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SWA TEST 2 EXAM QUESTIONS & ANSWERS WITH RATIONALES 2025/2026
Place it in a prepared containment bag.
What should you do after the battery-
powered device has cooled?
In the Personal Wheelchair compartment.
Where should the containment bag be
stowed?
False.
Is it acceptable to stow the containment
bag in any empty compartment?
Take O2 immediately from the nearest mask
During drink service you notice your ears
popping and then BOOM occurs . followed Secure yourself
by flying debris and fogging of the cabin .
What are the first ( 2 ) actions you MUST
do immediately ?
Don Flight deck O2 mask immediately
You are in the Flight Deck while the FD
Stepped out to use the LAV , Suddenly ,
the Captain responds to a Horn going off
and shouts decompression . What MOST
you do immediately ?
• Notify Captain
You are in the AFT galley when you notice • Pull circuit breakers
the faint smell of smoke . The fire alarm • Use Halon if needed
goes off . What do you do next ?
Cooled ; non - alcoholic liquid
The P.E.D that has just been extinguished
must be before Putting it into the
containment bag . on it . by pouring
Class A
Which type of fire can you fight with H20 ?
FALSE
True or False During inflight service , you
notice smoke flowing out under the bottom Feel the door with back of your hand working top to bottom , follow steps based on
of the LAV door . In order to see , you the temp . felt . on the door .
should open the door immediately ?
Remove Velcro and plastic if needed
Turn on - off Knob to the left
Check Flow indicator is inflated to ensure oxygen Flow .
How to Operate : P.O.B Place mask on and secure w / elastric strap
Secure the bottle using the carrying strap .
Immediately take O2
During cruise you notice some Passengers from the nearest mask .
acting strangely and Relentless . Suddenly
oxygen masks deploys , what do you need
to do First ?
When the aircraft comes to a Safe walking attitude , FAs work mask - to - mask
A decompression has occured while in assisting passengers .
your jumpseat . You have taken oxygen
and made the Decompression PA . What
Should you do to ensure PAX have
properly donned their Oz masks ?
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SWA TEST 2 EXAM QUESTIONS & ANSWERS WITH RATIONALES 2025/2026
• Halon Ext
There is a laptop on fire in the OHB , what • PBE
pieces of equip . do you use to put out the • Containment Bag
fire w / smoke and Prevent from re - • Heat Gloves
igniting ?
•Stop Service
You are in the cabin conducting service •Secure Galley
and feel light turbulence . YOU Continue •Secure Yourself
with service , but the turbulence is getting
worse . What do you do ?
Pat down hair to disperse the residual O2
After successfully putting out the fire in the
LAV , what MUST you do to your hair after
taking the PBE OFF ?
Address the situation now .
As you make your way to the galley , you
notice this Passenger and the reaction of
the others around her . You can definitely
hear what she's watching What do you do
?
Hi ! I'm glad you found something to watch during the flight . We ask that you please
What are you going to say to the use headphones or earbuds if you will be listening to something on your PED . Can
Passenger to address the situation ? ( 1st you reach them , or can I help get them from the overhead bin ?
Opportunity )
Since it could be disruptive to other Passengers , we ask that you use headphones
" I forgot my earbuds . Is that a problem ? " for anything with audio .
Based on this response , we want to
explain the " why . " Which statement
below best explains the " Why ? " ( Other
Opportunities )
? Or is there another So you can keep show you'd like to watch that has closed
" What if I just turn the volume down ? " captioning ? have closed captioning enjoying the entertainment , does the show
How will you respond ? ( Other you're watching
Opportunities )
I'd really like to find a way for you to finish your movie . Is there anything else I can
" Everyone else has headphones . They do to help you comply ?
can't hear my movie . " If the Passenger
still won't comply , what is the best
response ? ( Final Opportunity )
If on the ground , tell the Passenger , " Let me see if I can get someone to help you ,
" then get an Operations Agent and notify the Captain .
By now , most Passengers will have If in flight , inform Crew and follow Captain's instructions .
complied . However , if you have to Act ,
which of the following are appropriate Obtain ID and physical description , attempt to obtain information from at least three
actions ? witnesses , then complete IR .
Assess
You have just been notified of a possible
suspicious item found on board . Following
the RRM model , what is the first step to
complete ?
False
You are the " A " FA . As you take your seat
after the Emergency demo , you see light
between the door and the fuselage You
should attempt to close and secure the
door without notifying the Captain . True or
false ?
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SWA TEST 2 EXAM QUESTIONS & ANSWERS WITH RATIONALES 2025/2026
Notify Captain
You are the " A " FA and have completed
arming your door . As you turn you are
about to give the Rev Napkin to the
Captain , you hear a knock on the forward-
entry door . What should you do ?
