WGU C207 Data Driven Decision Making
Module 4
________ is a continuous improvement concept wherein many small increments add up over
the years to create extensive breakthroughs.
A. Pull
b. Flow
c. Jidoka
d. Kaizen - ANS-d. Kaizen
A collaborative dating with providers often effects in ________.
A. Increased prices
b. Decreased charges
c. Accelerated bias
d. Strong leadership - ANS-b. Decreased expenses
A flowchart is a graphic illustration of the stairs that make up a procedure. T/F - ANS-T
A neighborhood restaurant is attempting to reduce the time from taking a patron's order to
transport of the order. Which satisfactory tool must the eating place use to observe their order
manner?
A PDCA version
b Histogram
c Check sheet
d Flow Chart - ANS-d Flow Chart
A maker of laptop chips develops a new education software to assure that great requirements
are met. Which of the subsequent activities is the schooling program an example of?
A Quality Control pastime
,b Lean Operations hobby
c Quality warranty pastime
d Just-in-time interest - ANS-c Quality guarantee pastime
A Pareto chart is a kind of ________.
A bar chart
b run chart
c flowchart
d test sheet - ANS-a bar chart
A bar chart is a sort of histogram that teams use to assist prioritize the reasons of great issues.
A Pareto chart prioritizes classes with the most vital category at the chart's ________.
A. Top
b. Bottom
c. Left facet
d. Proper aspect - ANS-c. Left facet
A current poll of 519 adults who flew in the past year found they ranked the following as their no
1 criticism: cramped seats (45), price (sixteen), worry of flying (fifty seven), security features
(119), bad provider (12), connecting flight troubles (eight), overcrowded planes (forty two), past
due planes (fifty seven), food (7), and other (fifty one). Which approach could be used display a
rating of the complaints?
A Scatter diagram
b Pareto chart
c Cause-and-impact diagram
d Control chart - ANS-b Pareto chart
A run chart is a simple way to illustrate overall performance measures over a time period. T/F -
ANS-T
A SIPOC diagram facilitates you control exceptional wherein of the subsequent ways?
A It facilitates you recognize how manner elements match collectively.
B It guarantees you consciousness on the inner work you and your crew do.
C It ensures that "what gets measured receives done."
d It emphasizes how stakeholders perceive quality. - ANS-a It facilitates you recognize how
process elements healthy collectively.
, A SIPOC diagram ensures that you take a extensive view of labor in place of focusing handiest
on inner work. It also considers the great of the work and materials that suppliers offer. Finally, a
SIPOC looks at how the outputs of the method are perceived and used by clients.
Affinity diagram - ANS-A tool that facilitates teams sort verbal records or ideas into classes for
further investigation or assessment.
After amassing facts and performing statistical evaluation in a company's meeting department, a
first-class crew recommends processing changes to reduce defects. The crew proposes a pilot
program to evaluate the effectiveness in their pointers. Which step of the Plan-Do-Check-Act
version does the pilot program represent?
A Plan
b Do
d Check
c Act - ANS-b Do
Attribute statistics - ANS-Data that shows whether a result meets a requirement or now not
(sure/no, pass/fail).
Cause-and-impact Diagram - ANS-A diagram that shows the underlying causes of a problem or
event; additionally known as a fishbone diagram.
Check sheet - ANS-A dependent shape or table that we could practitioners collect and
document records in a easy layout; by means of placing marks on a desk or image, crew
members can track and record information about the variety, time, and area of occasions or
issues.
Chester is displaying his group the way to uncover and attach the defects that their procedure
has produced. What is he supporting his crew do?
A pleasant manage
b SWOT evaluation
c high-quality postmortem evaluation
d first-rate assurance - ANS-a first-rate control
Common motive version - ANS-Variation that happens as a herbal a part of a procedure.
Control chart - ANS-A changed run chart that still presents top and/or decrease limits that a
process need to not exceed.
Module 4
________ is a continuous improvement concept wherein many small increments add up over
the years to create extensive breakthroughs.
A. Pull
b. Flow
c. Jidoka
d. Kaizen - ANS-d. Kaizen
A collaborative dating with providers often effects in ________.
A. Increased prices
b. Decreased charges
c. Accelerated bias
d. Strong leadership - ANS-b. Decreased expenses
A flowchart is a graphic illustration of the stairs that make up a procedure. T/F - ANS-T
A neighborhood restaurant is attempting to reduce the time from taking a patron's order to
transport of the order. Which satisfactory tool must the eating place use to observe their order
manner?
A PDCA version
b Histogram
c Check sheet
d Flow Chart - ANS-d Flow Chart
A maker of laptop chips develops a new education software to assure that great requirements
are met. Which of the subsequent activities is the schooling program an example of?
A Quality Control pastime
,b Lean Operations hobby
c Quality warranty pastime
d Just-in-time interest - ANS-c Quality guarantee pastime
A Pareto chart is a kind of ________.
A bar chart
b run chart
c flowchart
d test sheet - ANS-a bar chart
A bar chart is a sort of histogram that teams use to assist prioritize the reasons of great issues.
A Pareto chart prioritizes classes with the most vital category at the chart's ________.
A. Top
b. Bottom
c. Left facet
d. Proper aspect - ANS-c. Left facet
A current poll of 519 adults who flew in the past year found they ranked the following as their no
1 criticism: cramped seats (45), price (sixteen), worry of flying (fifty seven), security features
(119), bad provider (12), connecting flight troubles (eight), overcrowded planes (forty two), past
due planes (fifty seven), food (7), and other (fifty one). Which approach could be used display a
rating of the complaints?
A Scatter diagram
b Pareto chart
c Cause-and-impact diagram
d Control chart - ANS-b Pareto chart
A run chart is a simple way to illustrate overall performance measures over a time period. T/F -
ANS-T
A SIPOC diagram facilitates you control exceptional wherein of the subsequent ways?
A It facilitates you recognize how manner elements match collectively.
B It guarantees you consciousness on the inner work you and your crew do.
C It ensures that "what gets measured receives done."
d It emphasizes how stakeholders perceive quality. - ANS-a It facilitates you recognize how
process elements healthy collectively.
, A SIPOC diagram ensures that you take a extensive view of labor in place of focusing handiest
on inner work. It also considers the great of the work and materials that suppliers offer. Finally, a
SIPOC looks at how the outputs of the method are perceived and used by clients.
Affinity diagram - ANS-A tool that facilitates teams sort verbal records or ideas into classes for
further investigation or assessment.
After amassing facts and performing statistical evaluation in a company's meeting department, a
first-class crew recommends processing changes to reduce defects. The crew proposes a pilot
program to evaluate the effectiveness in their pointers. Which step of the Plan-Do-Check-Act
version does the pilot program represent?
A Plan
b Do
d Check
c Act - ANS-b Do
Attribute statistics - ANS-Data that shows whether a result meets a requirement or now not
(sure/no, pass/fail).
Cause-and-impact Diagram - ANS-A diagram that shows the underlying causes of a problem or
event; additionally known as a fishbone diagram.
Check sheet - ANS-A dependent shape or table that we could practitioners collect and
document records in a easy layout; by means of placing marks on a desk or image, crew
members can track and record information about the variety, time, and area of occasions or
issues.
Chester is displaying his group the way to uncover and attach the defects that their procedure
has produced. What is he supporting his crew do?
A pleasant manage
b SWOT evaluation
c high-quality postmortem evaluation
d first-rate assurance - ANS-a first-rate control
Common motive version - ANS-Variation that happens as a herbal a part of a procedure.
Control chart - ANS-A changed run chart that still presents top and/or decrease limits that a
process need to not exceed.
