WGU C483 PRINCIPLES OF MANAGEMENT
TEST PREP 2026 PRACTICE QUESTIONS
AND CORRECT ANSWERS WITH DETAILED
RATIONALES COMPLETE STUDY GUIDE
Individual - CORRECT ANSWER-_____ performance goals can be
dysfunctional when people work in a group if the goals create competition
among team members.
Team
Fixed
Socialized
Individual
Integrated
Force-field analysis - CORRECT ANSWER-Which of the following helps
managers to manage the change process by investigating specific factors
that prevent people from changing
and those that drive people toward change?
Force-field analysis
Situational analysis
Six-sigma analysis
Trend analysis
,SWOT analysis
unfreezing - CORRECT ANSWER-Realizing that current practices are
inappropriate and that new behavior must be enacted is a required stage for
managing resistance called ____.
moving
unfreezing
storming
norming
stabilizing
It occurs when people not only support a change but also help implement it.
- CORRECT ANSWER-Which of the following is true of shared leadership
in change efforts?
It often escalates with growth of the company and over time.
It occurs when people not only support a change but also help implement it.
The traditional corporate structure is ideal for creating it.
It is improved when organizations maintain rigid, bureaucratic
environments.
It is rare in start-ups and very small organizations.
Misunderstanding - CORRECT ANSWER-Which of the following is a
change-specific reason for resistance to change?
,Timing
Peer pressure
Inertia
Surprise
Misunderstanding
culture - CORRECT ANSWER-According to a study, the four key factors
that lead to sustained, superior performance of companies include strategy,
execution,
structure, and _____.
motivation
capital
change
culture
knowledge
Moving - CORRECT ANSWER-Which of the following steps of motivating
people to change begins with establishing a vision of where the company is
heading?
Unfreezing
Leading
Moving
Refreezing
, Freezing
Unfreezing, moving to institute the change, and refreezing - CORRECT
ANSWER-Which of the following best indicates the three basic stages of
managing resistance and motivating change within an organization?
Determining the need for change, mobilizing, and locking
Determining new values, evaluating, and performing
Planning, implementing the change, and evaluating
Unfreezing, moving to institute the change, and refreezing
Mobilizing, implementing the change, and evaluating
a sense of complacency. - CORRECT ANSWER-Too much happy talk from
senior management, an absence of a major crisis, many visible resources,
and low overall performance standards
often lead to:
anchoring new approaches.
generating long-term wins.
a sense of urgency.
a sense of complacency.
consolidating gains and producing more change.
TEST PREP 2026 PRACTICE QUESTIONS
AND CORRECT ANSWERS WITH DETAILED
RATIONALES COMPLETE STUDY GUIDE
Individual - CORRECT ANSWER-_____ performance goals can be
dysfunctional when people work in a group if the goals create competition
among team members.
Team
Fixed
Socialized
Individual
Integrated
Force-field analysis - CORRECT ANSWER-Which of the following helps
managers to manage the change process by investigating specific factors
that prevent people from changing
and those that drive people toward change?
Force-field analysis
Situational analysis
Six-sigma analysis
Trend analysis
,SWOT analysis
unfreezing - CORRECT ANSWER-Realizing that current practices are
inappropriate and that new behavior must be enacted is a required stage for
managing resistance called ____.
moving
unfreezing
storming
norming
stabilizing
It occurs when people not only support a change but also help implement it.
- CORRECT ANSWER-Which of the following is true of shared leadership
in change efforts?
It often escalates with growth of the company and over time.
It occurs when people not only support a change but also help implement it.
The traditional corporate structure is ideal for creating it.
It is improved when organizations maintain rigid, bureaucratic
environments.
It is rare in start-ups and very small organizations.
Misunderstanding - CORRECT ANSWER-Which of the following is a
change-specific reason for resistance to change?
,Timing
Peer pressure
Inertia
Surprise
Misunderstanding
culture - CORRECT ANSWER-According to a study, the four key factors
that lead to sustained, superior performance of companies include strategy,
execution,
structure, and _____.
motivation
capital
change
culture
knowledge
Moving - CORRECT ANSWER-Which of the following steps of motivating
people to change begins with establishing a vision of where the company is
heading?
Unfreezing
Leading
Moving
Refreezing
, Freezing
Unfreezing, moving to institute the change, and refreezing - CORRECT
ANSWER-Which of the following best indicates the three basic stages of
managing resistance and motivating change within an organization?
Determining the need for change, mobilizing, and locking
Determining new values, evaluating, and performing
Planning, implementing the change, and evaluating
Unfreezing, moving to institute the change, and refreezing
Mobilizing, implementing the change, and evaluating
a sense of complacency. - CORRECT ANSWER-Too much happy talk from
senior management, an absence of a major crisis, many visible resources,
and low overall performance standards
often lead to:
anchoring new approaches.
generating long-term wins.
a sense of urgency.
a sense of complacency.
consolidating gains and producing more change.
