Test Bank for Operations And Supply Chain Management 17th Edition Author: F. Robert Jacobs And Richard B. Chase All Chapters Covered 100% Complete A+ Study Guide Latest Version

Test Bank for Operations And Supply Chain Management 17th
Edition Author: F. Robert Jacobs And Richard B. Chase All
Chapters Covered 100% Complete A+ Study Guide Latest Version

,Operations and Supply Chain
Management Chapter 01
Operations and Supply Chain Management

Learning Objectives for Chapter 1

1. Understand why it is important to stud y operations and supply chain management.
2. Define efficien t and effective operations.
3. Categorize operations and supply chain processes.
4. Contrast differences between services and goods producing processes.
5. Identify operations and supply chain managemen t career opportunities.
6. Describe how the field has develope d over time.

True / False Questions


1. Efficiency means doing the right things to create the most value for the company. True
False



2. Effectiveness means doing the right things to create the most value for the company. True
False



3. A doctor completes a surgical procedure on a patient without error. The patient dies anyway. In
operations management terms, we could refer to this doctor as being efficient but not effective.
True False




1-1

,Operations and Supply Chain Management


4. A worker can be efficient without being effective. True
False



5. A process can be effective without being efficient. True
False



6. Operations and supply management is defined as the design, operation, and improvement of the
systems that create and deliver the firm's primary products and services.
True False



7. The term "value" refers to the relationship between quality and the price paid by the
consumer.
True False




1-2

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