HROB: 2090 - Final Test Questions with
Solved Solutions Updated.
For some organizations, ____________ programs and quality-of-life benefits have become a
strategic retention tool.
a) job redesign
b) stress management
c) work-life balance
d) training - Answer c) work-life balance
The field of organizational behaviour is about _____________.
a) people
b) creating politically correct organizations
c) maximizing company profits
d) understanding people and managing them to work effectively - Answer d) understanding
people and managing them to work effectively
Organizations are ____________.
a) manufacturing companies
b) not-for-profit businesses
c) permanent work teams
d) social inventions for accomplishing common goals through group effort - Answer d) social
inventions for accomplishing common goals through group effort
Why are individuals assembled into organizations?
a) motivation
b) goal accomplishment
c) socializing
d) innovation - Answer b) goal accomplishment
Virtually all organization have _____ as a goal.
a) survival
b) organizational culture
c) capital investment
d) behaviour modification - Answer a) survival
,____________ occurs in all organizations as friendships develop and individuals form informal
alliances to accomplish work.
a) informal grouping
b) mergers
c) organizational structure
d) organizational culture - Answer a) informal grouping
Organizational behaviour refers to the attitudes and behaviours of _________________.
a) private sector companies
b) organizations
c) individuals
d) individuals and groups in organizations - Answer d) individuals and groups in organizations
People who study organizational behaviour are interested in which of the following?
a) how committed people feel toward the goals of the organization
b) how to hire the right people for the job
c) how organizations can survive without teams
d) how much people are paid - Answer a) how committed people feel toward the goals of the
organization
Which discipline refers to programs, practices, and systems to acquire, develop, and retain
employees in organizations?
a) human resource management
b) competitiveness in organization
c) training and development
d) organizational behaviour modification - Answer a) human resource management
___________ the behaviour of others is an essential requirement for everyday life, both inside
and outside of organizations.
a) praising
b) explaining
c) predicting
d) promoting - Answer c) predicting
,Explaining events is more complicated than predicting them because a particular behaviour
could have ___________________.
a) less sense of responsibility
b) no exact cause
c) a need for expert intelligence
d) multiple causes - Answer d) multiple causes
___________ involves translating principles based on the best scientific evidence into
organizational practices.
a) Evidence-based management
b) Team work
c) A highly profitable outcome
d) A scientifically based decision - Answer a) Evidence-based management
The classical viewpoint of management advocated ______________________.
a) flexible systems of management
b) the use of self-directed teams and groups
c) high specialization of labour, intensive coordination, and centralized decision making
d) meeting and exceeding the needs and expectations of workers to ensure morale - Answer c)
high specialization of labour, intensive coordination, and centralized decision making
Frederick Taylor's scientific management approach _________________________.
a) advocated the use of careful research to determine the optimum degree of specialization and
standardization
b) has no relation to the classical viewpoint of management
c) is the best management style for most companies
d) used calculus and algebra in its formulation - Answer a) advocated the use of careful
research to determine the optimum degree of specialization and standardization
Which of the following is not a characteristic of bureaucracy?
a) self-directed work teams and a very flat management structure
b) a strict chain of command in which each member reports to only a single superior
c) the centralization of power at the top of the organization
d) a set of detailed rules, regulations, and procedures ensuring that the job gets done regardless
of who the specific worker is - Answer a) self-directed work teams and a very flat management
structure
, _____________ is a critique of classical management and bureaucracy that advocated
management styles that were more participative and oriented toward employee needs.
a) Scientific management
b) The human relations movement
c) Evidence-based management
d) The classical viewpoint - Answer b) The human relations movement
The human relations movement began with the _____________, which noticed the impact of
psychological and social processes on productivity and work adjustment.
a) directive management approach
b) contingency management approach
c) participative management approach
d) Hawthorne studies - Answer d) Hawthorne studies
The contingency approach to management recognizes that there is __________ best way(s) to
manage.
a) no one
b) five
c) only one
d) two - Answer a) no one
Both managers and organizations influence and are influenced by organizational behaviour, and
the net result can have important consequences for _________.
a) employee satisfaction
b) sales figures
c) customers
d) organizational effectiveness - Answer d) organizational effectiveness
Which of the following is not one of the categories of Mintzberg's managerial roles?
a) interpersonal roles
b) informational roles
c) decisional roles
d) communication roles - Answer d) communication roles
Which of the following is an example of a figurehead role?
a) The manager makes a speech to a trade group, entertains clients, or signs legal documents.
