FLORIDA CASE MANAGEMENT CERTIFICATION ACTUAL VERIFIED EXAM | DCF | 2026/2027
VERIFIED Q&A | PROFESSIONAL CASE MANAGEMENT CANDIDATES
FL CASE MGMT
CERTIFICATION
2026/2027
Florida Case Management Certification Actual Verified Exam
State of Florida DCF / Certification Board - 2026/2027
2026/2027 Academic Year | Verified Q&A for Professional Case
Management Candidates | Florida DCF
150Q VERIFIED NEWEST EXAM RATIONALES
ACTUAL EXAM 2026/2027 FL DCF
INCLUDES:
• Case Management, Assessment, Planning, Ethics, Florida Statutes, Service Coordination
• Child Welfare, Behavioral Health, Substance Abuse, Documentation, Compliance
• 150 Verified Questions + Answers + Detailed Rationales | Case Management
• Professional Study Guide | Borders + Page Numbers | Florida DCF 2026/2027 Edition
Florida Case Management | FL DCF Certification Board | Not affiliated
Confidential Study Guide - Educational Purposes Only | 2026/2027 Edition
,Case Management Concepts Assessment Planning Service Coordination Florida
Description: Case management definition collaborative process assessment planning facilitation care coordination evaluation advocacy options services to meet health
needs individual family through communication available resources promote quality cost-effective outcomes, core functions case management 1 Assessment collecting
information biopsychosocial strengths needs, 2 Planning development Individual Service Plan ISP Individualized Care Plan goals objectives SMART Specific Measurable
Achievable Relevant Time-bound, 3 Linkage referral service array community resources, 4 Monitoring follow-up progress, 5 Advocacy, 6 Evaluation outcomes, models
strengths-based person-centered trauma-informed, assessment biopsychosocial comprehensive assessment domains biological physical health, psychological mental
health, social environment family support housing employment, strengths assessment resilience, planning ISP goals long-term outcomes objectives short-term steps,
person-centered planning individual drives plan choice, service coordination linkage referral process identify need match resource make referral warm hand-off introduce
provider, follow-up, service array Florida community resources behavioral health substance abuse child welfare housing employment benefits Medicaid Medicare,
monitoring follow-up frequency face-to-face contact, progress tracking, service plan review update, Florida case management certification.
Ethics Florida Statutes Child Welfare Behavioral Health Documentation Compliance
Description: Ethics and boundaries professional ethics NASW National Association Social Workers Code Ethics 6 values service social justice dignity worth person
importance human relationships integrity competence, ethical principles confidentiality privacy, informed consent, self-determination, ethical dilemmas confidentiality vs
duty to warn protect, mandatory reporting, boundaries professional boundaries dual relationships conflict interest, exploitation, Florida statutes regulations 394 Florida
Statutes Baker Act Florida Mental Health Act involuntary examination criteria mental illness substantial risk imminent danger inability care self, procedures ex parte law
enforcement, rights, 397 Florida Statutes Marchman Act substance abuse impairment involuntary assessment admission, 39 Florida Statutes child welfare dependency
child abuse neglect abandonment, dependency process DCF involvement hotline abuse report Florida Abuse Hotline 1-800-96-ABUSE, investigations, shelter hearing
shelter petition, arraignment adjudication disposition case plan reunification, safety planning safety threats present impending, protective capacities caregiver, child welfare
case management Family Functioning Assessment, case plan tasks services permanency planning concurrent, behavioral health mental health disorders DSM-5
categories depressive anxiety trauma psychotic, substance abuse ASAM American Society Addiction Medicine criteria 6 dimensions, co-occurring disorders COD
Co-Occurring mental health substance use integrated treatment, trauma-informed care principles safety trustworthiness choice collaboration empowerment, documentation
compliance progress notes formats SOAP Subjective Objective Assessment Plan, DAP Data Assessment Plan, GIRP Goal Intervention Response Plan, BIRP Behavior
Intervention Response Plan, confidentiality HIPAA Health Insurance Portability Accountability Act Privacy Rule, 42 CFR Part 2 confidentiality substance use disorder
records stricter, compliance Medicaid documentation requirements medical necessity service meets, billing fraud abuse, Florida DCF Department Children Families
contracting, certification Florida Certification Board FCB Certified Case Manager.
