General Management Exam Review – NOCTI questions with answers

General Management Exam Review – |\ |\ |\ |\ |\




NOCTI questions with answers |\ |\ |\




management - CORRECT ANSWERS ✔✔the process used |\ |\ |\ |\ |\ |\ |\



to accomplish organizational goals through planning,
|\ |\ |\ |\ |\ |\



organizing, leading, and controlling people and other |\ |\ |\ |\ |\ |\ |\



organizational resources |\




planning - CORRECT ANSWERS ✔✔a management
|\ |\ |\ |\ |\ |\



function that includes anticipating trends and determining
|\ |\ |\ |\ |\ |\



the best strategies and tactics to achieve organizational
|\ |\ |\ |\ |\ |\ |\ |\ |\



goals and objectives|\ |\




organizing - CORRECT ANSWERS ✔✔a management |\ |\ |\ |\ |\ |\



function that includes designing the structure of the
|\ |\ |\ |\ |\ |\ |\ |\



organization and creating conditions and systems in |\ |\ |\ |\ |\ |\ |\



which everyone and everything work together to achieve
|\ |\ |\ |\ |\ |\ |\ |\



the organizations goals and objectives
|\ |\ |\ |\




leading - CORRECT ANSWERS ✔✔creating a vision for the
|\ |\ |\ |\ |\ |\ |\ |\ |\



organization and guiding, training, coaching, and |\ |\ |\ |\ |\ |\



motivating others to work effectively to achieve the |\ |\ |\ |\ |\ |\ |\ |\



organizations goals and objectives |\ |\ |\

,controlling - CORRECT ANSWERS ✔✔a management |\ |\ |\ |\ |\ |\



function that involves establishing clear standards to
|\ |\ |\ |\ |\ |\ |\



determine whether or not an organization is progressing
|\ |\ |\ |\ |\ |\ |\ |\



toward its goals and objectives, rewarding people for
|\ |\ |\ |\ |\ |\ |\ |\



doing a good job, and taking corrective action if they are
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\



not


vision - CORRECT ANSWERS ✔✔an encompassing
|\ |\ |\ |\ |\ |\



explanation of why the organization exists and where it's |\ |\ |\ |\ |\ |\ |\ |\ |\



trying to head
|\ |\




mission statement - CORRECT ANSWERS ✔✔an outline of
|\ |\ |\ |\ |\ |\ |\ |\



the fundamental purpose of an organization
|\ |\ |\ |\ |\




goals - CORRECT ANSWERS ✔✔the broad, long term
|\ |\ |\ |\ |\ |\ |\ |\



accomplishments an organization wishes to attain |\ |\ |\ |\ |\




objectives - CORRECT ANSWERS ✔✔specific, short term
|\ |\ |\ |\ |\ |\ |\



statements detailing how to achieve the organizations |\ |\ |\ |\ |\ |\ |\



goals


SWOT analysis - CORRECT ANSWERS ✔✔SWOT =
|\ |\ |\ |\ |\ |\ |\



Strengths, Weaknesses, Opportunities and Threats; a
|\ |\ |\ |\ |\ |\



planning tool used to analyze an organizations strengths,
|\ |\ |\ |\ |\ |\ |\ |\



weakness, opportunities and threats |\ |\ |\

,strategic planning - CORRECT ANSWERS ✔✔the process of
|\ |\ |\ |\ |\ |\ |\



determining the major goals of the organization and the
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\



policies and strategies for obtaining and using resources
|\ |\ |\ |\ |\ |\ |\ |\



to achieve those goals
|\ |\ |\




tactical planning - CORRECT ANSWERS ✔✔the process of
|\ |\ |\ |\ |\ |\ |\ |\



developing detailed, short term statements about what is |\ |\ |\ |\ |\ |\ |\ |\



to be done, who is to do it, and how it is to be done
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\




operational planning - CORRECT ANSWERS ✔✔the process |\ |\ |\ |\ |\ |\



of setting work standards and schedules necessary to
|\ |\ |\ |\ |\ |\ |\ |\ |\



implement the company's tactical objectives |\ |\ |\ |\




contingency planning - CORRECT ANSWERS ✔✔the |\ |\ |\ |\ |\ |\



process of preparing alternative courses of action that
|\ |\ |\ |\ |\ |\ |\ |\



may be used if the primary plans don't achieve the
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\



organizations objectives |\




decision making - CORRECT ANSWERS ✔✔choosing
|\ |\ |\ |\ |\ |\



among two or more alternatives
|\ |\ |\ |\




problem solving - CORRECT ANSWERS ✔✔the process of
|\ |\ |\ |\ |\ |\ |\ |\



solving the everyday problems that occur. problem
|\ |\ |\ |\ |\ |\ |\



solving is less formal than decision making and usually
|\ |\ |\ |\ |\ |\ |\ |\ |\



calls for quicker action
|\ |\ |\

, brainstorming - CORRECT ANSWERS ✔✔coming up with as |\ |\ |\ |\ |\ |\ |\



many solutions to a problem as possible in a short period
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\



of time with no censoring of ideas
|\ |\ |\ |\ |\ |\




PMI - CORRECT ANSWERS ✔✔PMI = Pluses, Minuses,
|\ |\ |\ |\ |\ |\ |\ |\



Implications; listing all the pluses for a solution in one |\ |\ |\ |\ |\ |\ |\ |\ |\ |\



column, all the minuses in another, and the implications
|\ |\ |\ |\ |\ |\ |\ |\ |\



in a third column
|\ |\ |\




organization chart - CORRECT ANSWERS ✔✔a visual |\ |\ |\ |\ |\ |\ |\



device that shows relationships among people and
|\ |\ |\ |\ |\ |\ |\



divides the organizatins work; it shows who is
|\ |\ |\ |\ |\ |\ |\ |\



accountable for the completion of specific work and who |\ |\ |\ |\ |\ |\ |\ |\ |\



reports to whom |\ |\




top management - CORRECT ANSWERS ✔✔highest level
|\ |\ |\ |\ |\ |\ |\



of management, consisting of the president and other key
|\ |\ |\ |\ |\ |\ |\ |\



company executives who develop strategic plans
|\ |\ |\ |\ |\ |\




middle management - CORRECT ANSWERS ✔✔the level of
|\ |\ |\ |\ |\ |\ |\



management that includes general managers, dividsion
|\ |\ |\ |\ |\ |\ |\



managers, and branch and plant managers who are |\ |\ |\ |\ |\ |\ |\ |\



responsible for tactical planning and controlling |\ |\ |\ |\ |\