Solved Solutions Updated.
For some organizations, ____________ programs and quality-of-life benefits have become a
strategic retention tool.
a) job redesign
b) stress management
c) work-life balance
d) training - Answer c) work-life balance
The field of organizational behaviour is about _____________.
a) people
b) creating politically correct organizations
c) maximizing company profits
d) understanding people and managing them to work effectively - Answer d) understanding
people and managing them to work effectively
Organizations are ____________.
a) manufacturing companies
b) not-for-profit businesses
c) permanent work teams
d) social inventions for accomplishing common goals through group effort - Answer d) social
inventions for accomplishing common goals through group effort
Why are individuals assembled into organizations?
a) motivation
b) goal accomplishment
c) socializing
d) innovation - Answer b) goal accomplishment
Virtually all organization have _____ as a goal.
a) survival
b) organizational culture
c) capital investment
d) behaviour modification - Answer a) survival
,____________ occurs in all organizations as friendships develop and individuals form informal
alliances to accomplish work.
a) informal grouping
b) mergers
c) organizational structure
d) organizational culture - Answer a) informal grouping
Organizational behaviour refers to the attitudes and behaviours of _________________.
a) private sector companies
b) organizations
c) individuals
d) individuals and groups in organizations - Answer d) individuals and groups in organizations
People who study organizational behaviour are interested in which of the following?
a) how committed people feel toward the goals of the organization
b) how to hire the right people for the job
c) how organizations can survive without teams
d) how much people are paid - Answer a) how committed people feel toward the goals of the
organization
Which discipline refers to programs, practices, and systems to acquire, develop, and retain
employees in organizations?
a) human resource management
b) competitiveness in organization
c) training and development
d) organizational behaviour modification - Answer a) human resource management
___________ the behaviour of others is an essential requirement for everyday life, both inside
and outside of organizations.
a) praising
b) explaining
c) predicting
d) promoting - Answer c) predicting
,Explaining events is more complicated than predicting them because a particular behaviour
could have ___________________.
a) less sense of responsibility
b) no exact cause
c) a need for expert intelligence
d) multiple causes - Answer d) multiple causes
___________ involves translating principles based on the best scientific evidence into
organizational practices.
a) Evidence-based management
b) Team work
c) A highly profitable outcome
d) A scientifically based decision - Answer a) Evidence-based management
The classical viewpoint of management advocated ______________________.
a) flexible systems of management
b) the use of self-directed teams and groups
c) high specialization of labour, intensive coordination, and centralized decision making
d) meeting and exceeding the needs and expectations of workers to ensure morale - Answer c)
high specialization of labour, intensive coordination, and centralized decision making
Frederick Taylor's scientific management approach _________________________.
a) advocated the use of careful research to determine the optimum degree of specialization and
standardization
b) has no relation to the classical viewpoint of management
c) is the best management style for most companies
d) used calculus and algebra in its formulation - Answer a) advocated the use of careful
research to determine the optimum degree of specialization and standardization
Which of the following is not a characteristic of bureaucracy?
a) self-directed work teams and a very flat management structure
b) a strict chain of command in which each member reports to only a single superior
c) the centralization of power at the top of the organization
d) a set of detailed rules, regulations, and procedures ensuring that the job gets done regardless
of who the specific worker is - Answer a) self-directed work teams and a very flat management
structure
, _____________ is a critique of classical management and bureaucracy that advocated
management styles that were more participative and oriented toward employee needs.
a) Scientific management
b) The human relations movement
c) Evidence-based management
d) The classical viewpoint - Answer b) The human relations movement
The human relations movement began with the _____________, which noticed the impact of
psychological and social processes on productivity and work adjustment.
a) directive management approach
b) contingency management approach
c) participative management approach
d) Hawthorne studies - Answer d) Hawthorne studies
The contingency approach to management recognizes that there is __________ best way(s) to
manage.
a) no one
b) five
c) only one
d) two - Answer a) no one
Both managers and organizations influence and are influenced by organizational behaviour, and
the net result can have important consequences for _________.
a) employee satisfaction
b) sales figures
c) customers
d) organizational effectiveness - Answer d) organizational effectiveness
Which of the following is not one of the categories of Mintzberg's managerial roles?
a) interpersonal roles
b) informational roles
c) decisional roles
d) communication roles - Answer d) communication roles
Which of the following is an example of a figurehead role?
a) The manager makes a speech to a trade group, entertains clients, or signs legal documents.