30 min initial notification , then every 30 minutes
During a tarmac delay at the gate or away
from the gate how often should updates be
given to the Passengers ?
estimated time of delay
You've completed all tasks prior to closing
opportunity for the Passengers to deplane
the forward - entry door when the Captain
informs the Crew that weather has rolled in whether food and beverage will be offered
and there will be a delayed departure .
What information do you need from the
Captain in order to keep your passengers
informed ?
Try all interphones
During the flight , you need to notify the
Inform all Flight Attendants
Captain about cabin temperature . You ring
him with two - chimes using the interphone Monitor clear zone
, however he does not respond . Following
the " Unable to reach the pilots on the Ring the doorbell
interphone " , what would your next steps
be ? Select all .
Have a Flight Attendant monitor the cabin while another Flight Attendant enters the
After trying to contact the flight deck door code .
multiple times , it is determined that the
Pilots are unresponsive .
Use the Flight Deck microphone or megaphone .
After departure , Flight Attendant Mark
begins his Service PA . He notices that the
PA is only intermittently getting through the
cabin . What is an alternative to
communicating with the cabin ?
FAM
During cruise you discover a unknown
substance in the aft lav . What resources
do you have available to you to determine
what to do next ?
Notify the Captain and other Flight Attendants
As a Passenger leaves the aft lavatory ,
you realize that she has sprayed a strong
room deodorizer . What do you do ?
Stat MD
Who must be contacted for assistance if
you have an extremely ill Passenger
onboard your flight ?
No
Can an incapacitated Crew Member
occupy a jumpseat ?
Yes
If another Southwest Captain is on board
the aircraft commuting as a Passenger
when a Captain becomes incapacitated ,
should the commuting Captain take
command of the aircraft ?
liquid called glycol ( or Propylene glycol ) . The deicing fluid melts snow and ice and
forms a protective layer that inhibits the re - accumulation of snow or ice for a period
Deicing An Aircraft .
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SWA TEST 2 EXAM QUESTIONS & ANSWERS WITH RATIONALES 2025/2026
Place it in a prepared containment bag.
What should you do after the battery-
powered device has cooled?
In the Personal Wheelchair compartment.
Where should the containment bag be
stowed?
False.
Is it acceptable to stow the containment
bag in any empty compartment?
Take O2 immediately from the nearest mask
During drink service you notice your ears
popping and then BOOM occurs . followed Secure yourself
by flying debris and fogging of the cabin .
What are the first ( 2 ) actions you MUST
do immediately ?
Don Flight deck O2 mask immediately
You are in the Flight Deck while the FD
Stepped out to use the LAV , Suddenly ,
the Captain responds to a Horn going off
and shouts decompression . What MOST
you do immediately ?
• Notify Captain
You are in the AFT galley when you notice • Pull circuit breakers
the faint smell of smoke . The fire alarm • Use Halon if needed
goes off . What do you do next ?
Cooled ; non - alcoholic liquid
The P.E.D that has just been extinguished
must be before Putting it into the
containment bag . on it . by pouring
Class A
Which type of fire can you fight with H20 ?
FALSE
True or False During inflight service , you
notice smoke flowing out under the bottom Feel the door with back of your hand working top to bottom , follow steps based on
of the LAV door . In order to see , you the temp . felt . on the door .
should open the door immediately ?
Remove Velcro and plastic if needed
Turn on - off Knob to the left
Check Flow indicator is inflated to ensure oxygen Flow .
How to Operate : P.O.B Place mask on and secure w / elastric strap
Secure the bottle using the carrying strap .
Immediately take O2
During cruise you notice some Passengers from the nearest mask .
acting strangely and Relentless . Suddenly
oxygen masks deploys , what do you need
to do First ?
When the aircraft comes to a Safe walking attitude , FAs work mask - to - mask
A decompression has occured while in assisting passengers .
your jumpseat . You have taken oxygen
and made the Decompression PA . What
Should you do to ensure PAX have
properly donned their Oz masks ?
https://www.stuvia.com/user/passnursingnow
https://www.stuvia.com/user/passnursingnow
https://www.stuvia.com/user/passnursingnow
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https://www.stuvia.com/user/passnursingnow
SWA TEST 2 EXAM QUESTIONS & ANSWERS WITH RATIONALES 2025/2026
• Halon Ext
There is a laptop on fire in the OHB , what • PBE
pieces of equip . do you use to put out the • Containment Bag
fire w / smoke and Prevent from re - • Heat Gloves
igniting ?
