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MBA 704 EXAM 1 COMPREHENSIVE STUDY GUIDE 2026.pdf

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MBA 704 EXAM 1 COMPREHENSIVE STUDY GUIDE

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MBA 704 EXAM 1 COMPREHENSIVE STUDY
GUIDE 2026

◉ What is organizational behavior?
Answer: They systematic study and application of knowledge about
how individuals and groups act within the organizations where they
work


◉ Why does organizational behavior matter?
Answer: Because I care, employers care, and organizations care
about understanding people


◉ What can OB help you do?
Answer: It can help you become a more engaged organizational
member, get along with others, get a great job, lower your stress
level, make more effective decisions, and work effectively within a
team


◉ What are the challenges for OB?
Answer: To continue to think about business ethics on a day to day
basis and institute cultures that support ethical decision making

,Work from home (work-life balance, communication, loneliness,
procrastination, burnout, zoom fatigue, and onboarding remotely)


◉ What are the opportunities for organizational behavior?
Answer: Increased autonomy, cost savings, reduced time
commuting, potential for greater work-life balance


◉ What field is heavily relied on for the topic of team processes?
Answer: Sociology


◉ What are the levels of analysis in ob?
Answer: Organization (overarching), group, then individual


◉ What other subjects does OB connect with?
Answer: Psychology (personality and motivation), sociology,
economics (decision making), political sciences (influence), and
medical science (stress).


◉ What topics are covered in OB?
Answer: Work attitudes (satisfaction and organization commitment)
and workplace behaviors (customer services and counterproductive
work behaviors)

, ◉ What is an example of the individual level of analysis?
Answer: If we would like to understand our boss's personality


◉ What is an example of the group level of analysis?
Answer: If we would like to know how our manager's personality
affects our team


◉ What is an example of the organizational level of analysis?
Answer: Wanting to understand how our organization's culture
affects organizational performance


◉ What skills were determined to be the most important for
employers when evaluating college graduate job candidates?
Answer: Ability to work in a team, problem solve skills,
analytic/quantitative skills, communication skills (verbal then
written), initiative, leadership, technical skills,
flexibility/adaptability, and strong work ethic


◉ What things do successful organizations have in common?
Answer: Providing employment security, engaging in selective
hiring, utilizing self-managed teams, being decentralized, paying
well, training employees, reducing status differences, and sharing
information

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