CEFP Practice Exam
CEFP Practice Exam
Study online at https://quizlet.com/_hqjo2s
1. prior to scheduling work priorities must be desired level of maintenance
set after assigning standards regarding the
2. a major way to dramatically reduce the la- Use Proper Equipment
bor required for grounds maintenance pro-
cedures is to
3. what is the ideal percentage of staffing de- 20%
sired for a project and relief crew
4. the presence of some materials can require the materials amounts exceed certain
continuous reporting if threshold limits
5. what commonly used insulating material polychlorinated biphenyls
in transformers has been discontinued be-
cause it is a hazardous material
6. a campus just completed construction of a custodial services
new 100,000 gross square feet classroom
facility, but adequate plant operations and
maintenance funds are not received to keep
the building operating at requested levels.
where should the majority of funds be di-
rected
7. several complaints have been received from execute an auditing/bench marking ex-
faculty deans regarding the cleanliness in ercise to determine the current level of
their areas. what is the most effective sys- service
temic course of action
8. a campus has been updating its facility re- evaluate and rank projects
newal program. what is the final step in the
process
1
, CEFP Practice Exam
CEFP Practice Exam
Study online at https://quizlet.com/_hqjo2s
9. in law violation situations, which statement they have the same powers and limita-
is true for non commissioned security offi- tions of an ordinary citizen
cers
10. what goal should an educational facilities know and understand the needs of the
professional set for employees to improve customer
customer service
11. Deferred Maintenance Backlog divided by Facilities Condition Index=
Cost Replacement Value
12. Gross Square Foot x Replacement Cost Cost Replacement Value=
13. Building Renewal
14. Total Cost of Ownership (TCO)
15. conduct a culture climate survey what is the best method for assessing
the current facilities management cul-
ture on campus
16. conduct a customer satisfaction survey for what is the best method for assessing
key service users current customer satisfaction
17. fmep facilities management evaluation pro- which appa tool or educational program
gram would you use for the quickest and most
immediate benefit to access your orga-
nization
18. set expectations and require results expectations from the executive admin-
istration are high, with little tolerance for
a slow approach. which statement sup-
ports these desires
2
, CEFP Practice Exam
CEFP Practice Exam
Study online at https://quizlet.com/_hqjo2s
19. begin to build trust and seek advice while what is the most effective method for
assessing skills, knowledge, and abilities dealing with your facilities management
direct reports
20. participate in a comprehensive facilities per- what would represent the best technique
formance indicators fpi survey and report to provide facilities management with
for bench marking the data the data necessary to begin the journey
for continuous improvement
21. -over 4,000 colleges and universities in the the educational sector represents
united states
-nearly 18 million students
-a 300 billion enterprise
22. the median age of a building is between 40 educational facilities statistics indicate
and 45 years old that
23. develop long term strategies incorporating the best method of dealing with declin-
total cost of ownership principles ing resources in educational facilities is
to
24. gathering and analyzing data to make solid managing the impact of changing tech-
and consistent business decisions nologies requires
25. having the willingness to honestly examine change management begins with iden-
every aspect of the organization tifying the need to change the organiza-
tion and
26. management by results and obsession with implementing change within education-
quality al facilities is often difficult but not im-
possible . according to w edwards dem-
ing, quality leadership starts with the
customer and a focus on
3
, CEFP Practice Exam
CEFP Practice Exam
Study online at https://quizlet.com/_hqjo2s
27. -defining the organizations strategic goals business process improvement (bpi) is
and purposes a systematic approach to help organiza-
-determining the organizations customers tions optimize their underlying process-
-aligning the business process to realize its es and to achieve efficient results best by
goals
28. hiring the proper staff leadership in educational facilities man-
agement is critical. three fundamental
areas incorporate setting the direction,
building the management team, and
29. direct or command the nature of a leaders job for the facility
professional is to show the way, influ-
ence, guide, and
30. decisions about organization design organizations behavior is the study and
application of how people, individuals,
and groups act in organizations and can
significantly influence
31. threats a strategic planning tool uses the
swot analysis. swot is an acronym for
strengths, weaknesses, opportunities,
and
32. cost accounting strategic planning for facilities establish-
ing cost methods and procedures, cash
flow, and determining departmental cost
centers for operating budgets is consid-
ered a good method for
33. knowledge based management wisdom extends from knowledge, which
comes from information that is gathered
4
CEFP Practice Exam
Study online at https://quizlet.com/_hqjo2s
1. prior to scheduling work priorities must be desired level of maintenance
set after assigning standards regarding the
2. a major way to dramatically reduce the la- Use Proper Equipment
bor required for grounds maintenance pro-
cedures is to
3. what is the ideal percentage of staffing de- 20%
sired for a project and relief crew
4. the presence of some materials can require the materials amounts exceed certain
continuous reporting if threshold limits
5. what commonly used insulating material polychlorinated biphenyls
in transformers has been discontinued be-
cause it is a hazardous material
6. a campus just completed construction of a custodial services
new 100,000 gross square feet classroom
facility, but adequate plant operations and
maintenance funds are not received to keep
the building operating at requested levels.
