TEST BANK
Automotive Chassis Systems
James Halderman
8th Edition
Chapters 1-37 (Questions with Verified Answers)
,Table of Contents
1. Service Information, Work Orders, and Vehicle Identification
2. Tools and Safety
3. Environmental and Hazardous Materials
4. Braking System Components and Performance Standards
5. Braking Principles and Friction Materials
6. Brake Hydraulic Systems
7. Hydraulic Valves and Switches
8. Brake Fluid and Lines
9. Brake Bleeding Methods and Procedures
10.Wheel Bearings and Service
11.Drum Brakes
12.Drum Brake Diagnosis and Service
13.Disc Brakes
14.Disc Brake Diagnosis and Service
15.Parking Brake Operation, Diagnosis, and Service
16.Machining Brake Drums and Rotors
17.Power Brake Unit Operation, Diagnosis, and Service
18.ABS Components and Operation
19.ABS Diagnosis and Service
20.Electronic Stability Control Systems
21.Regenerative Braking Systems
22.Tires and Wheels
23.Tire-Pressure Monitoring Systems
24.Tire and Wheel Service
25.Suspension System Components and Operation
26.Front Suspension and Service
27.Rear Suspension and Service
28.Electronic Suspension Systems
29.Steering Columns and Gears
30.Steering Linkage and Service
31.Hydraulic Power Steering Systems
32.Electric Power Steering Systems
33.Driveshafts and CV Joints
34.Driveshaft and CV Joint Service
35.Wheel Alignment Principles
36.Alignment Diagnosis and Service
37.Vibration and Noise Diagnosis and Correction
,Chapter 1 Service Information, Work Orders, and Vehicle Identification
1) What type of information is commonly included in the owner's manual that would be a benefit
to the service technician?
A) Maintenance reminder light reset procedures
B) Tire pressure monitoring system reset procedures
C) Maintenance items specifications
D) All of the above
Answer: D
Diff: 1 Page Ref: 1
Chapter Quiz: Yes
Objective: 1-1 Discuss the importance of vehicle owner's manuals, service records, and service
information.
2017 ASE MAST: A0.C.01 Identify information needed and the service requested on a repair
order.
2) Two technicians are discussing the need for the history of the vehicle. Technician A says that
an accident could cause faults due to hidden damage. Technician B says that some faults could
be related to a previous repair. Which technician is correct?
A) Technician A only
B) Technician B only
C) Both technicians A and B
D) Neither technician A nor B
Answer: C
Diff: 2 Page Ref: 3
Chapter Quiz: Yes
Objective: 1-5 Explain why service records are important.
2017 ASE MAST: A0.C.04 Review vehicle service history.
3) A campaign (recall) is mailed to the owner of a vehicle from the .
A) vehicle manufacturer
B) local dealer
C) federal government
D) state or local government
Answer: A
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Objective: 1-3 Describe vehicle recalls and campaigns.
2017 ASE MAST: A1.A.02 Research vehicle service information including fluid type, internal
engine operation, vehicle service history, service precautions, and technical service bulletins.
, 4) Technical service bulletins (TSBs) are issued by the .
A) vehicle manufacturer
B) local dealer
C) federal government
D) state or local government
Answer: A
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Objective: 1-2 Explain the different types of service information.
2017 ASE MAST: A1.A.02 Research vehicle service information including fluid type, internal
engine operation, vehicle service history, service precautions, and technical service bulletins.
5) Four tenths of an hour is how many minutes?
A) 14
B) 24
C) 34
D) 44
Answer: B
Diff: 1 Page Ref: 4
Chapter Quiz: Yes
Objective: 1-4 Discuss the importance of the work order.
2017 ASE MAST: A0.C.01 Identify information needed and the service requested on a repair
order.
6) What should the service technician document on the work order?
A) The results of any inspections and tests
B) What was replaced or serviced
C) The dimensions of the related component and comparison to factory specifications
D) Any of the above
Answer: D
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Objective: 1-4 Discuss the importance of the work order.
2017 ASE MAST: A0.C.05 Complete work order to include customer information, vehicle
identifying information, customer concern, related service history, cause, and correction.
7) The labor rate for each operation is included on the work order and is added by the .
A) service technician
B) service advisor
C) shop owner or designated warranty person
D) Any of the above
Answer: C
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Objective: 1-4 Discuss the importance of the work order.
2017 ASE MAST: A0.C.05 Complete work order to include customer information, vehicle
identifying information, customer concern, related service history, cause, and correction.
