CINTAS SSR PRACTICE SOLUTION TEST
2026 COMPLETE QUESTIONS AND
ANSWERS GRADED A+
●● When should discuss accounts receivable with a customer
Answer: 30 days past due
●● How often do you complete Smith Training?
Answer: Quarterly
●● Five keys for Smith Driving?
Answer: Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
●● How many shop towels does a customer get if the invoice says 100
and they return 90?
Answer: 90
●● Which of the following is not components that make up A/R funds?
,Answer: 45 days past due.
●● Minimum expectation for Accounts Receivables?
Answer: Less than 5%
●● How many weeks should you record the chemical usage on a new
dispensing unit
Answer: 4 weeks
●● Highest you can achieve in net billing?
Answer: 100%
●● If a customer turns in 90 out of 100, what should you do?
Answer: Notify the customer you will bill them for 10 missing shop
towels at their l/r rate
●● Which is not a standard delivery frequency?
Answer: Every third week.
●● What is a phoenix mat?
Answer: Cintas standard mats
, ●● What should you do if you notice a customer is using more/less
paper that you leave.
Answer: Discuss with them the usage patterns and offer to change their
invoice accordingly
●● What two items should the ssr always have?
Answer: Pen and paper
●● What is the single most important thing an SSR does each morning
before leaving?
Answer: Verify the load and ensure all product is in the truck
●● Standard term of Cintas agreement?
Answer: 60 months
●● Which is not standard company mat size
Answer: 5x12
●● Which is not component of creating raving fans?
Answer: Customers who are "very satisfied/definitely recommend"
cintas
2026 COMPLETE QUESTIONS AND
ANSWERS GRADED A+
●● When should discuss accounts receivable with a customer
Answer: 30 days past due
●● How often do you complete Smith Training?
Answer: Quarterly
●● Five keys for Smith Driving?
Answer: Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
●● How many shop towels does a customer get if the invoice says 100
and they return 90?
Answer: 90
●● Which of the following is not components that make up A/R funds?
,Answer: 45 days past due.
●● Minimum expectation for Accounts Receivables?
Answer: Less than 5%
●● How many weeks should you record the chemical usage on a new
dispensing unit
Answer: 4 weeks
●● Highest you can achieve in net billing?
Answer: 100%
●● If a customer turns in 90 out of 100, what should you do?
Answer: Notify the customer you will bill them for 10 missing shop
towels at their l/r rate
●● Which is not a standard delivery frequency?
Answer: Every third week.
●● What is a phoenix mat?
Answer: Cintas standard mats
, ●● What should you do if you notice a customer is using more/less
paper that you leave.
Answer: Discuss with them the usage patterns and offer to change their
invoice accordingly
●● What two items should the ssr always have?
Answer: Pen and paper
●● What is the single most important thing an SSR does each morning
before leaving?
Answer: Verify the load and ensure all product is in the truck
●● Standard term of Cintas agreement?
Answer: 60 months
●● Which is not standard company mat size
Answer: 5x12
●● Which is not component of creating raving fans?
Answer: Customers who are "very satisfied/definitely recommend"
cintas
