UFV BUS 100 FINAL EXAM CHAPTER 12 2026/2027 | STUDY GUIDE,
PRACTICE QUESTIONS, ANSWERS & EXAM REVIEW
Five steps to HR needs - ANS ✔✔1. HR Inventory
2. Job Analysis
3. Assess future demand
4. assess future supply
5. Establish strategic plan
Job Analysis - ANS ✔✔Requirements: job descriptions and specifications
job description vs specification - ANS ✔✔description: what you'll be doing
specifications: what you need to have
internal vs external recruitment - ANS ✔✔internal: cheaper, maintain employee morale
external: more options; easier to find
Selection Process - ANS ✔✔1. obtaining application forms
2. conducting interviews
3. giving employment tests
4. conducting background investigations
5. establishing trial periods
Explain application forms - ANS ✔✔find out applicant's history relating to job requirements
Explain interviews: - ANS ✔✔initial and follow-up interviews:
questions must be relevant job-related
Explain employment tests: - ANS ✔✔measuring basic competency
evaluate personalities and interests
Explain background investigations - ANS ✔✔thorough look at the applicant's history
ex. criminal record, tickets, credit, education, SNS
Explain probationary periodss: - ANS ✔✔makes it easier to fire incompetent employees
define contingent workers - ANS ✔✔workers who do not have regular, full-time employment and only
hired for the needed period
Training vs development - ANS ✔✔short-term skills vs long-term abilities
3 steps to design t/d program: - ANS ✔✔1. assessing
2. designing
3. evaluating
Define Employee Orientation - ANS ✔✔tells new employees about:
PRACTICE QUESTIONS, ANSWERS & EXAM REVIEW
Five steps to HR needs - ANS ✔✔1. HR Inventory
2. Job Analysis
3. Assess future demand
4. assess future supply
5. Establish strategic plan
Job Analysis - ANS ✔✔Requirements: job descriptions and specifications
job description vs specification - ANS ✔✔description: what you'll be doing
specifications: what you need to have
internal vs external recruitment - ANS ✔✔internal: cheaper, maintain employee morale
external: more options; easier to find
Selection Process - ANS ✔✔1. obtaining application forms
2. conducting interviews
3. giving employment tests
4. conducting background investigations
5. establishing trial periods
Explain application forms - ANS ✔✔find out applicant's history relating to job requirements
Explain interviews: - ANS ✔✔initial and follow-up interviews:
questions must be relevant job-related
Explain employment tests: - ANS ✔✔measuring basic competency
evaluate personalities and interests
Explain background investigations - ANS ✔✔thorough look at the applicant's history
ex. criminal record, tickets, credit, education, SNS
Explain probationary periodss: - ANS ✔✔makes it easier to fire incompetent employees
define contingent workers - ANS ✔✔workers who do not have regular, full-time employment and only
hired for the needed period
Training vs development - ANS ✔✔short-term skills vs long-term abilities
3 steps to design t/d program: - ANS ✔✔1. assessing
2. designing
3. evaluating
Define Employee Orientation - ANS ✔✔tells new employees about:
