RMA EXAM: PATIENT EDUCATION QUESTIONS
WITH 100% ACCURATE ANSWERS
The process of acquiring information from a patient to determine health-care needs and
abilities is called:
a. assessment
b. documentation
c. evaluation
d. planning - Accurate answers A
An environment conductive to learning is characterized by:
a. music
b. activity
c. privacy
d. noise - Accurate answers B
Properly written patient educational materials should:
a. include charts or diagrams
b. be lengthy
c. include paragraphs rather than outlined information
d. include medical terms and phrases
e. focus on key points - Accurate answers E
When evaluating a patient's progress in a patient educational program, if you discover
noncompliance, this means that the patient is:
a. having a reaction to prescribed medication
b. progressing quickly and healing properly
c. following the instructions exactly as they were provided
d. not following prescribed orders
e. not progressing as quickly as expected - Accurate answers D
The best way to enforce verbal instructions for a patient is to:
a. explain the directions using pronounced body language
b. reassure the patient using constant therapeutic touch
c. provide the patient with written instructions
d. ask the patient to call the office in a couple of days to see if they are any questions -
Accurate answers C
When developing written patient educational materials, it is most important to consider:
a. the patient's gender
b. including as many topics as possible in the same written brochure to avoid questions
c. the patient's cognitive level of understanding
, d. incorporating more complex medical terminology in the information - Accurate answers
C
As the best way to document that a patient received written instructions to take home, you
should:
a. have the patient sign a document, to be placed in the patient's chart to verifying the receipt
of materials
b. conduct a follow-up phone call to the patient
c. have the receptionist file a note in the patient's chart
d. have the patient answer questions about the materials to see if he/she read the information
e. write an entry in the patient's chart stating the patient received the materials - Accurate
answers A
To provide patient education for a patient who is blind, which of the following formats of
training materials would be most helpful:
a. pamphlets and brochures
b. internet websites
c. posters
d. Braille materials
e. DVDs - Accurate answers D
A team approach to patient education that includes different fields of knowledge and expertise
is known as a:
a. joint venture
b. quality assurance
c. multidisciplinary plan
d. accommodation - Accurate answers C
The first step in development of a patient educational program is to:
a. identify the purpose and topic of the educational program
b. evaluate effectiveness of the educational plan
c. document the educational plan in the patient's chart
d. elicit patient feedback for documentation
e. decide the format for the materials to be developed - Accurate answers A
The cognitive domain of learning refers to:
a. sensory skills
b. comprehension
c. attitude
d. opinions
e. physical abilities - Accurate answers B
When asked to provide dietary information for a patient, an organization that could provide the
most valuable materials is the:
WITH 100% ACCURATE ANSWERS
The process of acquiring information from a patient to determine health-care needs and
abilities is called:
a. assessment
b. documentation
c. evaluation
d. planning - Accurate answers A
An environment conductive to learning is characterized by:
a. music
b. activity
c. privacy
d. noise - Accurate answers B
Properly written patient educational materials should:
a. include charts or diagrams
b. be lengthy
c. include paragraphs rather than outlined information
d. include medical terms and phrases
e. focus on key points - Accurate answers E
When evaluating a patient's progress in a patient educational program, if you discover
noncompliance, this means that the patient is:
a. having a reaction to prescribed medication
b. progressing quickly and healing properly
c. following the instructions exactly as they were provided
d. not following prescribed orders
e. not progressing as quickly as expected - Accurate answers D
The best way to enforce verbal instructions for a patient is to:
a. explain the directions using pronounced body language
b. reassure the patient using constant therapeutic touch
c. provide the patient with written instructions
d. ask the patient to call the office in a couple of days to see if they are any questions -
Accurate answers C
When developing written patient educational materials, it is most important to consider:
a. the patient's gender
b. including as many topics as possible in the same written brochure to avoid questions
c. the patient's cognitive level of understanding
, d. incorporating more complex medical terminology in the information - Accurate answers
C
As the best way to document that a patient received written instructions to take home, you
should:
a. have the patient sign a document, to be placed in the patient's chart to verifying the receipt
of materials
b. conduct a follow-up phone call to the patient
c. have the receptionist file a note in the patient's chart
d. have the patient answer questions about the materials to see if he/she read the information
e. write an entry in the patient's chart stating the patient received the materials - Accurate
answers A
To provide patient education for a patient who is blind, which of the following formats of
training materials would be most helpful:
a. pamphlets and brochures
b. internet websites
c. posters
d. Braille materials
e. DVDs - Accurate answers D
A team approach to patient education that includes different fields of knowledge and expertise
is known as a:
a. joint venture
b. quality assurance
c. multidisciplinary plan
d. accommodation - Accurate answers C
The first step in development of a patient educational program is to:
a. identify the purpose and topic of the educational program
b. evaluate effectiveness of the educational plan
c. document the educational plan in the patient's chart
d. elicit patient feedback for documentation
e. decide the format for the materials to be developed - Accurate answers A
The cognitive domain of learning refers to:
a. sensory skills
b. comprehension
c. attitude
d. opinions
e. physical abilities - Accurate answers B
When asked to provide dietary information for a patient, an organization that could provide the
most valuable materials is the:
