HURE 3001 FINAL EXAM MARQUETTE QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026
A popular furniture manufacturer provides employee support through various workshops on interior
design techniques. It also offers full-day courses on decorating a home, from suitable paint for a
media room to contemporary outdoor furnishings. This adds to employees' existing knowledge and
skill sets, helping create customer satisfaction. In this scenario, which approach to employee
development is Greene Creations taking?
counseling
formal education
interpersonal relationships
assessment
job experiences - Answers formal education
Which statement about the relationship between training and development is accurate?
a) The goal of training is preparation for the current job, while the goal of development is preparation
for future job opportunities.
b) Training is often an ongoing process, while development tends to be a short-term process.
c) Training is future-oriented, while development is focused on one's experiences in the past.
d) Participation in training is voluntary, but most organizations require participation in development
activities.
e) Training prepares employees for management careers, while development is for learning entry-
level skills. - Answers a) The goal of training is preparation for the current job, while the goal of
development is preparation for future job opportunities.
Job rotation involves
a) allowing an employee to switch between two different jobs within the company on a daily or
weekly basis.
b) adding challenges or new responsibilities to an employee's current job.
c) assigning an employee to a position with less responsibility and authority.
d) allowing an employee to work full-time in a temporary position at another company.
e) moving an employee through a series of job assignments in one or more functional areas of the
company. - Answers e) moving an employee through a series of job assignments in one or more
functional areas of the company.
Why might an organization demote employees to a lower-level position?
a) to provide employees with greater challenges
b) to increase employees' visibility
c)to increase employees' authority
d) for employees to learn different skills
e)to give employees more responsibility - Answers d) for employees to learn different skills
,Management at an IT firm is thinking of promoting Steve, a customer service representative, to the
position of senior customer relationship manager. Which scenario would make the promotion less
likely to happen?
a) The company would have to provide detailed information about the new position.
b) Slow growth is limiting the opportunities available in the company.
c) Steve wants to improve his pay and status at work.
d)A promotion would reduce Steve's feelings of accomplishment.
e) Steve is showing that he can handle greater responsibility. - Answers b) Slow growth is limiting the
opportunities available in the company.
The primary use of assessment centers is to identify
a) the strengths and weaknesses of an organization.
b)employees' personality characteristics and skills needed for managerial positions.
c) the factors that inhibit group performance.
d) the opportunities and threats to an organization.
e) the decision processes - Answers b)employees' personality characteristics and skills needed for
managerial positions.
Which statement about the 360-degree feedback process is accurate?
a) It demands very little time from the raters to complete the evaluations.
b) It collects a single perspective of a manager's performance.
c) It breaks down formal communications about behaviors and skill ratings between employees and
their internal and external customers.
d) It involves rating an individual in terms of work-related behaviors.
e) It gives results that can be easily interpreted by anyone. - Answers d) It involves rating an
individual in terms of work-related behaviors.
Which statement most correctly distinguishes between sponsors and mentors. (see powerpoint)
a) A mentor gives advice based on personal experience; a sponsor advocates for the sponsee based
on their own political capital
b) A mentor asks powerful questions; a sponsor gives advice.
c) A mentor is in a position of authority; a sponsor inspires sponsee to create their own path forward.
d) A mentor talks about you; a sponsor listens and guides creative process. - Answers a) A mentor
gives advice based on personal experience; a sponsor advocates for the sponsee based on their own
political capital
In __________, a participant takes the part of a manager or employee in a situation involving the skills
to be assessed.
role-plays
interview sessions
group discussions
, personality tests
leaderless group discussions - Answers role-plays
Job enlargement is defined as
a) moving employees through a series of job assignments in one or more functional areas.
b) an attempt to motivate employees by giving them the opportunity to use specific skill sets.
c) adding challenges or new responsibilities to employees' current jobs.
d) a systematic approach to help an organization modify its core processes to achieve more efficient
results.
e)
aiming at greater productivity through reduced application of mental and physical effort. - Answers
adding challenges or new responsibilities to employees' current jobs.
Which statement about an assessment center is accurate?
a) An assessment center refers to an on-site location where the corporate leaders design a tool that
gathers the ratings of a manager's use of the skills associated with success in managing.
b) At an assessment center, multiple raters or evaluators evaluate employees' performance on a
number of exercises.
c) An assessment center is a department that looks into the process of collecting information and
providing feedback to employees about their behavior, communication style, or skills.
d) An assessment center is a meeting room where a team of seven to ten employees is assigned a
problem and must work together to solve it within a certain time period.
e) At an assessment center, senior managers hold a test that identifies individuals' preferences for
source of energy, means of information gathering, way of decision making, and lifestyle. - Answers b)
At an assessment center, multiple raters or evaluators evaluate employees' performance on a number
of exercises.
The process of collecting information and providing feedback to employees about their behavior,
communication style, or skills is known as
a) quality check.
b) counseling.
c) assessment.
d) requirements analysis.
e) data mining. - Answers c) assessment.
