CRISIS INTERVENTION STRATEGIES ACTUAL
TEST PAPER QUESTIONS AND SOLUTIONS
GRADED A+
◉ What is the focus of crisis intervention?
Answer: Managing immediate needs of the client and minimizing
negative consequences of crises.
◉ What are some examples of catastrophic events that can lead to
crises?
Answer: Worldwide pandemics, natural disasters (tornados,
earthquakes, hurricanes, floods), and man-made disasters
(bombings, mass shootings).
◉ What are the defining characteristics of a crisis according to
Aguilera?
Answer: 1. Occurs in all individuals, not equated with
psychopathology. 2. Precipitated by specific events. 3. Personal in
nature. 4. Acute and resolved in a brief period. 5. Contains potential
for psychological growth or deterioration.
◉ What happens to individuals in crisis regarding their coping
resources?
,Answer: They feel helpless to change and believe they lack resources
to cope with the stressor.
◉ How is a crisis viewed in some non-Western cultures?
Answer: As a time for movement and growth, with the Chinese
symbol for crisis representing danger and opportunity.
◉ What are the four phases in the development of a crisis according
to Caplan?
Answer: 1. Exposure to a stressor and increasing anxiety. 2.
Increased anxiety and discomfort when previous coping fails. 3.
Calling on all resources to resolve the problem. 4. Major
disorganization and potential panic if resolution fails.
◉ What occurs in Phase 1 of crisis development?
Answer: The individual is exposed to a precipitating stressor, leading
to increased anxiety and the use of previous problem-solving
techniques.
◉ What is the outcome of Phase 4 in crisis development?
Answer: If resolution does not occur, major disorganization and
drastic results may happen, including panic and disordered
cognitive functions.
, ◉ What are the three factors that influence whether an individual
experiences a crisis?
Answer: 1. Perception of the event. 2. Availability of situational
supports. 3. Availability of adequate coping mechanisms.
◉ What is a dispositional crisis?
Answer: An acute response to an external situational stressor.
◉ What is an example of a dispositional crisis?
Answer: A spouse becoming abusive due to stress from work,
leading the partner to seek help in an emergency department.
◉ What is the role of situational supports during a crisis?
Answer: They provide assistance and help solve the problem,
reducing feelings of overwhelm.
◉ What can happen if coping mechanisms are inadequate during a
crisis?
Answer: The individual may experience continued disequilibrium,
increased tension, and anxiety.
◉ How long do crises typically last?
Answer: Crises are acute, time-limited situations that will be
resolved within 1 to 3 months.
TEST PAPER QUESTIONS AND SOLUTIONS
GRADED A+
◉ What is the focus of crisis intervention?
Answer: Managing immediate needs of the client and minimizing
negative consequences of crises.
◉ What are some examples of catastrophic events that can lead to
crises?
Answer: Worldwide pandemics, natural disasters (tornados,
earthquakes, hurricanes, floods), and man-made disasters
(bombings, mass shootings).
◉ What are the defining characteristics of a crisis according to
Aguilera?
Answer: 1. Occurs in all individuals, not equated with
psychopathology. 2. Precipitated by specific events. 3. Personal in
nature. 4. Acute and resolved in a brief period. 5. Contains potential
for psychological growth or deterioration.
◉ What happens to individuals in crisis regarding their coping
resources?
,Answer: They feel helpless to change and believe they lack resources
to cope with the stressor.
◉ How is a crisis viewed in some non-Western cultures?
Answer: As a time for movement and growth, with the Chinese
symbol for crisis representing danger and opportunity.
◉ What are the four phases in the development of a crisis according
to Caplan?
Answer: 1. Exposure to a stressor and increasing anxiety. 2.
Increased anxiety and discomfort when previous coping fails. 3.
Calling on all resources to resolve the problem. 4. Major
disorganization and potential panic if resolution fails.
◉ What occurs in Phase 1 of crisis development?
Answer: The individual is exposed to a precipitating stressor, leading
to increased anxiety and the use of previous problem-solving
techniques.
◉ What is the outcome of Phase 4 in crisis development?
Answer: If resolution does not occur, major disorganization and
drastic results may happen, including panic and disordered
cognitive functions.
, ◉ What are the three factors that influence whether an individual
experiences a crisis?
Answer: 1. Perception of the event. 2. Availability of situational
supports. 3. Availability of adequate coping mechanisms.
◉ What is a dispositional crisis?
Answer: An acute response to an external situational stressor.
◉ What is an example of a dispositional crisis?
Answer: A spouse becoming abusive due to stress from work,
leading the partner to seek help in an emergency department.
◉ What is the role of situational supports during a crisis?
Answer: They provide assistance and help solve the problem,
reducing feelings of overwhelm.
◉ What can happen if coping mechanisms are inadequate during a
crisis?
Answer: The individual may experience continued disequilibrium,
increased tension, and anxiety.
◉ How long do crises typically last?
Answer: Crises are acute, time-limited situations that will be
resolved within 1 to 3 months.