Crisis Intervention Professional Development Florida Case Management Exam Domains
Description: Crisis intervention safety planning de-escalation techniques verbal de-escalation calm voice active listening, crisis cycle, safety planning suicide assessment
warning signs ideation plan means intent protective factors Columbia Suicide Severity Rating Scale, homicide assessment, Baker Act criteria imminent danger substantial
risk, mandatory reporting abuse neglect vulnerable adult child Florida law mandatory reporters any person must report child abuse neglect, Florida Abuse Hotline, reporting
vulnerable adult, professional development cultural competency self-care burnout compassion fatigue secondary traumatic stress symptoms prevention self-care wellness
work-life balance, cultural competency cultural humility respect differences, diversity equity inclusion DEI, awareness biases, supervision consultation, ethics continuing
education, Florida Case Management Certification exam domains per Florida Certification Board and DCF standards Domain 1 Engagement Assessment Planning 30%
biopsychosocial assessment ISP, Domain 2 Service Coordination Linkage Referral 25% referral monitoring resource, Domain 3 Documentation Compliance Confidentiality
15% progress notes HIPAA 42 CFR, Domain 4 Ethics Boundaries Professional Conduct 15% NASW Code boundaries, Domain 5 Florida Statutes Regulations 15% Baker
Marchman 39, crisis intervention safety, child welfare behavioral health, 2026/2027 academic year actual verified exam 150Q verified questions answers rationales for
professional case management candidates, Florida DCF Department Children Families Certification Board regulatory authority, exam 100 questions 70% passing,
certification 2 years renewal CEUs continuing education units, study guide borders page numbers improved cover page confidential educational purposes.
Page 2 - Florida Case Management 150Q 2026/2027
,Question 1: Q1: Case management concepts - definition and core functions?
A. Case management collaborative process assessment planning facilitation care coordination evaluation advocacy, core functions assessment planning
linkage monitoring
B. Only assessment case management concepts
C. No advocacy case management concepts
D. Only planning case management concepts
CORRECT ANSWER: A. Case management collaborative process assessment planning facilitation care coordination evaluation advocacy,
core functions assessment planning linkage monitoring
RATIONALE:
Rationale: Case management collaborative process assessment planning facilitation care coordination evaluation advocacy, core functions assessment planning linkage
monitoring. Per Florida DCF Department of Children and Families case management standards and Florida Certification Board for professional case management
candidates 2026/2027.
Question 2: Q2: Assessment and planning - biopsychosocial assessment and ISP?
A. Only ISP assessment planning
B. No biopsychosocial assessment planning
C. Assessment biopsychosocial comprehensive strengths needs, planning Individual Service Plan ISP goals objectives SMART, person-centered
D. No SMART assessment planning
CORRECT ANSWER: C. Assessment biopsychosocial comprehensive strengths needs, planning Individual Service Plan ISP goals objectives
SMART, person-centered
RATIONALE:
Rationale: Assessment biopsychosocial comprehensive strengths needs, planning Individual Service Plan ISP goals objectives SMART, person-centered. Per Florida
DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates 2026/2027.
Question 3: Q3: Service coordination and linkage - referral and monitoring?
A. Only monitoring service coordination linkage
B. No referral service coordination linkage
C. No warm hand-off service coordination linkage
D. Service coordination linkage referral process, monitoring follow-up, service array community resources, warm hand-off
CORRECT ANSWER: D. Service coordination linkage referral process, monitoring follow-up, service array community resources, warm
hand-off
RATIONALE:
Rationale: Service coordination linkage referral process, monitoring follow-up, service array community resources, warm hand-off. Per Florida DCF Department of
Children and Families case management standards and Florida Certification Board for professional case management candidates 2026/2027.
Question 4: Q4: Ethics and boundaries - NASW Code and ethical dilemmas?
A. No NASW ethics boundaries
B. Ethics NASW Code Ethics values service justice dignity, boundaries dual relationships confidentiality, ethical dilemmas confidentiality vs duty warn
C. Only confidentiality ethics boundaries
D. No dual relationships ethics boundaries
CORRECT ANSWER: B. Ethics NASW Code Ethics values service justice dignity, boundaries dual relationships confidentiality, ethical
dilemmas confidentiality vs duty warn
RATIONALE:
Rationale: Ethics NASW Code Ethics values service justice dignity, boundaries dual relationships confidentiality, ethical dilemmas confidentiality vs duty warn. Per Florida
DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates 2026/2027.