Managers provide for __________, a combination of formal education, job experiences, relationships,
and assessment of personality and abilities to help employees prepare for the future of their careers.
employee development
feedback
emotional development
counseling sessions
training programs - Answers employee development
Most companies use __________ moves as an option for employee development.
a) intercompany
b) upward, downward, and lateral
c) left, right, and sideways
d) vertical and horizontal
A popular furniture manufacturer provides employee support through various workshops on interior
design techniques. It also offers full-day courses on decorating a home, from suitable paint for a
media room to contemporary outdoor furnishings. This adds to employees' existing knowledge and
skill sets, helping create customer satisfaction. In this scenario, which approach to employee
development is Greene Creations taking?
counseling
formal education
interpersonal relationships
assessment
job experiences - Answers formal education
Which statement about the relationship between training and development is accurate?
a) The goal of training is preparation for the current job, while the goal of development is preparation
for future job opportunities.
b) Training is often an ongoing process, while development tends to be a short-term process.
c) Training is future-oriented, while development is focused on one's experiences in the past.
d) Participation in training is voluntary, but most organizations require participation in development
activities.
e) Training prepares employees for management careers, while development is for learning entry-
level skills. - Answers a) The goal of training is preparation for the current job, while the goal of
development is preparation for future job opportunities.
Job rotation involves
a) allowing an employee to switch between two different jobs within the company on a daily or
weekly basis.
b) adding challenges or new responsibilities to an employee's current job.
c) assigning an employee to a position with less responsibility and authority.
d) allowing an employee to work full-time in a temporary position at another company.
e) moving an employee through a series of job assignments in one or more functional areas of the
company. - Answers e) moving an employee through a series of job assignments in one or more
functional areas of the company.
Why might an organization demote employees to a lower-level position?
a) to provide employees with greater challenges
b) to increase employees' visibility
c)to increase employees' authority
d) for employees to learn different skills
e)to give employees more responsibility - Answers d) for employees to learn different skills
,Management at an IT firm is thinking of promoting Steve, a customer service representative, to the
position of senior customer relationship manager. Which scenario would make the promotion less
likely to happen?
a) The company would have to provide detailed information about the new position.
b) Slow growth is limiting the opportunities available in the company.
c) Steve wants to improve his pay and status at work.
d)A promotion would reduce Steve's feelings of accomplishment.
e) Steve is showing that he can handle greater responsibility. - Answers b) Slow growth is limiting the
opportunities available in the company.
The primary use of assessment centers is to identify
a) the strengths and weaknesses of an organization.
b)employees' personality characteristics and skills needed for managerial positions.
c) the factors that inhibit group performance.
d) the opportunities and threats to an organization.
e) the decision processes - Answers b)employees' personality characteristics and skills needed for
managerial positions.
Which statement about the 360-degree feedback process is accurate?
a) It demands very little time from the raters to complete the evaluations.
b) It collects a single perspective of a manager's performance.
c) It breaks down formal communications about behaviors and skill ratings between employees and
their internal and external customers.
d) It involves rating an individual in terms of work-related behaviors.
e) It gives results that can be easily interpreted by anyone. - Answers d) It involves rating an
individual in terms of work-related behaviors.
Which statement most correctly distinguishes between sponsors and mentors. (see powerpoint)
a) A mentor gives advice based on personal experience; a sponsor advocates for the sponsee based
on their own political capital
b) A mentor asks powerful questions; a sponsor gives advice.
c) A mentor is in a position of authority; a sponsor inspires sponsee to create their own path forward.
d) A mentor talks about you; a sponsor listens and guides creative process. - Answers a) A mentor
gives advice based on personal experience; a sponsor advocates for the sponsee based on their own
political capital
In __________, a participant takes the part of a manager or employee in a situation involving the skills
to be assessed.
role-plays
interview sessions
group discussions
, personality tests
leaderless group discussions - Answers role-plays
Job enlargement is defined as
a) moving employees through a series of job assignments in one or more functional areas.
b) an attempt to motivate employees by giving them the opportunity to use specific skill sets.
c) adding challenges or new responsibilities to employees' current jobs.
d) a systematic approach to help an organization modify its core processes to achieve more efficient
results.
e)
aiming at greater productivity through reduced application of mental and physical effort. - Answers
adding challenges or new responsibilities to employees' current jobs.
Which statement about an assessment center is accurate?
a) An assessment center refers to an on-site location where the corporate leaders design a tool that
gathers the ratings of a manager's use of the skills associated with success in managing.
b) At an assessment center, multiple raters or evaluators evaluate employees' performance on a
number of exercises.
c) An assessment center is a department that looks into the process of collecting information and
providing feedback to employees about their behavior, communication style, or skills.
d) An assessment center is a meeting room where a team of seven to ten employees is assigned a
problem and must work together to solve it within a certain time period.
e) At an assessment center, senior managers hold a test that identifies individuals' preferences for
source of energy, means of information gathering, way of decision making, and lifestyle. - Answers b)
At an assessment center, multiple raters or evaluators evaluate employees' performance on a number
of exercises.
The process of collecting information and providing feedback to employees about their behavior,
communication style, or skills is known as
a) quality check.
b) counseling.
c) assessment.
d) requirements analysis.
e) data mining. - Answers c) assessment.
Managers provide for __________, a combination of formal education, job experiences, relationships,
and assessment of personality and abilities to help employees prepare for the future of their careers.
employee development
feedback
emotional development
counseling sessions
training programs - Answers employee development
Most companies use __________ moves as an option for employee development.
a) intercompany
b) upward, downward, and lateral
c) left, right, and sideways
d) vertical and horizontal
