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CHL Chapter 10 Sterile Processing Leaders and Quality Exam Questions & Answers (Grade A+).docx

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CHL Chapter 10 Sterile Processing Leaders and Quality Exam Questions & Answers (Grade A+).docx

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CHL Chapter 10 Sterile Processing
Leaders and Quality Exam Questions &
Answers (Grade A+)
Six Sigma -
correct answer ✅A quality process that focuses on developing and
delivering near perfect products and services.


Quality -
correct answer ✅The consistent delivery of products and services
according to accepted standards.


Productivity -
correct answer ✅The ratio of quality and quantity of output to the
amount of input, such as labor hours required to generate the
output.


Process -
correct answer ✅A course of action to achieve a result.


Random Sampling -
correct answer ✅Is a survey tactic in which; for example, each
instrument set or case cart being analyzed for quality has an equal
chance of being selected for analysis.

, CHL Chapter 10 Sterile Processing
Leaders and Quality Exam Questions &
Answers (Grade A+)
Competency Checklist -
correct answer ✅A list of tasks used to monitor progress in a
training program. Each task must be consistently performed in a
way that meets quality and quantity output standards.


Waste -
correct answer ✅Resources, including human efforts, that are
consumed without meaningful purpose.


Change -
correct answer ✅Makes something different.


Improvement -
correct answer ✅A planned fundamental change resulting in
increased performance levels. To make something better.


Plan-Do-Check-Act (PDCA) -
correct answer ✅A quality process improvement technique that
utilizes a four step sequential cycle to move toward a defect free
work system.

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