CITP EXAM 2 PROFESSIONAL IT
KNOWLEDGE HANDBOOK 2026 SYSTEMS
ARCHITECTURE AND SECURITY PRINCIPLES
◉ What is encoding, with regards to memory?
Answer: Enters the brain through the senses and emotions
◉ What happens during retrieval memory?
Answer: information is recalled, and the more retrieval cue has in
common with the memory element, the more effective it is
◉ What is the process of the cognitive interview?
Answer: Build and Maintain Rapport
Use a preamble to prepare for guided memory retrieval
Guide through multiple retrievals
Ask the Interviewee specific, close ended, follow-up questions
◉ What are the basic needs of the victim or witness that should be
addressed during an interview?
Answer: safety, fear, embarrassment, and shock
,◉ How can you prepare the interviewee for guided memory
retrieval?
Answer: Tell them they are the most important person
Tell them your expectations
Model the level of recall details you expect
◉ Memory retrieval techniques used to get specific information
from a victim on: Physical Apperance
Answer: Who did the person remind you of?
◉ Memory retrieval techniques used to get specific information
from a victim on: Speech
Answer: How do you describe the accent?
What was the tone/ quality of the voice?
◉ Memory retrieval techniques used to get specific information
from a victim on: Names
Answer: go through the alphabet
how many syllables
what was the cadence
, ◉ Memory retrieval techniques used to get specific information
from a victim on: Numbers
Answer: How many numbers did you see? Before and After
What letters did you see? Before and After
◉ Memory retrieval techniques used to get specific information
from a victim on: Reactions
Answer: How did others react?
◉ What are the suggestions for improving the effectiveness of the
cognitive interview?
Answer: Eliminate interruptions
Wait through Pauses
Slow down the interview process
Ask follow-up questions compatible with the image or mental
picture provided by your victim
Draw a picture
Consider taking breaks during long interviews
Ask appropriate follow-up questions
◉ What is a person who assist LE efforts by providing information
concerning criminal or unlawful activity that otherwise may not be
provided, usually in return for monetary compensation or some
other form of consideration?
KNOWLEDGE HANDBOOK 2026 SYSTEMS
ARCHITECTURE AND SECURITY PRINCIPLES
◉ What is encoding, with regards to memory?
Answer: Enters the brain through the senses and emotions
◉ What happens during retrieval memory?
Answer: information is recalled, and the more retrieval cue has in
common with the memory element, the more effective it is
◉ What is the process of the cognitive interview?
Answer: Build and Maintain Rapport
Use a preamble to prepare for guided memory retrieval
Guide through multiple retrievals
Ask the Interviewee specific, close ended, follow-up questions
◉ What are the basic needs of the victim or witness that should be
addressed during an interview?
Answer: safety, fear, embarrassment, and shock
,◉ How can you prepare the interviewee for guided memory
retrieval?
Answer: Tell them they are the most important person
Tell them your expectations
Model the level of recall details you expect
◉ Memory retrieval techniques used to get specific information
from a victim on: Physical Apperance
Answer: Who did the person remind you of?
◉ Memory retrieval techniques used to get specific information
from a victim on: Speech
Answer: How do you describe the accent?
What was the tone/ quality of the voice?
◉ Memory retrieval techniques used to get specific information
from a victim on: Names
Answer: go through the alphabet
how many syllables
what was the cadence
, ◉ Memory retrieval techniques used to get specific information
from a victim on: Numbers
Answer: How many numbers did you see? Before and After
What letters did you see? Before and After
◉ Memory retrieval techniques used to get specific information
from a victim on: Reactions
Answer: How did others react?
◉ What are the suggestions for improving the effectiveness of the
cognitive interview?
Answer: Eliminate interruptions
Wait through Pauses
Slow down the interview process
Ask follow-up questions compatible with the image or mental
picture provided by your victim
Draw a picture
Consider taking breaks during long interviews
Ask appropriate follow-up questions
◉ What is a person who assist LE efforts by providing information
concerning criminal or unlawful activity that otherwise may not be
provided, usually in return for monetary compensation or some
other form of consideration?
