NUR 231 REVIEW TIPS QUESTIONS AND
ANSWERS SET A+
✔✔evaluation methods - ✔✔surveys
creating plan independently
Q&A
restating
teach back
return demonstration
✔✔group teaching: pros and cons - ✔✔ideal group is 8
gets information to a lot of people quickly
bounce new ideas off each other
need area large enough
not as individualized
might distract others
✔✔individual teaching: pros and cons - ✔✔individualized teaching plan
one on one attention
more interaction
more focus
patient can feel on the spot
time consuming
✔✔helpful tips - ✔✔reading level
developmental level
materials/machinery/equipment
age appropriateness
culturally appropriate
prioritize information
avoid medical terms
simple to complex
bit size pieces
motivation
, personalization
✔✔what is cultural competence - ✔✔appreciating, accepting, and respecting individual
cultural influences, beliefs, customs, and values
be able to interact with people from other culture
honest and open communication with clients
have cultural awareness
✔✔Capinha-Bacote cultural competence model - ✔✔ASKED
✔✔ASKED means - ✔✔awarness
skill - skill to successfully conduct care on patient
knowledge - of patient's culture
encounters - how many experiences have I had with someone from this culture
desires - do I honestly desire and value to be more culturally aware
✔✔4 levels of cultural competence (starting from bottom) - ✔✔unconscious
incompetence (wrong intuition) - do everything wrong without realizing
conscious incompetence (wrong analysis) - awareness that you lack cultural knowledge
conscious competence (right analysis) - adapt care for culture
unscious competence (right intuition) - don't have to try and care is welcome to all
cultures
✔✔strategies to resolve conflict - ✔✔examine own culture norms first
ask others to share information if you don't understand culture
acknowledge that judgment and prejudice exist
expose yourself to other cultures
learn to distinguish between individuals and stereotypes
✔✔cultural assessment - ✔✔ask about beliefs and customs (TJC)
don't assume (CLARIFY)
avoid stereotyping
use open-ended questions when possible
Purnell and Leininger
consider patients health literacy
✔✔cultural imposition - ✔✔forcing beliefs on patient regardless of their own
✔✔ethnocentrism - ✔✔saying my way of doing things is best
✔✔discrimination - ✔✔unjust treatment of a group
✔✔cultural desire - ✔✔the motivation and commitment to caring that moves an
individual to learn from others, accept the role as learner, be open and accepting of
cultural differences, and build on cultural similarities
ANSWERS SET A+
✔✔evaluation methods - ✔✔surveys
creating plan independently
Q&A
restating
teach back
return demonstration
✔✔group teaching: pros and cons - ✔✔ideal group is 8
gets information to a lot of people quickly
bounce new ideas off each other
need area large enough
not as individualized
might distract others
✔✔individual teaching: pros and cons - ✔✔individualized teaching plan
one on one attention
more interaction
more focus
patient can feel on the spot
time consuming
✔✔helpful tips - ✔✔reading level
developmental level
materials/machinery/equipment
age appropriateness
culturally appropriate
prioritize information
avoid medical terms
simple to complex
bit size pieces
motivation
, personalization
✔✔what is cultural competence - ✔✔appreciating, accepting, and respecting individual
cultural influences, beliefs, customs, and values
be able to interact with people from other culture
honest and open communication with clients
have cultural awareness
✔✔Capinha-Bacote cultural competence model - ✔✔ASKED
✔✔ASKED means - ✔✔awarness
skill - skill to successfully conduct care on patient
knowledge - of patient's culture
encounters - how many experiences have I had with someone from this culture
desires - do I honestly desire and value to be more culturally aware
✔✔4 levels of cultural competence (starting from bottom) - ✔✔unconscious
incompetence (wrong intuition) - do everything wrong without realizing
conscious incompetence (wrong analysis) - awareness that you lack cultural knowledge
conscious competence (right analysis) - adapt care for culture
unscious competence (right intuition) - don't have to try and care is welcome to all
cultures
✔✔strategies to resolve conflict - ✔✔examine own culture norms first
ask others to share information if you don't understand culture
acknowledge that judgment and prejudice exist
expose yourself to other cultures
learn to distinguish between individuals and stereotypes
✔✔cultural assessment - ✔✔ask about beliefs and customs (TJC)
don't assume (CLARIFY)
avoid stereotyping
use open-ended questions when possible
Purnell and Leininger
consider patients health literacy
✔✔cultural imposition - ✔✔forcing beliefs on patient regardless of their own
✔✔ethnocentrism - ✔✔saying my way of doing things is best
✔✔discrimination - ✔✔unjust treatment of a group
✔✔cultural desire - ✔✔the motivation and commitment to caring that moves an
individual to learn from others, accept the role as learner, be open and accepting of
cultural differences, and build on cultural similarities
