CENGAGE TEST REVIEW MODULES 7-12 2026/2027 | STUDY GUIDE, PRACTICE
QUESTIONS, ANSWERS & EXAM PREP
In a traditional systems development environment, security issues usually are less complex than with
web-based systems, because the system operates on a private company network, rather than the
Internet.
a. True
b. False - ANS ✔✔True
A request for quotation (RFQ) is less specific than a request for proposal (RFP).
a. True
b. False - ANS ✔✔False
An evaluation model is a technique that uses a common yardstick to measure and compare vendor
ratings.
a. True
b. False - ANS ✔✔True
Due to complexity, IT generally takes longer to move offshore than manufacturing.
a. True
b. False - ANS ✔✔False
Mission-critical IT systems should be outsourced only if the result is a cost-attractive, reliable business
solution that fits the company's long-term business strategy.
a. True
b. False - ANS ✔✔True
_____ reduces the customer's need for software maintenance, operation, and support.
a. Software as a Service
b. Storage as a Solution
c. Hardware as a Help
d. Processing as a Product - ANS ✔✔Software as a service
In the context of in-house software development options, a firm that enhances a commercial package by
adding custom features and configuring it for a particular industry is called a(n) _____.
a. enterprise resource planner (ERP)
b. business process outsourcing (BPO) firm
c. value-added reseller (VAR)
d. online service provider (OSP) - ANS ✔✔value-added reseller (VAR)
, When software is purchased, a _____ is being bought that gives the purchaser the right to use the
software under certain terms and conditions.
a. software license
b. request for proposal
c. fixed fee model
d. supplemental maintenance agreement - ANS ✔✔software license
If a software package is purchased, consider a _____, which offers additional support and assistance
from the vendor.
a. fixed fee model
b. software license
c. supplemental maintenance agreement
d. request for proposal - ANS ✔✔supplemental maintenance agreement
Which is true of a web-based systems development environment?
a. Web-based solutions do not open complex security issues that should be addressed.
b. Web-based software treats the software application as a service that is less dependent on desktop
computing power and resources.
c. Scalability of web-based systems can be affected by network limitations and constraints.
d. Internet-based development treats the web only as a communication channel. - ANS ✔✔Web-based
software treats the software application as a service that is less dependent on desktop computing power
and resources.
User-selected help always offers assistance for a task in progress.
a. True
b. False - ANS ✔✔False
Generally, reports used by individuals at higher levels in an organization include more detail than reports
used by lower-level employees.
a. True
b. False - ANS ✔✔False
The storyboard should be created with software, not drawn freehand.
a. True
b. False - ANS ✔✔False
A transparent interface does not distract the user and calls no attention to itself.
a. True
b. False - ANS ✔✔True
QUESTIONS, ANSWERS & EXAM PREP
In a traditional systems development environment, security issues usually are less complex than with
web-based systems, because the system operates on a private company network, rather than the
Internet.
a. True
b. False - ANS ✔✔True
A request for quotation (RFQ) is less specific than a request for proposal (RFP).
a. True
b. False - ANS ✔✔False
An evaluation model is a technique that uses a common yardstick to measure and compare vendor
ratings.
a. True
b. False - ANS ✔✔True
Due to complexity, IT generally takes longer to move offshore than manufacturing.
a. True
b. False - ANS ✔✔False
Mission-critical IT systems should be outsourced only if the result is a cost-attractive, reliable business
solution that fits the company's long-term business strategy.
a. True
b. False - ANS ✔✔True
_____ reduces the customer's need for software maintenance, operation, and support.
a. Software as a Service
b. Storage as a Solution
c. Hardware as a Help
d. Processing as a Product - ANS ✔✔Software as a service
In the context of in-house software development options, a firm that enhances a commercial package by
adding custom features and configuring it for a particular industry is called a(n) _____.
a. enterprise resource planner (ERP)
b. business process outsourcing (BPO) firm
c. value-added reseller (VAR)
d. online service provider (OSP) - ANS ✔✔value-added reseller (VAR)
, When software is purchased, a _____ is being bought that gives the purchaser the right to use the
software under certain terms and conditions.
a. software license
b. request for proposal
c. fixed fee model
d. supplemental maintenance agreement - ANS ✔✔software license
If a software package is purchased, consider a _____, which offers additional support and assistance
from the vendor.
a. fixed fee model
b. software license
c. supplemental maintenance agreement
d. request for proposal - ANS ✔✔supplemental maintenance agreement
Which is true of a web-based systems development environment?
a. Web-based solutions do not open complex security issues that should be addressed.
b. Web-based software treats the software application as a service that is less dependent on desktop
computing power and resources.
c. Scalability of web-based systems can be affected by network limitations and constraints.
d. Internet-based development treats the web only as a communication channel. - ANS ✔✔Web-based
software treats the software application as a service that is less dependent on desktop computing power
and resources.
User-selected help always offers assistance for a task in progress.
a. True
b. False - ANS ✔✔False
Generally, reports used by individuals at higher levels in an organization include more detail than reports
used by lower-level employees.
a. True
b. False - ANS ✔✔False
The storyboard should be created with software, not drawn freehand.
a. True
b. False - ANS ✔✔False
A transparent interface does not distract the user and calls no attention to itself.
a. True
b. False - ANS ✔✔True