Question 5: Q5: Florida statutes and regulations - 394 397 39 and DCF?
A. Florida statutes 394 Baker Act mental health, 397 Marchman substance abuse, 39 child welfare dependency, DCF Department Children Families
regulations
B. No Baker Act Florida statutes regulations
C. Only 39 Florida statutes regulations
D. No DCF Florida statutes regulations
CORRECT ANSWER: A. Florida statutes 394 Baker Act mental health, 397 Marchman substance abuse, 39 child welfare dependency, DCF
Department Children Families regulations
RATIONALE:
Rationale: Florida statutes 394 Baker Act mental health, 397 Marchman substance abuse, 39 child welfare dependency, DCF Department Children Families regulations.
Per Florida DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates
2026/2027.
Question 6: Q6: Child welfare case management - dependency and safety?
A. Only safety planning child welfare case management
B. No dependency child welfare case management
C. Child welfare dependency process shelter petition adjudication disposition, safety planning safety threats protective capacities, case plan permanency
D. No permanency child welfare case management
CORRECT ANSWER: C. Child welfare dependency process shelter petition adjudication disposition, safety planning safety threats protective
capacities, case plan permanency
RATIONALE:
Rationale: Child welfare dependency process shelter petition adjudication disposition, safety planning safety threats protective capacities, case plan permanency. Per
Florida DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates 2026/2027.
Question 7: Q7: Behavioral health and substance abuse - co-occurring?
Page 3 - Florida Case Management 150Q 2026/2027
, A. No ASAM behavioral health substance abuse
B. Only mental health behavioral health substance abuse
C. No trauma-informed behavioral health substance abuse
D. Behavioral health mental health disorders DSM-5, substance abuse ASAM criteria, co-occurring COD integrated treatment, trauma-informed care
CORRECT ANSWER: D. Behavioral health mental health disorders DSM-5, substance abuse ASAM criteria, co-occurring COD integrated
treatment, trauma-informed care
RATIONALE:
Rationale: Behavioral health mental health disorders DSM-5, substance abuse ASAM criteria, co-occurring COD integrated treatment, trauma-informed care. Per Florida
DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates 2026/2027.
Question 8: Q8: Documentation and compliance - progress notes and confidentiality?
A. No SOAP documentation compliance
B. Documentation progress notes SOAP DAP, confidentiality HIPAA 42 CFR Part 2 substance abuse, compliance Medicaid billing documentation
requirements
C. Only HIPAA documentation compliance
D. No 42 CFR documentation compliance
CORRECT ANSWER: B. Documentation progress notes SOAP DAP, confidentiality HIPAA 42 CFR Part 2 substance abuse, compliance
Medicaid billing documentation requirements
RATIONALE:
Rationale: Documentation progress notes SOAP DAP, confidentiality HIPAA 42 CFR Part 2 substance abuse, compliance Medicaid billing documentation requirements.
Per Florida DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates
2026/2027.
Question 9: Q9: Crisis intervention and safety planning - de-escalation?
A. Crisis intervention de-escalation techniques, safety planning suicide homicide assessment, Baker Act criteria imminent danger, mandatory reporting
abuse
B. No de-escalation crisis intervention safety planning
C. Only suicide assessment crisis intervention safety planning
D. No mandatory reporting crisis intervention safety planning
CORRECT ANSWER: A. Crisis intervention de-escalation techniques, safety planning suicide homicide assessment, Baker Act criteria
imminent danger, mandatory reporting abuse
RATIONALE:
Rationale: Crisis intervention de-escalation techniques, safety planning suicide homicide assessment, Baker Act criteria imminent danger, mandatory reporting abuse. Per
Florida DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates 2026/2027.
Question 10: Q10: Professional development and cultural competency - self-care?
A. Only cultural competency professional development cultural competency
B. No self-care professional development cultural competency
C. Professional development self-care burnout secondary trauma, cultural competency humility, diversity equity inclusion, supervision consultation
D. No supervision professional development cultural competency
CORRECT ANSWER: C. Professional development self-care burnout secondary trauma, cultural competency humility, diversity equity
inclusion, supervision consultation
RATIONALE:
Rationale: Professional development self-care burnout secondary trauma, cultural competency humility, diversity equity inclusion, supervision consultation. Per Florida
DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates 2026/2027.
