Texas Roadhouse Questions with CORRECT Answers (Verified Update)
Q1: What does HEART stand for?
Answer: H: Howdy E: Engage A: Arrive R: Respond T: Thank you
Q2: When should you deliver apps? (Arrive)
Answer: 6 to 8 minutes -Refill drinks when half full
Q3: When should you deliver salads? (Arrive)
Answer: 5 minutes - Pre bus app plates
Q4: When should you deliver the entree's? (Arrive)
Answer: 12 to 15 minutes - Use pivot points; identify items, and deliver in seat order.
Q5: When should you check back to see if everything was cooked correctly? (Arrive)
Answer: Two minute bite check
Q6: Which responses should you use when dealing with guests and co-workers?
Answer: Right away - Absolutely -My pleasure
Q7: Arrive
Answer: App/Salad/Entre -Auto refill until guests receive main entree's. -Suggestive selling additional
beverages. -Pre bus unused items
Q8: Arrive Adjectives
Answer: Proud -Present -Attentive
Q9: Beers in a bottle
Answer: Michelob ultra -Budweiser -Coors light -Corona - Dos XXX -Lonestar - Miller lights
Q10: Beers on tap
Answer: Budlight -Coors light -Miller light - Austin larger
Q11: Cordials
Answer: Schnapps
Q1: What does HEART stand for?
Answer: H: Howdy E: Engage A: Arrive R: Respond T: Thank you
Q2: When should you deliver apps? (Arrive)
Answer: 6 to 8 minutes -Refill drinks when half full
Q3: When should you deliver salads? (Arrive)
Answer: 5 minutes - Pre bus app plates
Q4: When should you deliver the entree's? (Arrive)
Answer: 12 to 15 minutes - Use pivot points; identify items, and deliver in seat order.
Q5: When should you check back to see if everything was cooked correctly? (Arrive)
Answer: Two minute bite check
Q6: Which responses should you use when dealing with guests and co-workers?
Answer: Right away - Absolutely -My pleasure
Q7: Arrive
Answer: App/Salad/Entre -Auto refill until guests receive main entree's. -Suggestive selling additional
beverages. -Pre bus unused items
Q8: Arrive Adjectives
Answer: Proud -Present -Attentive
Q9: Beers in a bottle
Answer: Michelob ultra -Budweiser -Coors light -Corona - Dos XXX -Lonestar - Miller lights
Q10: Beers on tap
Answer: Budlight -Coors light -Miller light - Austin larger
Q11: Cordials
Answer: Schnapps