•Stop Service
You are in the cabin conducting service •Secure Galley
and feel light turbulence . YOU Continue •Secure Yourself
with service , but the turbulence is getting
worse . What do you do ?
Pat down hair to disperse the residual O2
After successfully putting out the fire in the
LAV , what MUST you do to your hair after
taking the PBE OFF ?
Address the situation now .
As you make your way to the galley , you
notice this Passenger and the reaction of
the others around her . You can definitely
hear what she's watching What do you do
?
Hi ! I'm glad you found something to watch during the flight . We ask that you please
What are you going to say to the use headphones or earbuds if you will be listening to something on your PED . Can
Passenger to address the situation ? ( 1st you reach them , or can I help get them from the overhead bin ?
Opportunity )
Since it could be disruptive to other Passengers , we ask that you use headphones
" I forgot my earbuds . Is that a problem ? " for anything with audio .
Based on this response , we want to
explain the " why . " Which statement
below best explains the " Why ? " ( Other
Opportunities )
? Or is there another So you can keep show you'd like to watch that has closed
" What if I just turn the volume down ? " captioning ? have closed captioning enjoying the entertainment , does the show
How will you respond ? ( Other you're watching
Opportunities )
I'd really like to find a way for you to finish your movie . Is there anything else I can
" Everyone else has headphones . They do to help you comply ?
can't hear my movie . " If the Passenger
still won't comply , what is the best
response ? ( Final Opportunity )
If on the ground , tell the Passenger , " Let me see if I can get someone to help you ,
" then get an Operations Agent and notify the Captain .
By now , most Passengers will have If in flight , inform Crew and follow Captain's instructions .
complied . However , if you have to Act ,
which of the following are appropriate Obtain ID and physical description , attempt to obtain information from at least three
actions ? witnesses , then complete IR .
Assess
You have just been notified of a possible
suspicious item found on board . Following
the RRM model , what is the first step to
complete ?
False
You are the " A " FA . As you take your seat
after the Emergency demo , you see light
between the door and the fuselage You
should attempt to close and secure the
door without notifying the Captain . True or
false ?
https://www.stuvia.com/user/passnursingnow
https://www.stuvia.com/user/passnursingnow
https://www.stuvia.com/user/passnursingnow
, https://www.stuvia.com/user/passnursingnow
https://www.stuvia.com/user/passnursingnow
https://www.stuvia.com/user/passnursingnow
SWA TEST 2 EXAM QUESTIONS & ANSWERS WITH RATIONALES 2025/2026
Notify Captain
You are the " A " FA and have completed
arming your door . As you turn you are
about to give the Rev Napkin to the
Captain , you hear a knock on the forward-
entry door . What should you do ?
30 min initial notification , then every 30 minutes
During a tarmac delay at the gate or away
from the gate how often should updates be
given to the Passengers ?
estimated time of delay
You've completed all tasks prior to closing
opportunity for the Passengers to deplane
the forward - entry door when the Captain
informs the Crew that weather has rolled in whether food and beverage will be offered
and there will be a delayed departure .
What information do you need from the
Captain in order to keep your passengers
informed ?
Try all interphones
During the flight , you need to notify the
Inform all Flight Attendants
Captain about cabin temperature . You ring
him with two - chimes using the interphone Monitor clear zone
, however he does not respond . Following
the " Unable to reach the pilots on the Ring the doorbell
interphone " , what would your next steps
be ? Select all .
Have a Flight Attendant monitor the cabin while another Flight Attendant enters the
After trying to contact the flight deck door code .
multiple times , it is determined that the
Pilots are unresponsive .
Use the Flight Deck microphone or megaphone .
After departure , Flight Attendant Mark
begins his Service PA . He notices that the
PA is only intermittently getting through the
cabin . What is an alternative to
communicating with the cabin ?
FAM
During cruise you discover a unknown
substance in the aft lav . What resources
do you have available to you to determine
what to do next ?
Notify the Captain and other Flight Attendants
As a Passenger leaves the aft lavatory ,
you realize that she has sprayed a strong
room deodorizer . What do you do ?
Stat MD
Who must be contacted for assistance if
you have an extremely ill Passenger
onboard your flight ?
No
Can an incapacitated Crew Member
occupy a jumpseat ?
Yes
If another Southwest Captain is on board
the aircraft commuting as a Passenger
when a Captain becomes incapacitated ,
should the commuting Captain take
command of the aircraft ?
liquid called glycol ( or Propylene glycol ) . The deicing fluid melts snow and ice and
forms a protective layer that inhibits the re - accumulation of snow or ice for a period
Deicing An Aircraft .
https://www.stuvia.com/user/passnursingnow
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