Why study Comm? - Answers Keeps us alive, impacts everything, it is a skill, employers value it
What is Human Communication - Answers -the process of managing messages for the purpose of
creating shared meaning.
-a transaction between at least 2 people
-simultaneously sending and receiving messages
Factors that influence communication - Answers Listening, time, feedback
Intrapersonal comm - Answers within one person
interpersonal - Answers with one another
interviewing - Answers focused on question-answer pattern
small group - Answers 3 or more members influencing one another
public comm - Answers talking to a lot of people
organization comm - Answers between people of certain culture
Elements of effective comm - Answers understanding, pleasure, attitude influence, improved
relationships, action
Humanistic approaches - Answers rhetoric, interpretivists, critical scholars
Rhetoric - Answers basis for public speaking
interpretivists - Answers make sense of the world based on events
Critical scientific approaches - Answers Qualitative, quantitative
Qualitative - Answers rigorous observational rules , work in the field
Quantitative - Answers seeks to uncover patterns in comm behavior via numbers, in the field or lab
The scientific method - Answers ask questions or state problem
formulate hypothesis or research question
think through, refine hypothesis
Perception - Answers interpreting the sensory experience of the world
Process of Perception - Answers 1. select
2.organize
3.interpret
Perceptual filters - Answers Physical/physiological limits (glasses)
Pyschological sets - Answers expectations that shape experiences (gender, age)
Attribution - Answers the process of assigning meaning to others' behavior
Dispositional other - Answers Overuse of personality reasons (dispositions) with others
"joe failed the exam because he was lazy"
Self-serving bias - Answers Overuse of situational attributions with self
"I failed the exam because the exam was ridiculous and unfair
Impressions of self - Answers self concept
-(looking-glass)
-self expansion model
-social comparison
self-esteem
-feedback
selffulfilling prophecy
-can or can not do something
Impressions of Others - Answers First impressions
-primary effect
Physical attractiveness
expressiveness
charisma
Stereotyping - Answers a generalization about a class of people, objects, or events that is widely held
by a given culture
Social Roles - Answers work, student, gender-limited, marital
Verbal Communication - Answers a system of symbols and codes used to construct and covey
meaning
symbol - Answers the word itself, the word means nothing, but culturally we have created a meaning
for the word