where should the majority of funds be di-
rected
7. several complaints have been received from execute an auditing/bench marking ex-
faculty deans regarding the cleanliness in ercise to determine the current level of
their areas. what is the most effective sys- service
temic course of action
8. a campus has been updating its facility re- evaluate and rank projects
newal program. what is the final step in the
process
1
, CEFP Practice Exam
CEFP Practice Exam
Study online at https://quizlet.com/_hqjo2s
9. in law violation situations, which statement they have the same powers and limita-
is true for non commissioned security offi- tions of an ordinary citizen
cers
10. what goal should an educational facilities know and understand the needs of the
professional set for employees to improve customer
customer service
11. Deferred Maintenance Backlog divided by Facilities Condition Index=
Cost Replacement Value
12. Gross Square Foot x Replacement Cost Cost Replacement Value=
13. Building Renewal
14. Total Cost of Ownership (TCO)
15. conduct a culture climate survey what is the best method for assessing
the current facilities management cul-
ture on campus
16. conduct a customer satisfaction survey for what is the best method for assessing
key service users current customer satisfaction
17. fmep facilities management evaluation pro- which appa tool or educational program
gram would you use for the quickest and most
immediate benefit to access your orga-
nization
18. set expectations and require results expectations from the executive admin-
istration are high, with little tolerance for
a slow approach. which statement sup-
ports these desires
2
, CEFP Practice Exam
CEFP Practice Exam
Study online at https://quizlet.com/_hqjo2s
19. begin to build trust and seek advice while what is the most effective method for
assessing skills, knowledge, and abilities dealing with your facilities management
direct reports
20. participate in a comprehensive facilities per- what would represent the best technique
formance indicators fpi survey and report to provide facilities management with
for bench marking the data the data necessary to begin the journey
for continuous improvement
21. -over 4,000 colleges and universities in the the educational sector represents
united states
-nearly 18 million students
-a 300 billion enterprise
22. the median age of a building is between 40 educational facilities statistics indicate
and 45 years old that
23. develop long term strategies incorporating the best method of dealing with declin-
total cost of ownership principles ing resources in educational facilities is
to
24. gathering and analyzing data to make solid managing the impact of changing tech-
and consistent business decisions nologies requires
25. having the willingness to honestly examine change management begins with iden-
every aspect of the organization tifying the need to change the organiza-
tion and
26. management by results and obsession with implementing change within education-
quality al facilities is often difficult but not im-
possible . according to w edwards dem-
ing, quality leadership starts with the
customer and a focus on
3
, CEFP Practice Exam
CEFP Practice Exam
Study online at https://quizlet.com/_hqjo2s
27. -defining the organizations strategic goals business process improvement (bpi) is
and purposes a systematic approach to help organiza-
-determining the organizations customers tions optimize their underlying process-
-aligning the business process to realize its es and to achieve efficient results best by
goals
28. hiring the proper staff leadership in educational facilities man-
agement is critical. three fundamental
areas incorporate setting the direction,
building the management team, and
29. direct or command the nature of a leaders job for the facility
professional is to show the way, influ-
ence, guide, and
30. decisions about organization design organizations behavior is the study and
application of how people, individuals,
and groups act in organizations and can
significantly influence
31. threats a strategic planning tool uses the
swot analysis. swot is an acronym for
strengths, weaknesses, opportunities,
and
32. cost accounting strategic planning for facilities establish-
ing cost methods and procedures, cash
flow, and determining departmental cost
centers for operating budgets is consid-
ered a good method for
33. knowledge based management wisdom extends from knowledge, which
comes from information that is gathered
4
