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NCTI S 5-6 Exam questions and answers Graded A+ latest update Which of the six-step troubleshooting process steps requires asking the customer specific questions to gather more information about the problem so a clear problem statement can be created
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NCTI S 5-6 Exam questions and answers Graded A+ latest update Which of the six-step troubleshooting process steps requires asking the customer specific questions to gather more information about the problem so a clear problem statement can be created - Identify the problem Which features does a STB with digital only capabilities have? - Digital tuner,Analog Video and Audio output Which telephone feature allows an incoming call when faced with a busy line to roll to the number until finds a line that is available - ROLL OVER For any DSL version connetion
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