CINTAS SSR FINAL PAPER 2026
CERTIFICATION EVALUATION QUESTIONS
AND SOLUTIONS GRADED A+
●● What is Cintas' Union Philosophy
Answer: Open Communication mutual respect between partners and
managers
The right to say "Yes" and the FREEDOM to say "No"
●● What is the Principle Objective?
Answer: We will exceed our customers expectations by maximizing the
long term value of Cintas for its shareholders and working partners
●● Explain how the review process works at Cintas.
Answer: Partner receives A review every six months for the first two
years they report to the same supervisor/manager. After two years, the
reviews are annual.
●● What are some of the PPE requirements for SSRs?
Answer: Protective glove, latex glove, chemical glove, safety glasses/
goggles
,●● If you notice an unsafe working condition or something that could
potentially lead to an accident or injury, what should you do?
Answer: Fill out a near miss form and report your findings to your
supervisor
●● What are the 5 keys to Smith Driving
Answer: Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
●● What are the typical uniform customer buying motives?
Answer: Image, ID/Security, Soil Protection, Sanitation, Safety, Quality,
Productivity, Easy to do business with.
●● What does the phrase "competitive urgency" mean?
Answer: Attending to every detail of our business with a sense of
urgency, enthusiasm, professionalism, and thoroughness
●● What is Cintas' open communication process?
Answer: Partners are encouraged to discuss any issues with their
supervisor. If their supervisor is unable to resolve they should seek out
their supervisor's manager, then the HR manager, the location safety and
, improvement committee and then the GM. Should the issue still be
unresolved, they should use the Cintas direct line procedure.
●● Why do companies rent uniforms?
Answer: Rental company can remove soil better
Add or stop with little additional cost
Convenience; pickup and delivery at place of work
Replacements for normal wear and tear
Size changes and replacements at little to no charge.
Cost effective in high turnover situations
Sanitation
Government requirement
Employee benefit
●● Why do companies buy uniforms?
Answer: Many of the same reasons they rent
Light soil and wear conditions
Uniform needs are highly customized
Uniforms aren't available for pick up
Very low employee turnover
●● What are typical FS buying motives?
CERTIFICATION EVALUATION QUESTIONS
AND SOLUTIONS GRADED A+
●● What is Cintas' Union Philosophy
Answer: Open Communication mutual respect between partners and
managers
The right to say "Yes" and the FREEDOM to say "No"
●● What is the Principle Objective?
Answer: We will exceed our customers expectations by maximizing the
long term value of Cintas for its shareholders and working partners
●● Explain how the review process works at Cintas.
Answer: Partner receives A review every six months for the first two
years they report to the same supervisor/manager. After two years, the
reviews are annual.
●● What are some of the PPE requirements for SSRs?
Answer: Protective glove, latex glove, chemical glove, safety glasses/
goggles
,●● If you notice an unsafe working condition or something that could
potentially lead to an accident or injury, what should you do?
Answer: Fill out a near miss form and report your findings to your
supervisor
●● What are the 5 keys to Smith Driving
Answer: Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
●● What are the typical uniform customer buying motives?
Answer: Image, ID/Security, Soil Protection, Sanitation, Safety, Quality,
Productivity, Easy to do business with.
●● What does the phrase "competitive urgency" mean?
Answer: Attending to every detail of our business with a sense of
urgency, enthusiasm, professionalism, and thoroughness
●● What is Cintas' open communication process?
Answer: Partners are encouraged to discuss any issues with their
supervisor. If their supervisor is unable to resolve they should seek out
their supervisor's manager, then the HR manager, the location safety and
, improvement committee and then the GM. Should the issue still be
unresolved, they should use the Cintas direct line procedure.
●● Why do companies rent uniforms?
Answer: Rental company can remove soil better
Add or stop with little additional cost
Convenience; pickup and delivery at place of work
Replacements for normal wear and tear
Size changes and replacements at little to no charge.
Cost effective in high turnover situations
Sanitation
Government requirement
Employee benefit
●● Why do companies buy uniforms?
Answer: Many of the same reasons they rent
Light soil and wear conditions
Uniform needs are highly customized
Uniforms aren't available for pick up
Very low employee turnover
●● What are typical FS buying motives?
