WGU D435 HR TECHNOLOGY AND
PEOPLE ANALYTICS COMPREHENSIVE
STUDY GUIDE
1. What is the primary purpose of a ‘Gap Analysis’ during the HRIS selection process?
A. To identify the difference between current system capabilities and desired future states
B. To calculate the total cost of ownership over a five-year period
C. To compare the market share of different HR technology vendors
D. To evaluate the coding language used in the software development
Answer: A
Conceptual Explanation: A Gap Analysis is used to identify the functionalities that are
currently missing but required for the business, helping to bridge the ‘gap’ between current
and future needs.
2. Which level of people analytics is focused on answering the question ‘Why did this
happen?’
A. Descriptive Analytics
B. Predictive Analytics
,C. Prescriptive Analytics
D. Diagnostic Analytics
Answer: D
Conceptual Explanation: Diagnostic analytics looks at historical data to determine the
root cause of trends or specific events.
3. In the context of HR data ethics, what does ‘algorithmic bias’ refer to?
A. The preference of HR managers for traditional paper-based systems
B. The intentional manipulation of data by system administrators
C. Systematic and repeatable errors in a computer system that create unfair outcomes
D. The speed at which an algorithm processes large datasets
Answer: C
Conceptual Explanation: Algorithmic bias occurs when an automated system creates
outcomes that unfairly disadvantage certain groups, often due to biased training data.
4. What is the key characteristic of a ‘Best-of-Breed’ HR technology strategy?
A. Selecting the most effective specialized applications for each specific HR function
B. Purchasing a single integrated suite from one vendor for all HR functions
C. Building custom software from scratch using internal IT resources
D. Using only open-source software to reduce licensing costs
, Answer: A
Conceptual Explanation: A Best-of-Breed strategy involves picking the top-rated software
for individual tasks (e.g., one for payroll, one for LMS) and integrating them.
5. Under GDPR, what does the ‘Right to Erasure’ mean for HR departments?
A. The right to delete all payroll records after one year
B. The right of individuals to have their personal data deleted when it is no longer
necessary
C. The requirement to destroy all physical documents within 30 days
D. The ability of HR to delete employee performance reviews without notice
Answer: B
Conceptual Explanation: Also known as the ‘right to be forgotten,’ this allows individuals
to request the deletion of personal data under specific conditions.
6. Which HRIS implementation approach involves moving all users to the new system at
once?
A. Phased Rollout
B. Parallel Running
C. Big Bang
D. Pilot Program
Answer: C
PEOPLE ANALYTICS COMPREHENSIVE
STUDY GUIDE
1. What is the primary purpose of a ‘Gap Analysis’ during the HRIS selection process?
A. To identify the difference between current system capabilities and desired future states
B. To calculate the total cost of ownership over a five-year period
C. To compare the market share of different HR technology vendors
D. To evaluate the coding language used in the software development
Answer: A
Conceptual Explanation: A Gap Analysis is used to identify the functionalities that are
currently missing but required for the business, helping to bridge the ‘gap’ between current
and future needs.
2. Which level of people analytics is focused on answering the question ‘Why did this
happen?’
A. Descriptive Analytics
B. Predictive Analytics
,C. Prescriptive Analytics
D. Diagnostic Analytics
Answer: D
Conceptual Explanation: Diagnostic analytics looks at historical data to determine the
root cause of trends or specific events.
3. In the context of HR data ethics, what does ‘algorithmic bias’ refer to?
A. The preference of HR managers for traditional paper-based systems
B. The intentional manipulation of data by system administrators
C. Systematic and repeatable errors in a computer system that create unfair outcomes
D. The speed at which an algorithm processes large datasets
Answer: C
Conceptual Explanation: Algorithmic bias occurs when an automated system creates
outcomes that unfairly disadvantage certain groups, often due to biased training data.
4. What is the key characteristic of a ‘Best-of-Breed’ HR technology strategy?
A. Selecting the most effective specialized applications for each specific HR function
B. Purchasing a single integrated suite from one vendor for all HR functions
C. Building custom software from scratch using internal IT resources
D. Using only open-source software to reduce licensing costs
, Answer: A
Conceptual Explanation: A Best-of-Breed strategy involves picking the top-rated software
for individual tasks (e.g., one for payroll, one for LMS) and integrating them.
5. Under GDPR, what does the ‘Right to Erasure’ mean for HR departments?
A. The right to delete all payroll records after one year
B. The right of individuals to have their personal data deleted when it is no longer
necessary
C. The requirement to destroy all physical documents within 30 days
D. The ability of HR to delete employee performance reviews without notice
Answer: B
Conceptual Explanation: Also known as the ‘right to be forgotten,’ this allows individuals
to request the deletion of personal data under specific conditions.
6. Which HRIS implementation approach involves moving all users to the new system at
once?
A. Phased Rollout
B. Parallel Running
C. Big Bang
D. Pilot Program
Answer: C
