CDV DA Fundamentals — Day 2
Exam
Questions and Answers
,Q1. What is the first thing you should do immediately after being
involved in a vehicle incident, regardless of how minor it seems?
A. Take photos for insurance
B. Secure your own safety and check for injuries
C. Call your dispatcher
D. Move the vehicle out of traffic
Answer: B. Secure your own safety and check for injuries
Rationale: Personal and public safety always comes first. Only after
confirming everyone is safe should you move on to documentation,
notifications, or moving the vehicle.
Q2. True or False: You only need to report an incident to your DSP if
there is major visible damage.
Answer: False
Rationale: All incidents, no matter how minor, must be reported. Small dents
or scrapes can indicate larger mechanical or liability issues, and timely
reporting protects you and the company.
Q3. What should you do first if you see lightning while making a
delivery?
A. Finish the delivery quickly, then take shelter
B. Stand under a tree until it passes
C. Stay inside the vehicle and avoid touching conductive objects
D. Continue the route as normal
Answer: C. Stay inside the vehicle and avoid touching conductive
objects
Rationale: A vehicle provides reasonable protection from lightning as long as
you avoid touching metal or conductive surfaces. Standing under a tree or
continuing deliveries outdoors increases the risk of being struck.
, Q4. True or False: You should always check the customer's delivery
notes in the app before attempting a delivery.
Answer: True
Rationale: Customer notes may contain critical information such as gate
codes, pet warnings, or preferred drop-off locations, so checking them first
helps ensure a safe and successful delivery.
Q5. A dog is visible in the yard and you cannot safely reach the
customer's door. What should you do?
A. Toss the package over the fence
B. Use the undeliverable code and select unsafe due to dog
C. Wait ten minutes for the dog to leave
D. Enter anyway since dogs are usually friendly
Answer: B. Use the undeliverable code and select unsafe due to dog
Rationale: Driver safety takes priority over completing a delivery. The correct
process is to mark the stop undeliverable with the specific 'unsafe due to dog'
reason code rather than risk an injury.
Q6. What does the Netradyne Driveri (or similar in-vehicle) device
primarily evaluate?
A. Package scan accuracy
B. Fuel efficiency
C. Driver behaviors such as following distance and hard braking
D. Weather conditions on the route
Answer: C. Driver behaviors such as following distance and hard
braking
Rationale: In-cab safety cameras are designed to monitor driving behaviors
like speeding, distraction, following distance, and hard braking or
acceleration to help coach safer driving habits.
Exam
Questions and Answers
,Q1. What is the first thing you should do immediately after being
involved in a vehicle incident, regardless of how minor it seems?
A. Take photos for insurance
B. Secure your own safety and check for injuries
C. Call your dispatcher
D. Move the vehicle out of traffic
Answer: B. Secure your own safety and check for injuries
Rationale: Personal and public safety always comes first. Only after
confirming everyone is safe should you move on to documentation,
notifications, or moving the vehicle.
Q2. True or False: You only need to report an incident to your DSP if
there is major visible damage.
Answer: False
Rationale: All incidents, no matter how minor, must be reported. Small dents
or scrapes can indicate larger mechanical or liability issues, and timely
reporting protects you and the company.
Q3. What should you do first if you see lightning while making a
delivery?
A. Finish the delivery quickly, then take shelter
B. Stand under a tree until it passes
C. Stay inside the vehicle and avoid touching conductive objects
D. Continue the route as normal
Answer: C. Stay inside the vehicle and avoid touching conductive
objects
Rationale: A vehicle provides reasonable protection from lightning as long as
you avoid touching metal or conductive surfaces. Standing under a tree or
continuing deliveries outdoors increases the risk of being struck.
, Q4. True or False: You should always check the customer's delivery
notes in the app before attempting a delivery.
Answer: True
Rationale: Customer notes may contain critical information such as gate
codes, pet warnings, or preferred drop-off locations, so checking them first
helps ensure a safe and successful delivery.
Q5. A dog is visible in the yard and you cannot safely reach the
customer's door. What should you do?
A. Toss the package over the fence
B. Use the undeliverable code and select unsafe due to dog
C. Wait ten minutes for the dog to leave
D. Enter anyway since dogs are usually friendly
Answer: B. Use the undeliverable code and select unsafe due to dog
Rationale: Driver safety takes priority over completing a delivery. The correct
process is to mark the stop undeliverable with the specific 'unsafe due to dog'
reason code rather than risk an injury.
Q6. What does the Netradyne Driveri (or similar in-vehicle) device
primarily evaluate?
A. Package scan accuracy
B. Fuel efficiency
C. Driver behaviors such as following distance and hard braking
D. Weather conditions on the route
Answer: C. Driver behaviors such as following distance and hard
braking
Rationale: In-cab safety cameras are designed to monitor driving behaviors
like speeding, distraction, following distance, and hard braking or
acceleration to help coach safer driving habits.
