WGU D435 HR TECHNOLOGY AND
PEOPLE ANALYTICS COMPREHENSIVE
EXAM QUESTIONS AND ANSWERS
1. Which phase of the System Development Life Cycle (SDLC) involves performing a ‘Gap
Analysis’ to determine the difference between current capabilities and future needs?
A. Design Phase
B. Implementation Phase
C. Analysis Phase
D. Maintenance Phase
Answer: C
Conceptual Explanation: The Analysis Phase is where the organization defines
requirements and conducts a gap analysis to identify what the current system lacks
compared to the desired state.
2. In the context of People Analytics, which level of maturity is characterized by using
statistical models to forecast future outcomes like employee turnover?
A. Predictive Analytics
B. Diagnostic Analytics
,C. Descriptive Analytics
D. Prescriptive Analytics
Answer: A
Conceptual Explanation: Predictive analytics uses historical data and statistical
algorithms to identify the likelihood of future outcomes based on data patterns.
3. Which HRIS architecture approach involves purchasing separate, specialized software
applications for different HR functions rather than a single integrated suite?
A. Best-of-Breed
B. Enterprise Resource Planning (ERP)
C. Shared Services Center
D. On-premise Monolith
Answer: A
Conceptual Explanation: The Best-of-Breed approach selects the best application for each
specific HR function (e.g., one for payroll, one for LMS) rather than one single vendor for all.
4. What is the primary purpose of ‘Data Normalization’ in an HR database?
A. To encrypt sensitive employee information
B. To summarize data for executive reporting
C. To convert unstructured data into a visual dashboard
, D. To reduce data redundancy and improve data integrity
Answer: D
Conceptual Explanation: Data normalization organizes data to minimize redundancy
(duplicate data) and ensure that data dependencies make sense, which maintains integrity.
5. Under the GDPR, what is the ‘Right to Erasure’ also known as?
A. The Right to Object
B. The Right to be Forgotten
C. The Right to Portability
D. The Right of Access
Answer: B
Conceptual Explanation: The Right to Erasure, or the Right to be Forgotten, allows
individuals to request the deletion of their personal data under certain conditions.
6. Which change management model emphasizes the three stages of ‘Unfreezing, Changing,
and Refreezing’?
A. Kotter’s 8-Step Process
B. Lewin’s Change Management Model
C. ADKAR Model
D. McKinsey 7S Framework
PEOPLE ANALYTICS COMPREHENSIVE
EXAM QUESTIONS AND ANSWERS
1. Which phase of the System Development Life Cycle (SDLC) involves performing a ‘Gap
Analysis’ to determine the difference between current capabilities and future needs?
A. Design Phase
B. Implementation Phase
C. Analysis Phase
D. Maintenance Phase
Answer: C
Conceptual Explanation: The Analysis Phase is where the organization defines
requirements and conducts a gap analysis to identify what the current system lacks
compared to the desired state.
2. In the context of People Analytics, which level of maturity is characterized by using
statistical models to forecast future outcomes like employee turnover?
A. Predictive Analytics
B. Diagnostic Analytics
,C. Descriptive Analytics
D. Prescriptive Analytics
Answer: A
Conceptual Explanation: Predictive analytics uses historical data and statistical
algorithms to identify the likelihood of future outcomes based on data patterns.
3. Which HRIS architecture approach involves purchasing separate, specialized software
applications for different HR functions rather than a single integrated suite?
A. Best-of-Breed
B. Enterprise Resource Planning (ERP)
C. Shared Services Center
D. On-premise Monolith
Answer: A
Conceptual Explanation: The Best-of-Breed approach selects the best application for each
specific HR function (e.g., one for payroll, one for LMS) rather than one single vendor for all.
4. What is the primary purpose of ‘Data Normalization’ in an HR database?
A. To encrypt sensitive employee information
B. To summarize data for executive reporting
C. To convert unstructured data into a visual dashboard
, D. To reduce data redundancy and improve data integrity
Answer: D
Conceptual Explanation: Data normalization organizes data to minimize redundancy
(duplicate data) and ensure that data dependencies make sense, which maintains integrity.
5. Under the GDPR, what is the ‘Right to Erasure’ also known as?
A. The Right to Object
B. The Right to be Forgotten
C. The Right to Portability
D. The Right of Access
Answer: B
Conceptual Explanation: The Right to Erasure, or the Right to be Forgotten, allows
individuals to request the deletion of their personal data under certain conditions.
6. Which change management model emphasizes the three stages of ‘Unfreezing, Changing,
and Refreezing’?
A. Kotter’s 8-Step Process
B. Lewin’s Change Management Model
C. ADKAR Model
D. McKinsey 7S Framework