Automotive Chassis Systems
James Halderman
8th Edition
Chapters 1-37 (Questions with Verified Answers)
,Table of Contents
1. Service Information, Work Orders, and Vehicle Identification
2. Tools and Safety
3. Environmental and Hazardous Materials
4. Braking System Components and Performance Standards
5. Braking Principles and Friction Materials
6. Brake Hydraulic Systems
7. Hydraulic Valves and Switches
8. Brake Fluid and Lines
9. Brake Bleeding Methods and Procedures
10.Wheel Bearings and Service
11.Drum Brakes
12.Drum Brake Diagnosis and Service
13.Disc Brakes
14.Disc Brake Diagnosis and Service
15.Parking Brake Operation, Diagnosis, and Service
16.Machining Brake Drums and Rotors
17.Power Brake Unit Operation, Diagnosis, and Service
18.ABS Components and Operation
19.ABS Diagnosis and Service
20.Electronic Stability Control Systems
21.Regenerative Braking Systems
22.Tires and Wheels
23.Tire-Pressure Monitoring Systems
24.Tire and Wheel Service
25.Suspension System Components and Operation
26.Front Suspension and Service
27.Rear Suspension and Service
28.Electronic Suspension Systems
29.Steering Columns and Gears
30.Steering Linkage and Service
31.Hydraulic Power Steering Systems
32.Electric Power Steering Systems
33.Driveshafts and CV Joints
34.Driveshaft and CV Joint Service
35.Wheel Alignment Principles
36.Alignment Diagnosis and Service
37.Vibration and Noise Diagnosis and Correction
,Chapter 1 Service Information, Work Orders, and Vehicle Identification
1) What type of information is commonly included in the owner's manual that would be a benefit
to the service technician?
A) Maintenance reminder light reset procedures
B) Tire pressure monitoring system reset procedures
C) Maintenance items specifications
D) All of the above
Answer: D
Diff: 1 Page Ref: 1
Chapter Quiz: Yes
Objective: 1-1 Discuss the importance of vehicle owner's manuals, service records, and service
information.
2017 ASE MAST: A0.C.01 Identify information needed and the service requested on a repair
order.
2) Two technicians are discussing the need for the history of the vehicle. Technician A says that
an accident could cause faults due to hidden damage. Technician B says that some faults could
be related to a previous repair. Which technician is correct?
A) Technician A only
B) Technician B only
C) Both technicians A and B
D) Neither technician A nor B
Answer: C
Diff: 2 Page Ref: 3
Chapter Quiz: Yes
Objective: 1-5 Explain why service records are important.
2017 ASE MAST: A0.C.04 Review vehicle service history.
3) A campaign (recall) is mailed to the owner of a vehicle from the .
A) vehicle manufacturer
B) local dealer
C) federal government
D) state or local government
Answer: A
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Objective: 1-3 Describe vehicle recalls and campaigns.
2017 ASE MAST: A1.A.02 Research vehicle service information including fluid type, internal
engine operation, vehicle service history, service precautions, and technical service bulletins.
, 4) Technical service bulletins (TSBs) are issued by the .
A) vehicle manufacturer
B) local dealer
C) federal government
D) state or local government
Answer: A
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Objective: 1-2 Explain the different types of service information.
2017 ASE MAST: A1.A.02 Research vehicle service information including fluid type, internal
engine operation, vehicle service history, service precautions, and technical service bulletins.
5) Four tenths of an hour is how many minutes?
A) 14
B) 24
C) 34
D) 44
Answer: B
Diff: 1 Page Ref: 4
Chapter Quiz: Yes
Objective: 1-4 Discuss the importance of the work order.
2017 ASE MAST: A0.C.01 Identify information needed and the service requested on a repair
order.
6) What should the service technician document on the work order?
A) The results of any inspections and tests
B) What was replaced or serviced
C) The dimensions of the related component and comparison to factory specifications
D) Any of the above
Answer: D
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Objective: 1-4 Discuss the importance of the work order.
2017 ASE MAST: A0.C.05 Complete work order to include customer information, vehicle
identifying information, customer concern, related service history, cause, and correction.
7) The labor rate for each operation is included on the work order and is added by the .
A) service technician
B) service advisor
C) shop owner or designated warranty person
D) Any of the above
Answer: C
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Objective: 1-4 Discuss the importance of the work order.
2017 ASE MAST: A0.C.05 Complete work order to include customer information, vehicle
identifying information, customer concern, related service history, cause, and correction.
