Kroenke & Randall J. Boyle – Chapters 1–12 | Complete
Answers & Solutions | 2026–2027
This document contains:
✓ Using MIS 12th Edition Solution Manual
✓ Using MIS 12th Edition Answers
✓ Using MIS Chapter 1–12 Solutions
✓ MIS Questions and Answers
✓ 2026–2027 MIS Study Guide
✓ Using MIS Solutions Manual
1
,SOLUTION MANUAL FOR m m
Using MIS, 12th edition By David M. Kroenke, Randall J.
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Boyle|Chapter 1-12
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1. The Importance of MIS
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LEARNING OBJECTIVES m
Q1-1 Why is Introduction to MIS the most important class in the business school?
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Q1-2
m How MIS will affect you?
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Q1-3 What is MIS? m m
Q1-4 How can you use the five-component model?
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Q1-5
m What is information? m m
Q1-6 What are necessary data characteristics?
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Q1-7
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CHAPTER OUTLINE m
Q1-1 Why is Introduction to MIS the most important class in the business school?
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• The Digital Revolution
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• Evolving capabilities m
• Moore’s Law m
• Metcalfe’s Law m
• Other forces pushing digital change
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• This is the most important class in the school of business
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Q1-2
m How will MIS affect you?
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• How can you attain job security?
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• How can Intro to MIS help you learn nonroutine skills?
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o Abstract Reasoning m
o Systems Thinking m
o Collaboration
o Ability to Experiment m m
o Jobs
• What is the bottom line? m m m m
Q1-3 What is MIS?
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• Components of an information system m m m m
• Management and use of information systems m m m m m
• Achieving strategies m
Q1-4 How can you use the five-component model?
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• The most important component—You
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• All components must work
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• High-tech versus low-tech information systems m m m m
• Understanding the scope of new information systems m m m m m m
• Components ordered by difficulty and disruption m m m m m
Q1-5
m What is information? m m
• Definitions vary m
• Where is information? m m
Q1-6 What are necessary data characteristics?m m m m
• Accurate
• Timely
• Relevant
• Just barely sufficient m m
• Worth its cost m m
Q1-7
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SECURITY GUIDE m
Passwords and Password Etiquette m m m
1. Here is a line from Shakespeare’s Macbeth: —Tomorrow and tomorrow and
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tomorrow, creeps in its petty pace.‖ Explain how to use these lines to create a password.
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How could you add numbers and special characters to the password in a way that you
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will be able to remember?
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There are several correct ways to create a password from this line. One way might be to
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take the first letters from each word. The password would then be —tatatciipp.‖ You could
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then capitalize a couple of the letters and add in a special character or numbers. The
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resulting password could be —T&2morrow&tciiPP.‖ This would be a very secure
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password.
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2. List two different phrases that you can use to create a strong password. Show the
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password created by each.
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There will be many correct answers to this question. Using a passphrase to create a
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password is done by using the first letters in the phrase, then changing some of the
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letters by substituting in special characters, numbers, or changes of case. For example,
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the phrase, —I never count my chickens before the eggs have hatched!‖ could create the
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password —iNcmCHKNSb4t3ggsHH!‖ This would be a great password.
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3. One of the problems of life in the cyberworld is that we all are required to have multiple
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passwords—one for work or school, one for bank accounts, another for eBay or other
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auction sites, and so forth. Of course, it is better to use different passwords for each. But
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in that case, you have to remember three or four different passwords. Think of different
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phrases you can use to create a memorable, strong password for each of these different
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accounts. Relate the phrase to the purpose of the account. Show the passwords for each.
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There will be many correct answers to this question. For example, a passphrase for a
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university account may look something like, —I will graduate from state university
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before 2020 or bust!‖ This could yield a password that would look like
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—IwgfSUb42020ORB!‖
4. Explain proper behavior when you are using your computer and you need to enter, for
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some valid reason, another person’s password.
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In this case, say to the other person, —We need your password,‖ and then get out of your
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chair, offer your keyboard to the other person, and look away while she enters the
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password. Among professionals working in organizations that take security seriously,
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this little —do-si-do‖ move—one person getting out of the way so another person can
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enter her password—is common and accepted.
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5. Explain proper behavior when someone else is using her computer and that person
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needs to enter, for some valid reason, your password.
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If someone asks for your password, do not give it out. Instead, get up, go over to that
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person’s machine, and enter your own password yourself. Stay present while your
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password is in use, and ensure that your account is logged out at the end of the activity.
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No one should mind or be offended in any way when you do this. It is the mark of a
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professional.
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SO WHAT?
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IOTrends
1. People often use the terms Web and Internet interchangeably, but they are not the same.
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Do your best to define each and identify exactly how they are different. Student
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answers will vary but a good explanation can be found at the website
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https://www.geeksforgeeks.org/whats-difference-internet-
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web/#:~:text=The%20Internet%20is%20a%20global,on%20top%20of%20that%20in
frastructure. It states: —The Internet is a global network of networks while the Web,
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also referred formally as World Wide Web (www) is collection of information which is
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accessed via the Internet. Another way to look at this difference is; the Internet is
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infrastructure while the Web is service on top of that infrastructure.‖
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2. The article talks about Web 1.0 and Web 2.0. You may be wondering if Web 2.0 is the end
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of the line. What do you think—will there be a Web 3.0, and if so, what would it entail?
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Student responses will vary, but should cover some ideas and concepts that are not
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already part of Web 1.0 or Web 2.0 specifically.
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3. While IoT is clearly having an impact on businesses (e.g., tracking manufacturing
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using sensors in production lines) and cities (e.g., tracking traffic flows, lighting,
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public transportation), how has IoT impacted your life? Do you have any IoT
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devices in your apartment or home? If not, which IoT devices would you be
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interested in owning?
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Copyright © 2022 Pearson Education, Inc. m m m m m