Page 4 - Florida Case Management 150Q 2026/2027
VERIFIED Q&A | PROFESSIONAL CASE MANAGEMENT CANDIDATES
FL CASE MGMT
CERTIFICATION
2026/2027
Florida Case Management Certification Actual Verified Exam
State of Florida DCF / Certification Board - 2026/2027
2026/2027 Academic Year | Verified Q&A for Professional Case
Management Candidates | Florida DCF
150Q VERIFIED NEWEST EXAM RATIONALES
ACTUAL EXAM 2026/2027 FL DCF
INCLUDES:
• Case Management, Assessment, Planning, Ethics, Florida Statutes, Service Coordination
• Child Welfare, Behavioral Health, Substance Abuse, Documentation, Compliance
• 150 Verified Questions + Answers + Detailed Rationales | Case Management
• Professional Study Guide | Borders + Page Numbers | Florida DCF 2026/2027 Edition
Florida Case Management | FL DCF Certification Board | Not affiliated
Confidential Study Guide - Educational Purposes Only | 2026/2027 Edition
,Case Management Concepts Assessment Planning Service Coordination Florida
Description: Case management definition collaborative process assessment planning facilitation care coordination evaluation advocacy options services to meet health
needs individual family through communication available resources promote quality cost-effective outcomes, core functions case management 1 Assessment collecting
information biopsychosocial strengths needs, 2 Planning development Individual Service Plan ISP Individualized Care Plan goals objectives SMART Specific Measurable
Achievable Relevant Time-bound, 3 Linkage referral service array community resources, 4 Monitoring follow-up progress, 5 Advocacy, 6 Evaluation outcomes, models
strengths-based person-centered trauma-informed, assessment biopsychosocial comprehensive assessment domains biological physical health, psychological mental
health, social environment family support housing employment, strengths assessment resilience, planning ISP goals long-term outcomes objectives short-term steps,
person-centered planning individual drives plan choice, service coordination linkage referral process identify need match resource make referral warm hand-off introduce
provider, follow-up, service array Florida community resources behavioral health substance abuse child welfare housing employment benefits Medicaid Medicare,
monitoring follow-up frequency face-to-face contact, progress tracking, service plan review update, Florida case management certification.
Ethics Florida Statutes Child Welfare Behavioral Health Documentation Compliance
Description: Ethics and boundaries professional ethics NASW National Association Social Workers Code Ethics 6 values service social justice dignity worth person
importance human relationships integrity competence, ethical principles confidentiality privacy, informed consent, self-determination, ethical dilemmas confidentiality vs
duty to warn protect, mandatory reporting, boundaries professional boundaries dual relationships conflict interest, exploitation, Florida statutes regulations 394 Florida
Statutes Baker Act Florida Mental Health Act involuntary examination criteria mental illness substantial risk imminent danger inability care self, procedures ex parte law
enforcement, rights, 397 Florida Statutes Marchman Act substance abuse impairment involuntary assessment admission, 39 Florida Statutes child welfare dependency
child abuse neglect abandonment, dependency process DCF involvement hotline abuse report Florida Abuse Hotline 1-800-96-ABUSE, investigations, shelter hearing
shelter petition, arraignment adjudication disposition case plan reunification, safety planning safety threats present impending, protective capacities caregiver, child welfare
case management Family Functioning Assessment, case plan tasks services permanency planning concurrent, behavioral health mental health disorders DSM-5
categories depressive anxiety trauma psychotic, substance abuse ASAM American Society Addiction Medicine criteria 6 dimensions, co-occurring disorders COD
Co-Occurring mental health substance use integrated treatment, trauma-informed care principles safety trustworthiness choice collaboration empowerment, documentation
compliance progress notes formats SOAP Subjective Objective Assessment Plan, DAP Data Assessment Plan, GIRP Goal Intervention Response Plan, BIRP Behavior
Intervention Response Plan, confidentiality HIPAA Health Insurance Portability Accountability Act Privacy Rule, 42 CFR Part 2 confidentiality substance use disorder
records stricter, compliance Medicaid documentation requirements medical necessity service meets, billing fraud abuse, Florida DCF Department Children Families
contracting, certification Florida Certification Board FCB Certified Case Manager.
