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SS24CXWB CX SURVEY DASHBOARD EXAM WITH VERIFIED SOLUTIONS 2026

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SS24CXWB CX SURVEY DASHBOARD EXAM WITH VERIFIED SOLUTIONS 2026

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SS24CXWB CX SURVEY DASHBOARD
EXAM WITH VERIFIED SOLUTIONS
2026


Links to launch the various tools in the CX Survey Dashboard are available on the

Homepage and also ___________. - correct-answer - not - on Dealer CONNECT

not-under the Name pulldown menu not- by clicking the 9-dot "App" menu

button




A dashboard type of report, which presents the data with interactive charts and

graphs, is designated by a _______ icon. - correct-answer - Gauge




While in Card View, you can see the full survey response by clicking _________. -

correct-answer - View Details

, 2|Page


Intentionally providing inaccurate contact information in NVDR/COIN to prevent

an unhappy customer from receiving a survey is _________ interference. -

correct-answer - direct




If the available CX Survey Dashboard resources and bonus materials do not

provide the answers you seek, you should _____________. - correct-answer -

contact the InMoment Dealer Help Desk via email, phone or web form




Response Rate is calculated by dividing the number of completed survey

responses by the ___________. - correct-answer - number of surveys delivered




Which tool gives you easy access to the most frequently used reports? - correct-

answer - Field Reporting

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