Cigna Healthspring – 2026-2027
Certifications Exam Questions With Correct
Answers
Which of the following consultative selling skills would help a sales
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agent relate to a client? - CORRECT ANSWER✔✔-Connecting
| | | | | | |
Which of the following should you complete prior to asking for the sale?
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- CORRECT ANSWER✔✔-Review the plan and alignment with
| | | | | | | | |
customer's needs |
Which of the following statements about submitting an enrollment
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paper application is accurate? - CORRECT ANSWER✔✔-You must submit
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within 2 calendar days of receiving the completed enrollment form.
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Which of the following consultative selling skills would help a sales
| | | | | | | | | | |
agent start connecting with their customer from the beginning of the
| | | | | | | | | | |
consultation? - CORRECT ANSWER✔✔-Rapport| | |
Which of the following is a true statement? - CORRECT ANSWER✔✔-In
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order to be eligible to receive a commission payment from Cigna, both
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, the agent and agency must be properly contracted, licensed, trained,
| | | | | | | | | |
and appointed before making a sale.
| | | | |
Which of the following is a way to prevent CTMs? - CORRECT
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ANSWER✔✔-All of these: | |
Use only HealthSpring Provider Look up tool & resources to verify
| | | | | | | | | | |
doctors.
Never assign a Nurse Practitioner as the PCP.
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Discuss PCP selection or switching with customer and obtain their
| | | | | | | | | |
consent for any changes. | | |
Lucas, a licensed agent is preparing to sell HealthSpring Medicare Plans.
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Which of the following does he still need to do in order to complete all
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requirements to sell HealthSpring Medicare plans? - CORRECT| | | | | | | |
ANSWER✔✔-Both B & C: | | |
Complete all HealthSpring training certification courses and attestations.
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Complete Medicare Basics training - AHIP or equivalent.
| | | | | | |
When verifying if a doctor is in the HealthSpring network which of the
| | | | | | | | | | | | |
following is correct? - CORRECT ANSWER✔✔-You can verify doctors and
| | | | | | | | | |
other providers using the Provider Lookup Tool, you may also download
| | | | | | | | | | |
the weekly provider spreadsheets if available.
| | | | |
Certifications Exam Questions With Correct
Answers
Which of the following consultative selling skills would help a sales
| | | | | | | | | | |
agent relate to a client? - CORRECT ANSWER✔✔-Connecting
| | | | | | |
Which of the following should you complete prior to asking for the sale?
| | | | | | | | | | | |
- CORRECT ANSWER✔✔-Review the plan and alignment with
| | | | | | | | |
customer's needs |
Which of the following statements about submitting an enrollment
| | | | | | | | |
paper application is accurate? - CORRECT ANSWER✔✔-You must submit
| | | | | | | |
within 2 calendar days of receiving the completed enrollment form.
| | | | | | | | | |
Which of the following consultative selling skills would help a sales
| | | | | | | | | | |
agent start connecting with their customer from the beginning of the
| | | | | | | | | | |
consultation? - CORRECT ANSWER✔✔-Rapport| | |
Which of the following is a true statement? - CORRECT ANSWER✔✔-In
| | | | | | | | | | |
order to be eligible to receive a commission payment from Cigna, both
| | | | | | | | | | | |
, the agent and agency must be properly contracted, licensed, trained,
| | | | | | | | | |
and appointed before making a sale.
| | | | |
Which of the following is a way to prevent CTMs? - CORRECT
| | | | | | | | | | | |
ANSWER✔✔-All of these: | |
Use only HealthSpring Provider Look up tool & resources to verify
| | | | | | | | | | |
doctors.
Never assign a Nurse Practitioner as the PCP.
| | | | | | |
Discuss PCP selection or switching with customer and obtain their
| | | | | | | | | |
consent for any changes. | | |
Lucas, a licensed agent is preparing to sell HealthSpring Medicare Plans.
| | | | | | | | | | |
Which of the following does he still need to do in order to complete all
| | | | | | | | | | | | | | |
requirements to sell HealthSpring Medicare plans? - CORRECT| | | | | | | |
ANSWER✔✔-Both B & C: | | |
Complete all HealthSpring training certification courses and attestations.
| | | | | | |
Complete Medicare Basics training - AHIP or equivalent.
| | | | | | |
When verifying if a doctor is in the HealthSpring network which of the
| | | | | | | | | | | | |
following is correct? - CORRECT ANSWER✔✔-You can verify doctors and
| | | | | | | | | |
other providers using the Provider Lookup Tool, you may also download
| | | | | | | | | | |
the weekly provider spreadsheets if available.
| | | | |
