CFI CBCA Assessing Management | Questions with 100%
Verified Answers | Latest Update 2026/2027
Question: Questions for Management
Answer: Microsoft Word Doc
Question: Course Objectives
Answer: 1. Structured Approach to Assessing Management
2. Management Attitudes
3. Assessing Strategy & Business Plan
4. Assessing Track Record
Question: Course 1 Objectives
Answer: 1. Why Assess Management
2. Why Use a Scorecard
3. Multi Criteria Analysis
4. How & Where to Find Quantitative and Qualitative Data
Question: Why Should We Assess Management?
Answer: -We have a tendency to focus on financial issues rather than management issues -Businesses often
fail as a result of management weaknesses, compared to any other single factor -Management competence is
a key driver of business results -We can't just judge a business purely from financial management, the
leadership team has to execute the plan
Question: Why Use a Scorecard?
Answer: -Business performance should be measured from the perspective of strategy implementation, in
addition to financial results -Organizations need a balanced set of financial and non-financial performance
measures and targets -A balanced set of performance measures will ensure that the entire organization
participates in strategy implementation and should include:
Question: Building Thing
Answer: -Performance measured from perspective of strategy implementation -Financial Strategy Management
Customer Financial and non-financial performance measures and targets -Financial ; Strategy ; Management ;
Customer
Question: Example Scorecard Measures: Mission and strategy centered around...
Answer: Financial Customers Strategy Management
Question: Customers
Answer: • Reviews
• Net Promoter Score (NPS)
• News and media articles
Question: Financial
Answer: • Sales growth
• Operating margin
• EPS
• ROCE/RONA
, Question: Strategy
Answer: • Detailed roadmap
• PEST analysis
• Performance levels
• Employee satisfaction
Question: Management
Answer: • Planning
• Growth
• Risk
• Ownership
Question: Assessing Management Framework Structured Approach -> Multi-Criteria Analysis
Answer: Attitudes / Character Strategy (Look Forward) Track Record (Look Back)
Question: Attitudes / Character
Answer: • Planning
• Risk
• Growth
• Ownership
Question: Strategy (Look Forward)
Answer: • Objectives
• Strategies
• Measures
• Targets
Question: Track Record (Look Back)
Answer: • Budget vs. Actual
• Previous Statements
• Financial Trends (Performance)
Question: Where to Find Information
Answer: Qualitative Quantitative
Question: Qualitative
Answer: • Management Interviews
• Financial Statements
• News Releases
• Proxy Statements (US Public Companies)
Question: Quantitative
Answer: • Financial Statements
• Budgets
• Operational Data (examples)
Question: Linking Financial and Non-Financial Performance Measures You first need to ask:
Answer: What are the organization's long-term strategic business goals?
Verified Answers | Latest Update 2026/2027
Question: Questions for Management
Answer: Microsoft Word Doc
Question: Course Objectives
Answer: 1. Structured Approach to Assessing Management
2. Management Attitudes
3. Assessing Strategy & Business Plan
4. Assessing Track Record
Question: Course 1 Objectives
Answer: 1. Why Assess Management
2. Why Use a Scorecard
3. Multi Criteria Analysis
4. How & Where to Find Quantitative and Qualitative Data
Question: Why Should We Assess Management?
Answer: -We have a tendency to focus on financial issues rather than management issues -Businesses often
fail as a result of management weaknesses, compared to any other single factor -Management competence is
a key driver of business results -We can't just judge a business purely from financial management, the
leadership team has to execute the plan
Question: Why Use a Scorecard?
Answer: -Business performance should be measured from the perspective of strategy implementation, in
addition to financial results -Organizations need a balanced set of financial and non-financial performance
measures and targets -A balanced set of performance measures will ensure that the entire organization
participates in strategy implementation and should include:
Question: Building Thing
Answer: -Performance measured from perspective of strategy implementation -Financial Strategy Management
Customer Financial and non-financial performance measures and targets -Financial ; Strategy ; Management ;
Customer
Question: Example Scorecard Measures: Mission and strategy centered around...
Answer: Financial Customers Strategy Management
Question: Customers
Answer: • Reviews
• Net Promoter Score (NPS)
• News and media articles
Question: Financial
Answer: • Sales growth
• Operating margin
• EPS
• ROCE/RONA
, Question: Strategy
Answer: • Detailed roadmap
• PEST analysis
• Performance levels
• Employee satisfaction
Question: Management
Answer: • Planning
• Growth
• Risk
• Ownership
Question: Assessing Management Framework Structured Approach -> Multi-Criteria Analysis
Answer: Attitudes / Character Strategy (Look Forward) Track Record (Look Back)
Question: Attitudes / Character
Answer: • Planning
• Risk
• Growth
• Ownership
Question: Strategy (Look Forward)
Answer: • Objectives
• Strategies
• Measures
• Targets
Question: Track Record (Look Back)
Answer: • Budget vs. Actual
• Previous Statements
• Financial Trends (Performance)
Question: Where to Find Information
Answer: Qualitative Quantitative
Question: Qualitative
Answer: • Management Interviews
• Financial Statements
• News Releases
• Proxy Statements (US Public Companies)
Question: Quantitative
Answer: • Financial Statements
• Budgets
• Operational Data (examples)
Question: Linking Financial and Non-Financial Performance Measures You first need to ask:
Answer: What are the organization's long-term strategic business goals?