Crisis Intervention Professional Development Florida Case Management Exam Domains
Description: Crisis intervention safety planning de-escalation techniques verbal de-escalation calm voice active listening, crisis cycle, safety planning suicide assessment
warning signs ideation plan means intent protective factors Columbia Suicide Severity Rating Scale, homicide assessment, Baker Act criteria imminent danger substantial
risk, mandatory reporting abuse neglect vulnerable adult child Florida law mandatory reporters any person must report child abuse neglect, Florida Abuse Hotline, reporting
vulnerable adult, professional development cultural competency self-care burnout compassion fatigue secondary traumatic stress symptoms prevention self-care wellness
work-life balance, cultural competency cultural humility respect differences, diversity equity inclusion DEI, awareness biases, supervision consultation, ethics continuing
education, Florida Case Management Certification exam domains per Florida Certification Board and DCF standards Domain 1 Engagement Assessment Planning 30%
biopsychosocial assessment ISP, Domain 2 Service Coordination Linkage Referral 25% referral monitoring resource, Domain 3 Documentation Compliance Confidentiality
15% progress notes HIPAA 42 CFR, Domain 4 Ethics Boundaries Professional Conduct 15% NASW Code boundaries, Domain 5 Florida Statutes Regulations 15% Baker
Marchman 39, crisis intervention safety, child welfare behavioral health, 2026/2027 academic year actual verified exam 150Q verified questions answers rationales for
professional case management candidates, Florida DCF Department Children Families Certification Board regulatory authority, exam 100 questions 70% passing,
certification 2 years renewal CEUs continuing education units, study guide borders page numbers improved cover page confidential educational purposes.
Page 2 - Florida Case Management 150Q 2026/2027
,Question 1: Q1: Case management concepts - definition and core functions?
A. Case management collaborative process assessment planning facilitation care coordination evaluation advocacy, core functions assessment planning
linkage monitoring
B. Only assessment case management concepts
C. No advocacy case management concepts
D. Only planning case management concepts
CORRECT ANSWER: A. Case management collaborative process assessment planning facilitation care coordination evaluation advocacy,
core functions assessment planning linkage monitoring
RATIONALE:
Rationale: Case management collaborative process assessment planning facilitation care coordination evaluation advocacy, core functions assessment planning linkage
monitoring. Per Florida DCF Department of Children and Families case management standards and Florida Certification Board for professional case management
candidates 2026/2027.
Question 2: Q2: Assessment and planning - biopsychosocial assessment and ISP?
A. Only ISP assessment planning
B. No biopsychosocial assessment planning
C. Assessment biopsychosocial comprehensive strengths needs, planning Individual Service Plan ISP goals objectives SMART, person-centered
D. No SMART assessment planning
CORRECT ANSWER: C. Assessment biopsychosocial comprehensive strengths needs, planning Individual Service Plan ISP goals objectives
SMART, person-centered
RATIONALE:
Rationale: Assessment biopsychosocial comprehensive strengths needs, planning Individual Service Plan ISP goals objectives SMART, person-centered. Per Florida
DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates 2026/2027.
Question 3: Q3: Service coordination and linkage - referral and monitoring?
A. Only monitoring service coordination linkage
B. No referral service coordination linkage
C. No warm hand-off service coordination linkage
D. Service coordination linkage referral process, monitoring follow-up, service array community resources, warm hand-off
CORRECT ANSWER: D. Service coordination linkage referral process, monitoring follow-up, service array community resources, warm
hand-off
RATIONALE:
Rationale: Service coordination linkage referral process, monitoring follow-up, service array community resources, warm hand-off. Per Florida DCF Department of
Children and Families case management standards and Florida Certification Board for professional case management candidates 2026/2027.
Question 4: Q4: Ethics and boundaries - NASW Code and ethical dilemmas?
A. No NASW ethics boundaries
B. Ethics NASW Code Ethics values service justice dignity, boundaries dual relationships confidentiality, ethical dilemmas confidentiality vs duty warn
C. Only confidentiality ethics boundaries
D. No dual relationships ethics boundaries
CORRECT ANSWER: B. Ethics NASW Code Ethics values service justice dignity, boundaries dual relationships confidentiality, ethical
dilemmas confidentiality vs duty warn
RATIONALE:
Rationale: Ethics NASW Code Ethics values service justice dignity, boundaries dual relationships confidentiality, ethical dilemmas confidentiality vs duty warn. Per Florida
DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates 2026/2027.
Question 5: Q5: Florida statutes and regulations - 394 397 39 and DCF?
