Terms in this set (53)
Healthcare Leadership Exam 1
how is leadership holistic? leadership requires leading laterally and collaboratively and
not just upper echelons in a top-down approach
evidence-based practice clinical decision making that integrates the empirical
evidence from outcome and structure of practice, with clinical
expertise and patient characteristics and preferences
Why study leadership? Its all around us and we will all be leaders at one point
helps people have something specula that makes other feel
good
Four States of Knowing unconscious incompetence, conscious incompetence,
conscious competence, unconscious competence
What's the duty of a healthcare leader? to merge the complexity of managing resources into a culture
that serves communities by maintaining and improving the
patients health
Great leadership requires 1. communication, knowledge and skills
2.emotional intelligence
3.understanding relationships b/w trust and understanding
4. be flexible and adaptive
5.have strong integrity
Leadership as an art encompasses relationships, interpersonal skills, power and
intuition
relationship oriented, decision based on perception
Leadership as a science embodied technical acumen, skills and principles
budgeting, decisions based on analysis and expert system
healthcare manager is more reactive & stays more closely coupled to
organizational policies, standards, guidelines & established
processes
Healthcare Leader more proactive and involved in developing organizational
culture
look for employees and create vision
situation phase of leadership explains effective leadership w/in the context of larger work
of situation
descriptive vs. prescriptive theory descriptive illustrated a phenomena and a prescriptive
does the same but provides recommendation w/ regard to
action or process
, three lessons from McRaven 1. make the bed
2.have people help you paddle
3.measure people by the size of their heart not slipper
Four types of learning visual, aural, reading & writing and kinesthetic
why is understanding all leaders must be aware of their own personalities for
personalities important in a improvement to grow
Healthcare leader?
hemisphere dominance The left hemisphere is dominant in most individuals
Left: detail oriented, methodical, calculating
Right: creating new product, long-range plans
Personality archetype and leadership Personality archetype affects leadership styles, success and
outcomes outcomes
why know yourself as a leader? helps you learn and improve to be a better learner
What does DCL measure? .. emotional intelligence? ?
Emotional Intelligence (EI) the ability to detect and to manage emotional cues and
information
Four components of emotional intelligence self-awareness, self-management, social awareness, social
skills
political inf ability to shape and control public policy in a desired
direction through legislation
Iron Triangle access, cost and quality
iron triangle can be broken by: 1. increased technology
2.increases efficiency
3.decreasing regulation
Donabedian Model Structure - the capacity to deliver quality
Process - how health care is delivered
Outcome - effects or results obtained
10 essential functions of public health 1) monitor health status
2)diagnose and investigate
3) inform and educate
4) mobilize community partnerships
5) develop policies
6) enforce laws and regulations
7) link to health care
8) assure competent health care workforce
9) evaluate health services
10) research
Healthcare Leadership Exam 1
how is leadership holistic? leadership requires leading laterally and collaboratively and
not just upper echelons in a top-down approach
evidence-based practice clinical decision making that integrates the empirical
evidence from outcome and structure of practice, with clinical
expertise and patient characteristics and preferences
Why study leadership? Its all around us and we will all be leaders at one point
helps people have something specula that makes other feel
good
Four States of Knowing unconscious incompetence, conscious incompetence,
conscious competence, unconscious competence
What's the duty of a healthcare leader? to merge the complexity of managing resources into a culture
that serves communities by maintaining and improving the
patients health
Great leadership requires 1. communication, knowledge and skills
2.emotional intelligence
3.understanding relationships b/w trust and understanding
4. be flexible and adaptive
5.have strong integrity
Leadership as an art encompasses relationships, interpersonal skills, power and
intuition
relationship oriented, decision based on perception
Leadership as a science embodied technical acumen, skills and principles
budgeting, decisions based on analysis and expert system
healthcare manager is more reactive & stays more closely coupled to
organizational policies, standards, guidelines & established
processes
Healthcare Leader more proactive and involved in developing organizational
culture
look for employees and create vision
situation phase of leadership explains effective leadership w/in the context of larger work
of situation
descriptive vs. prescriptive theory descriptive illustrated a phenomena and a prescriptive
does the same but provides recommendation w/ regard to
action or process
, three lessons from McRaven 1. make the bed
2.have people help you paddle
3.measure people by the size of their heart not slipper
Four types of learning visual, aural, reading & writing and kinesthetic
why is understanding all leaders must be aware of their own personalities for
personalities important in a improvement to grow
Healthcare leader?
hemisphere dominance The left hemisphere is dominant in most individuals
Left: detail oriented, methodical, calculating
Right: creating new product, long-range plans
Personality archetype and leadership Personality archetype affects leadership styles, success and
outcomes outcomes
why know yourself as a leader? helps you learn and improve to be a better learner
What does DCL measure? .. emotional intelligence? ?
Emotional Intelligence (EI) the ability to detect and to manage emotional cues and
information
Four components of emotional intelligence self-awareness, self-management, social awareness, social
skills
political inf ability to shape and control public policy in a desired
direction through legislation
Iron Triangle access, cost and quality
iron triangle can be broken by: 1. increased technology
2.increases efficiency
3.decreasing regulation
Donabedian Model Structure - the capacity to deliver quality
Process - how health care is delivered
Outcome - effects or results obtained
10 essential functions of public health 1) monitor health status
2)diagnose and investigate
3) inform and educate
4) mobilize community partnerships
5) develop policies
6) enforce laws and regulations
7) link to health care
8) assure competent health care workforce
9) evaluate health services
10) research
