HOSPITALITY REVENUE MANAGEMENT FINAL EXAM |
FROM QUESTION TO PERFECTION| STUDY WITH
CONFIDENCE!
Course Code:
Course Title:
Programme:
Academic Year: 2026/2027.
Duration: 2 Hours.
Total Marks: 70%.
Candidate Instructions:
1) Write your Registration Number on every answer booklet used.
2) Answer ALL questions in Section A and ANY TWO (2) questions in Section B.
3) Read each question carefully before answering.
4) Begin each question on a new page.
5) The marks for each question are indicated in brackets.
6) This paper consists of several printed pages, including this page.
7) Ensure your copy is complete before the examination begins.
8) Unauthorized materials and communication with other candidates are not permitted.
Turn Over.
APPHIA – Crafted with Care and Precision for Academic Excellence.
1
, Most of the entities below are classified as "Chains". Which one is a "Parent Company"
consisting of multiple chains? Answer: Accor Hotels
Which is a true statement about Parent Companies? Answer: Parent Companies and the related
chains have changed over time
What are the three different operation types? Answer: Chain Management, Franchise,
Independent
Which is a true statement about Management Companies? Answer: Management companies
have contracts where they receive payment for their services and/or some portion of profits
Which is a true statement regarding geographic categorization? Answer: STR uses the UNWTO
definitions when it comes to recognizing countries
Which two geographic categories are the most important for a hotel GM? Answer: Market and
Submarket
Markets and Submarkets are created based on what two determining factors? Answer: Number
of hotels and participation
Which is a true statement regarding Submarkets Answer: A submarket may represent a small
city in a rural market
How many Scale categories are there compared to Class categories? Answer: 7 Scale categories
and 6 Class categories
Which one of the following is an accurate statement regarding Scale and Class groups and a
single chain? Answer: A Ritz Carlton hotel will always be in the same Scale and Class groups
in every country throughout the world
The four key considerations when creating a Competitive Set are? Answer: Participation,
Proximity, Pricing and Product
The definitions for Supply, Demand and Revenue used by STR and others in the lodging
industry are taken from what source? Answer: Uniform System of Accounts for the Lodging
Industry
Which is true regarding the type of performance data (Supply, Demand, Revenue) that STR
receives? Answer: Daily and monthly only
You receive your monthly STAR and find that it includes weekday and weekend performance,
what days are included in "weekday" in most parts of the world? Answer: Sunday thru
Thursday
In which of the following situations will occupancy increase? Answer: Supply decreases 10%
and demand decreases 5%
APPHIA – Crafted with Care and Precision for Academic Excellence.
2
FROM QUESTION TO PERFECTION| STUDY WITH
CONFIDENCE!
Course Code:
Course Title:
Programme:
Academic Year: 2026/2027.
Duration: 2 Hours.
Total Marks: 70%.
Candidate Instructions:
1) Write your Registration Number on every answer booklet used.
2) Answer ALL questions in Section A and ANY TWO (2) questions in Section B.
3) Read each question carefully before answering.
4) Begin each question on a new page.
5) The marks for each question are indicated in brackets.
6) This paper consists of several printed pages, including this page.
7) Ensure your copy is complete before the examination begins.
8) Unauthorized materials and communication with other candidates are not permitted.
Turn Over.
APPHIA – Crafted with Care and Precision for Academic Excellence.
1
, Most of the entities below are classified as "Chains". Which one is a "Parent Company"
consisting of multiple chains? Answer: Accor Hotels
Which is a true statement about Parent Companies? Answer: Parent Companies and the related
chains have changed over time
What are the three different operation types? Answer: Chain Management, Franchise,
Independent
Which is a true statement about Management Companies? Answer: Management companies
have contracts where they receive payment for their services and/or some portion of profits
Which is a true statement regarding geographic categorization? Answer: STR uses the UNWTO
definitions when it comes to recognizing countries
Which two geographic categories are the most important for a hotel GM? Answer: Market and
Submarket
Markets and Submarkets are created based on what two determining factors? Answer: Number
of hotels and participation
Which is a true statement regarding Submarkets Answer: A submarket may represent a small
city in a rural market
How many Scale categories are there compared to Class categories? Answer: 7 Scale categories
and 6 Class categories
Which one of the following is an accurate statement regarding Scale and Class groups and a
single chain? Answer: A Ritz Carlton hotel will always be in the same Scale and Class groups
in every country throughout the world
The four key considerations when creating a Competitive Set are? Answer: Participation,
Proximity, Pricing and Product
The definitions for Supply, Demand and Revenue used by STR and others in the lodging
industry are taken from what source? Answer: Uniform System of Accounts for the Lodging
Industry
Which is true regarding the type of performance data (Supply, Demand, Revenue) that STR
receives? Answer: Daily and monthly only
You receive your monthly STAR and find that it includes weekday and weekend performance,
what days are included in "weekday" in most parts of the world? Answer: Sunday thru
Thursday
In which of the following situations will occupancy increase? Answer: Supply decreases 10%
and demand decreases 5%
APPHIA – Crafted with Care and Precision for Academic Excellence.
2
