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Section 6: Real Estate Basics-Study Guide Questions and Answers.

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describes the relationship between the real estate professional and the person or persons being represented. - Answer Agency Rules governing the relationship between the real estate professional and the person being represented Ex. The law of agency sets forth the expectation that licensees will give their clients their undivided loyalty, obedience, confidentiality, disclosure, reasonable skill and care, and accounting when completing a real estate transaction. - Answer Law of Agency is someone who acts on someone else's behalf, at that person's request. - Answer An agent In other words, a consumer can't compel you to be his agent without your consent, and vice versa. You both have to agree. Once you do, the consumer becomes your ____________, and you become the client's ______ and ___________—a person who's in a position of trust and owes loyalty to another. - Answer Client, agent and fiduciary Fiduciary Ex. A property manager is the fiduciary agent of the owner; as such, the property manager must act in the owner's best interest. The person represented by an agent in a real estate transaction Ex. Mary is selling her house, and Kamal is her listing agent. Mary is the principal in the transaction. - Answer principal (agency) A person related to the transaction whom the agent does not represent - Answer Customer Ex. Even though customers are not clients, agents owe to customers the duties of fair and honest dealing, and disclosure of who the agent represents, and disclosure of any material facts. Ok The duties owed to customers and third parties (e.g., lenders) include: - Answer Disclosure of material facts Honesty Integrity Accounting for trust funds

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Section 6: Real Estate Basics-Study
Guide Questions and Answers.
describes the relationship between the real estate professional and the person or persons being
represented. - Answer Agency



Rules governing the relationship between the real estate professional and the person being
represented

Ex. The law of agency sets forth the expectation that licensees will give their clients their
undivided loyalty, obedience, confidentiality, disclosure, reasonable skill and care, and
accounting when completing a real estate transaction. - Answer Law of Agency



is someone who acts on someone else's behalf, at that person's request. - Answer An agent



In other words, a consumer can't compel you to be his agent without your consent, and vice
versa. You both have to agree. Once you do, the consumer becomes your ____________, and
you become the client's ______ and ___________—a person who's in a position of trust and
owes loyalty to another. - Answer Client, agent and fiduciary



Fiduciary Ex. A property manager is the fiduciary agent of the owner; as such, the property
manager must act in the owner's best interest.



The person represented by an agent in a real estate transaction

Ex. Mary is selling her house, and Kamal is her listing agent. Mary is the principal in the
transaction. - Answer principal (agency)



A person related to the transaction whom the agent does not represent - Answer Customer



Ex. Even though customers are not clients, agents owe to customers the duties of fair and
honest dealing, and disclosure of who the agent represents, and disclosure of any material
facts.

Ok



The duties owed to customers and third parties (e.g., lenders) include: - Answer Disclosure of
material facts

Honesty

Integrity

Accounting for trust funds

,___________ is not a customer. Real estate agents have no contact, or very limited contact,
with ______. They don't owe _________ any duties. Once _________ make contact with real
estate licensees about anything real estate-related, they become customers. - Answer
consumer, consumers



A ________—also known as a facilitator or transaction broker - is a licensee who has a unique
relationship with a consumer, generally acting as a "middle man" in a transaction. - Answer
non-agent

While some states allow non-agency, the exact nature of the relationship and the duties owed
to the consumer vary widely from state to state.



A __________ doesn't represent the buyer or seller, isn't a fiduciary, and can provide only
limited services to facilitate the transaction. The ___________ assists either or both parties with
clerical or ministerial tasks. - Answer non-agent



is a licensee engaged to act for another licensee in performing brokerage tasks for a principal.
The sub-agent owes the same obligations and responsibilities to the principal as the principal's
agent. Usually this is seen when a licensee from a competing firm brings the buyer to the deal,
but instead of representing the buyer, the licensee works under the listing agent as a
representative of the seller. - Answer sub-agent



Someone who's a party to a transaction OR the person for whom the agent acts - Answer
principal



Someone who's working with a real estate licensee, but isn't represented by him - Answer
customer



Someone who uses or purchases a product or service - Answer consumer



Someone who has agency representation with the real estate licensee - Answer client



You are permitted to perform some _______ (aka ministerial) tasks for a customer, which are
defined as factual-based tasks that don't require you to use your judgment as a licensee. -
Answer clerical



**Further, you'll also need to disclose any material facts about the transaction to a customer, as
well as treat that person with honesty and professional integrity. And, of course, you'll need to
properly account for any money or property you receive from a customer.

, Services performed that are routine and do not involve judgment, advocacy, or negotiation -
Answer ministerial acts



Ex. Keira helped a buyer fill in some of the blanks in their contract offer for her seller's house,
but did not advocate for or advise them in any way.



As a real estate agent, you may serve as two types of agents: - Answer General Agent

Special Agent



A person who is authorized to act for another (the principal or client) in a range of matters or
multiple transactions - Answer General Agent

Ex. A property manager is one example a general agent of the owner and acts for the owner in
most matters related to the property.



An agent whose scope of authority is limited to a specific area or/also where you have limited
authority to represent your client in one transaction. - Answer special agent

Ex. Real estate agents usually act as special agents to their clients; they assist with the sale but
cannot sign contracts for the client or make decisions regarding the property independent of
the client.



In most typical transactions involving a buyer or seller, you'll act as a ________________. This
means you don't make any decisions or enter into any contracts on your client's behalf, but you
simply act as an intermediary, liaison, and negotiator, conveying, representing, and advocating
for your client's best interests. A ______________ relationship is usually limited to one
transaction. Your role is to find the house, sell the house, etc. You don't continue to represent
that client once the transaction is closed. - Answer special or specific agent



A property manager, however usually serves as a ______________. In carrying out the terms of
the property management agreement, you'd find yourself collecting rent, evicting tenants, and
entering into leases with tenants on behalf of your client, the property owner. This is similar to
the duties that the holder of a power of attorney would have. Rather than a power of attorney,
the property management agreement will spell out the scope of your authority to act on the
principal's behalf. A _____________ in this capacity does offer continuity of service, because
the agent is authorized to conduct a series of transactions. - Answer general agent



Another example of general agency is the relationship of a salesperson and their supervising
broker. A salesperson represents their broker in multiple transactions over time with limited
authority.



Three types of agency that may have sometimes apply to your role as a licensee - Answer
limited, universal, and non-agent

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