A. Florida statutes 394 Baker Act mental health, 397 Marchman substance abuse, 39 child welfare dependency, DCF Department Children Families
regulations
B. No Baker Act Florida statutes regulations
C. Only 39 Florida statutes regulations
D. No DCF Florida statutes regulations
CORRECT ANSWER: A. Florida statutes 394 Baker Act mental health, 397 Marchman substance abuse, 39 child welfare dependency, DCF
Department Children Families regulations
RATIONALE:
Rationale: Florida statutes 394 Baker Act mental health, 397 Marchman substance abuse, 39 child welfare dependency, DCF Department Children Families regulations.
Per Florida DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates
2026/2027.
Question 6: Q6: Child welfare case management - dependency and safety?
A. Only safety planning child welfare case management
B. No dependency child welfare case management
C. Child welfare dependency process shelter petition adjudication disposition, safety planning safety threats protective capacities, case plan permanency
D. No permanency child welfare case management
CORRECT ANSWER: C. Child welfare dependency process shelter petition adjudication disposition, safety planning safety threats protective
capacities, case plan permanency
RATIONALE:
Rationale: Child welfare dependency process shelter petition adjudication disposition, safety planning safety threats protective capacities, case plan permanency. Per
Florida DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates 2026/2027.
Question 7: Q7: Behavioral health and substance abuse - co-occurring?
Page 3 - Florida Case Management 150Q 2026/2027
, A. No ASAM behavioral health substance abuse
B. Only mental health behavioral health substance abuse
C. No trauma-informed behavioral health substance abuse
D. Behavioral health mental health disorders DSM-5, substance abuse ASAM criteria, co-occurring COD integrated treatment, trauma-informed care
CORRECT ANSWER: D. Behavioral health mental health disorders DSM-5, substance abuse ASAM criteria, co-occurring COD integrated
treatment, trauma-informed care
RATIONALE:
Rationale: Behavioral health mental health disorders DSM-5, substance abuse ASAM criteria, co-occurring COD integrated treatment, trauma-informed care. Per Florida
DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates 2026/2027.
Question 8: Q8: Documentation and compliance - progress notes and confidentiality?
A. No SOAP documentation compliance
B. Documentation progress notes SOAP DAP, confidentiality HIPAA 42 CFR Part 2 substance abuse, compliance Medicaid billing documentation
requirements
C. Only HIPAA documentation compliance
D. No 42 CFR documentation compliance
CORRECT ANSWER: B. Documentation progress notes SOAP DAP, confidentiality HIPAA 42 CFR Part 2 substance abuse, compliance
Medicaid billing documentation requirements
RATIONALE:
Rationale: Documentation progress notes SOAP DAP, confidentiality HIPAA 42 CFR Part 2 substance abuse, compliance Medicaid billing documentation requirements.
Per Florida DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates
2026/2027.
Question 9: Q9: Crisis intervention and safety planning - de-escalation?
A. Crisis intervention de-escalation techniques, safety planning suicide homicide assessment, Baker Act criteria imminent danger, mandatory reporting
abuse
B. No de-escalation crisis intervention safety planning
C. Only suicide assessment crisis intervention safety planning
D. No mandatory reporting crisis intervention safety planning
CORRECT ANSWER: A. Crisis intervention de-escalation techniques, safety planning suicide homicide assessment, Baker Act criteria
imminent danger, mandatory reporting abuse
RATIONALE:
Rationale: Crisis intervention de-escalation techniques, safety planning suicide homicide assessment, Baker Act criteria imminent danger, mandatory reporting abuse. Per
Florida DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates 2026/2027.
Question 10: Q10: Professional development and cultural competency - self-care?
A. Only cultural competency professional development cultural competency
B. No self-care professional development cultural competency
C. Professional development self-care burnout secondary trauma, cultural competency humility, diversity equity inclusion, supervision consultation
D. No supervision professional development cultural competency
CORRECT ANSWER: C. Professional development self-care burnout secondary trauma, cultural competency humility, diversity equity
inclusion, supervision consultation
RATIONALE:
Rationale: Professional development self-care burnout secondary trauma, cultural competency humility, diversity equity inclusion, supervision consultation. Per Florida
DCF Department of Children and Families case management standards and Florida Certification Board for professional case management candidates 2026/2027.
Page 4 - Florida Case Management 150Q 2026/2027
