CINTAS SSR CERTIFICATION EVALUATION
QUESTIONS WITH ACCURATE ANSWERS
FULL SOLUTION SET
●● What is Uniform Advantage?
Answer: c. An alternative to paying unplanned lost replacement charges
for damages/destroyed garments. Does not cover lost and unreturned
garments
●● When should you first start discussing AR with a customer?
Answer: d. 30 days
●● Which of the following are NOT typical uniform customer buying
motives?
Answer: d. Casual Fridays
●● How often must you complete Smith Driver Training refresher
training?
Answer: b. Quarterly
●● Which of the following is NOT one of the 5 keys to Smith Driver's
Training?
Answer: d. Detect Problems Early
,●● What makes up the total inventory of the customer's physical
inventory?
Answer: b. Garments in Cintas possession + Garments in the customer's
possession
●● Which of the following are not components that make up Accounts
Receivable funds?
Answer: a. 45 days past due
●● What is the minimum expectation for your Accounts Receivable?
Answer: b. <5%
●● Who is ultimately responsible for the quality of the appearance and
upgrading of the garments?
Answer: b. SSR
●● What is the maximum you can achieve on your net billings?
Answer: b. 100%
●● If a customer only returned 90 out of 100 shop towels they rented,
what should you do?
Answer: b. notify the customer you will bill them for 10 missing shop
towels at their LR rate
, ●● Which of the following is NOT a standard delivery frequency?
Answer: d. every third week
●● What does GRF stand for?
Answer: c. Garment Request Form
●● What is Out of Service Garments?
Answer: b. garments returned to the stockroom for cleaning, grading and
storage until requested from a customer
●● What two items should an SSR always have with them?
Answer: b. notebook and pen
●● What is a good alternative to measuring a customer?
Answer: b. provides size samples to try on
●● What is the standard term of the Cintas Service Agreement?
Answer: c. 60 months
●● Which of the following is NOT a standard company emblem type?
Answer: d. customer embroidery with screen print - the L10X Emblem
QUESTIONS WITH ACCURATE ANSWERS
FULL SOLUTION SET
●● What is Uniform Advantage?
Answer: c. An alternative to paying unplanned lost replacement charges
for damages/destroyed garments. Does not cover lost and unreturned
garments
●● When should you first start discussing AR with a customer?
Answer: d. 30 days
●● Which of the following are NOT typical uniform customer buying
motives?
Answer: d. Casual Fridays
●● How often must you complete Smith Driver Training refresher
training?
Answer: b. Quarterly
●● Which of the following is NOT one of the 5 keys to Smith Driver's
Training?
Answer: d. Detect Problems Early
,●● What makes up the total inventory of the customer's physical
inventory?
Answer: b. Garments in Cintas possession + Garments in the customer's
possession
●● Which of the following are not components that make up Accounts
Receivable funds?
Answer: a. 45 days past due
●● What is the minimum expectation for your Accounts Receivable?
Answer: b. <5%
●● Who is ultimately responsible for the quality of the appearance and
upgrading of the garments?
Answer: b. SSR
●● What is the maximum you can achieve on your net billings?
Answer: b. 100%
●● If a customer only returned 90 out of 100 shop towels they rented,
what should you do?
Answer: b. notify the customer you will bill them for 10 missing shop
towels at their LR rate
, ●● Which of the following is NOT a standard delivery frequency?
Answer: d. every third week
●● What does GRF stand for?
Answer: c. Garment Request Form
●● What is Out of Service Garments?
Answer: b. garments returned to the stockroom for cleaning, grading and
storage until requested from a customer
●● What two items should an SSR always have with them?
Answer: b. notebook and pen
●● What is a good alternative to measuring a customer?
Answer: b. provides size samples to try on
●● What is the standard term of the Cintas Service Agreement?
Answer: c. 60 months
●● Which of the following is NOT a standard company emblem type?
Answer: d. customer embroidery with screen print - the L10X Emblem
