Written by students who passed Immediately available after payment Read online or as PDF Wrong document? Swap it for free 4.6 TrustPilot
logo-home
Document preview thumbnail
Preview 1 out of 3 pages
Exam (elaborations)

OTM Test Complete Questions And Answers 100% Verified.

Document preview thumbnail
Preview 1 out of 3 pages

Plan - correct answers In which step of the 5-Step PTSDR Training Method do you ask the 6 "W" questions: WHO, WHAT, WHERE, and WHEN am I training? WHICH resources do I need to meet the needs of the trainee? WHY are we doing this training? All required development plans are auto assigned based on the user's job role - correct answers What happens to a user's development plans when you edit their job role in ZU? Purell Foodservice Surface Sanitizer - correct answers What chemical is used to clean the Front of House countertops. Item identifier, prep date, prep time, initials - correct answers A complete label for freshly brewed tea should have the following: Speak slower and louder - correct answers When communicating with guests at the drive-thru window, you should: 3 Rings - correct answers Answer all store telephone calls within how many rings? 2 - correct answers How many fryer baskets are used for cooking 1 bag of Crinkle Fries? - correct answers Which items do you need to cut and transfer Chicken Fingerz for a Zalad? Choose all that apply. False - correct answers True or False. Drink cups can be used for scooping ice. A logo liner - correct answers A plate containing Fried White Cheddar Bites or Fried Pickles is lined with: True - correct answers True or False. Bone-in and boneless wings held in the hot holding cabinet must be reconstituted before serving. After dropping all tenders - correct answers When do you activate the cook timer when cooking tenders? True - correct answers True or False. Cookies are provided to guests as immediate service items. 10 - correct answers Place a maximum of ____ bacon slices horizontally per column along the side of the flat top grill. 165º for 15 seconds - correct answers Pre-cooked bone-in wings must reach and hold an internal temperature of: 12 - correct answers Frozen split-top buns need to thaw for a minimum of _____ hours. 3:30 and 2:00 minute marks - correct answers When cooking signature fillets, at what times should you shake the fryer basket? 24 hours - correct answers What is the approximate thaw time for frozen lemonade concentrate? Invalid email address or duplicate email (already exists in Schoox) - correct answers While registering a new user into ZU, you receive an error message. Which option lists the two possible causes? Two times; one time - correct answers When saucing Chicken Fingerz, invert the lidded bucket ____ and then swirl the bucket in a circular motion ____. 2/3 cup (drink cup fill line) - correct answers Cups for carbonated drinks are filled with ice to approximately: A drink carrier - correct answers Guests who order multiple drinks or milkshakes should be offered the choice of: 1:30 - correct answers What is the total cook time for Texas Toast? Wrapped fork, dip cups and dressing packets - correct answers Which standard items should be placed in the folded condiment bag for take-out and drive-thru Zalad orders? Clean metal pan with grate and amber lid - correct answers To hold pre-cooked bone-in wings, you should transfer the wings into a _____ and then place them in the hot holding cabinet. True - correct answers True or False. Protein traceability markers (colored dot stickers) must be placed on each pan of prepped fresh bone-in wings. Identify skill gaps and provide targeted development opportunities - correct answers What is a key action an OTM can take to build a strong talent bench? Transfer the prepped milk wash to the walk-in cooler to cool to 41°F or below before putting it into service. - correct answers After temping a freshly mixed container of milk wash, the thermometer reads 42°F. What should you do? Be specific when you tell the team member what they did to earn praise - correct answers What is the first step to coaching a team member who has performed a positive behavior? Checking orders for accuracy and quality & Adding sauces and dressings to orders - correct answers What is the primary function of the FOH Expeditor role? - correct answers What is the primary function of the FOH Expeditor role?

Content preview

OTM Test Complete Questions And
Answers 100% Verified.

Plan - correct answers In which step of the 5-Step PTSDR Training Method do you ask the 6 "W"
questions: WHO, WHAT, WHERE, and WHEN am I training? WHICH resources do I need to meet the
needs of the trainee? WHY are we doing this training?



All required development plans are auto assigned based on the user's job role - correct answers What
happens to a user's development plans when you edit their job role in ZU?



Purell Foodservice Surface Sanitizer - correct answers What chemical is used to clean the Front of House
countertops.



Item identifier, prep date, prep time, initials - correct answers A complete label for freshly brewed tea
should have the following:



Speak slower and louder - correct answers When communicating with guests at the drive-thru window,
you should:



3 Rings - correct answers Answer all store telephone calls within how many rings?



2 - correct answers How many fryer baskets are used for cooking 1 bag of Crinkle Fries?



- correct answers Which items do you need to cut and transfer Chicken Fingerz for a Zalad? Choose all
that apply.



False - correct answers True or False. Drink cups can be used for scooping ice.



A logo liner - correct answers A plate containing Fried White Cheddar Bites or Fried Pickles is lined with:

Document information

Uploaded on
August 19, 2026
Number of pages
3
Written in
2026/2027
Type
Exam (elaborations)
Contains
Questions & answers
$15.49

Wrong document? Swap it for free Within 14 days of purchase and before downloading, you can choose a different document. You can simply spend the amount again.
Written by students who passed
Immediately available after payment
Read online or as PDF

Seller avatar
Reputation scores are based on the amount of documents a seller has sold for a fee and the reviews they have received for those documents. There are three levels: Bronze, Silver and Gold. The better the reputation, the more your can rely on the quality of the sellers work.
RealGrades
4.0
(26)
Sold
197
Followers
52
Items
12327
Last sold
3 days ago



Why students choose Stuvia

Created by fellow students, verified by reviews

Quality you can trust: written by students who passed their tests and reviewed by others who've used these notes.

Didn't get what you expected? Choose another document

No worries! You can instantly pick a different document that better fits what you're looking for.

Pay as you like, start learning right away

No subscription, no commitments. Pay the way you're used to via credit card and download your PDF document instantly.

Student with book image

“Bought, downloaded, and aced it. It really can be that simple.”

Alisha Student

Working on your references?

Create accurate citations in APA, MLA and Harvard with our free citation generator.

Working on your references?

Frequently asked questions