MCDONALDS CREW TRAINER
CERTIFICATION EVALUATION COMPLETE
QUESTIONS AND ANSWERS GRADED A
PLUS
●● Dips for 20 nuggets
Answer: 4
●● Defrost time chocolate donuts
Answer: 3 hours ambient
●● Cook time for apple pies
Answer: 355 seconds
●● Condiments in table service apron
Answer: Salt and pepper, core dips, sugar and sweetner
●● Question to customer with table service order
Answer: Do you have everything you need
●● Holding time for flurry in freezer
, Answer: 2 hours
●● 4 stages of customer experience model
Answer: Welcome connect deliver farewell
●● Company target for oepe
Answer: 120 seconds
●● Items in bags?
Answer: A=1-3
B=4-6
C=7-9
D= up to 2 large salads
●● Vital ingredients
Answer: Make it special,
friendly and fast,
value and respect,
be you,
enjoy what you do
●● 2 meter rule
CERTIFICATION EVALUATION COMPLETE
QUESTIONS AND ANSWERS GRADED A
PLUS
●● Dips for 20 nuggets
Answer: 4
●● Defrost time chocolate donuts
Answer: 3 hours ambient
●● Cook time for apple pies
Answer: 355 seconds
●● Condiments in table service apron
Answer: Salt and pepper, core dips, sugar and sweetner
●● Question to customer with table service order
Answer: Do you have everything you need
●● Holding time for flurry in freezer
, Answer: 2 hours
●● 4 stages of customer experience model
Answer: Welcome connect deliver farewell
●● Company target for oepe
Answer: 120 seconds
●● Items in bags?
Answer: A=1-3
B=4-6
C=7-9
D= up to 2 large salads
●● Vital ingredients
Answer: Make it special,
friendly and fast,
value and respect,
be you,
enjoy what you do
●● 2 meter rule