain preauthorization for a diagnostic procedure? -
correct answer ✅After the provider orders the procedure
A medical administrative assistant is speaking with a provider.
Which of the following actions by the assistant demonstrates active
listening? -
correct answer ✅Nodding while the provider is speaking
,CMAA Exam Practice Test 2 Exam
Questions & Answers (Grade A+)
A medical administrative assistant should identify that which of the
following is a method used to deter patients from not showing up
to their appointments? -
correct answer ✅Charging patients a fee
A medical administrative assistant should identify that which of the
following barriers among coworkers involves perceiving only those
in higher positions as being important? -
correct answer ✅Status barrier
A medical administrative assistant is assisting a patient who was
recently diagnosed with a terminal illness. The patient states, "I
can't wait to start feeling better again so I can attend my grandson's
graduation next year." Which of the following defense mechanisms
is the patient demonstrating? -
correct answer ✅Denial
A medical administrative assistant should identify that which of the
following items requires secure storage upon delivery? -
correct answer ✅Prescription pads
, CMAA Exam Practice Test 2 Exam
Questions & Answers (Grade A+)
A medical administrative assistant is collecting patient information
prior to a patient's appointment. Which of the following is an
acceptable form of identification for the patient to provide? -
correct answer ✅Driver's license
In which of the following locations should a medical administrative
assistant store valued office items, such as checkbooks, prescription
pads, and access keys? -
correct answer ✅In a locked box
Which of the following owns patient medical records? -
correct answer ✅providers
A medical administrative assistant is providing postoperative care
information to a patient. Which of the following information should
the assistant include? -
correct answer ✅Physical therapy referral
A medical administrative assistant is unable to locate an established
patient in the electronic health record (EHR) system. Which of the
following actions should the assistant take to avoid creating a
duplicate chart? -
correct answer ✅Verify the spelling of the patient's name
Questions & Answers (Grade A+)
Which of the following protects an individual's right to actively
participate in making decisions regarding their health care? -
correct answer ✅Patient's Bill of Rights
A medical administrative assistant is explaining the outline of legal
and ethical guidelines for the respectful and courteous treatment of
a patient.
Which of the following includes these components? -
correct answer ✅Patient's Bill of Rights
A patient is scheduled for a follow-up appointment in 6 months. At
which of the following times should the medical administrative
assistant call to remind the patient of the appointment? -
correct answer ✅1 day before the appointment
At which of the following times should the medical administrative
assistant obtain preauthorization for a diagnostic procedure? -
correct answer ✅After the provider orders the procedure
A medical administrative assistant is speaking with a provider.
Which of the following actions by the assistant demonstrates active
listening? -
correct answer ✅Nodding while the provider is speaking
,CMAA Exam Practice Test 2 Exam
Questions & Answers (Grade A+)
A medical administrative assistant should identify that which of the
following is a method used to deter patients from not showing up
to their appointments? -
correct answer ✅Charging patients a fee
A medical administrative assistant should identify that which of the
following barriers among coworkers involves perceiving only those
in higher positions as being important? -
correct answer ✅Status barrier
A medical administrative assistant is assisting a patient who was
recently diagnosed with a terminal illness. The patient states, "I
can't wait to start feeling better again so I can attend my grandson's
graduation next year." Which of the following defense mechanisms
is the patient demonstrating? -
correct answer ✅Denial
A medical administrative assistant should identify that which of the
following items requires secure storage upon delivery? -
correct answer ✅Prescription pads
, CMAA Exam Practice Test 2 Exam
Questions & Answers (Grade A+)
A medical administrative assistant is collecting patient information
prior to a patient's appointment. Which of the following is an
acceptable form of identification for the patient to provide? -
correct answer ✅Driver's license
In which of the following locations should a medical administrative
assistant store valued office items, such as checkbooks, prescription
pads, and access keys? -
correct answer ✅In a locked box
Which of the following owns patient medical records? -
correct answer ✅providers
A medical administrative assistant is providing postoperative care
information to a patient. Which of the following information should
the assistant include? -
correct answer ✅Physical therapy referral
A medical administrative assistant is unable to locate an established
patient in the electronic health record (EHR) system. Which of the
following actions should the assistant take to avoid creating a
duplicate chart? -
correct answer ✅Verify the spelling of the patient's name
