RMA TEST REVIEW QUESTIONS WITH 100%
ACCURATE ANSWERS
Title 1 of the Americans with Disabilities Act (ADA) mandates that individuals with disabilities
are ... - Accurate answers Not be discriminated against in obtaining employment
Which of the following health care issues is NOT covered under the Health Insurance Portability
and Accountability Act (HIPPA)? - Accurate answers Outlining payment of Medicare and
Medicaid
Which of the following constitutes a breach of contract by a health care provider? - Accurate
answers Discontinuing treatment because the patient did not pay in a timely manner
Under the doctrine of respondant superior, who can potentially be held legally responsible for
an act of negligence by a medical assistant? - Accurate answers Both the medical assistant
and the employer/provider
Touching a patient in a manner to which they have not consented is considered a tort of ... -
Accurate answers Battery
All of the following minors (under age 18) are considered emancipated EXCEPT a minor who
is ... - Accurate answers Being treated for a sexually transmitted disease
Unless public safety is involved, what is required in all cases to release patient medical records
after a subpoena is issued? - Accurate answers The patients written consent
According to typical statues of limitations involving negligence or malpractice, which of the
following time points is NOT used as a starting point? - Accurate answers When the
litigant filed a claim
What normal patient right is suspended upon discovery of child abuse? - Accurate answers
Confidentiality
A POLST form is a type of ... - Accurate answers Living will or advance directive
Generally, medical assistants are permitted to do certain clinical procedures only under the
supervision of an employer/provider because they are NOT ... - Accurate answers Licensed
Which of the following best describes ethics? - Accurate answers Personal values
governing an individuals perceptions of right and wrong
,Bioethics is defined as ... - Accurate answers Any ethical matter that pertains to life and/or
health care
Which of the following principles for a medical assistant is NOT set forth by the American
Association of Medical Assistants (AAMA) Code of Ethics? - Accurate answers Specific
ways of dealing with certain situations
At present, what is the main difference between reporting child abuse and reporting elder or
intimate partner abuse? - Accurate answers Child abuse must be reported to authorities
in all 50 states while other types of abuse do not always need to be reported
A provider is dealing with a patient with HIV or AIDS. Which of the following statements
regarding the providers legal or ethical requirements is NOT true? - Accurate answers The
provider can ethically deny treatment
What is the time frame during which an abortion can be legally performed in all states? -
Accurate answers Abortion can be performed during the first trimester
Therapeutic communication interjects what element into communication? - Accurate answers
Empathy
Active listening requires .. - Accurate answers Being attuned to what the other person is
saying and what they are communicating nonverbally
In order for verbal communication between two people to be effective, the senders message
must be .. - Accurate answers Complete ; Clear and Concise ; Cohesive
In the United States, what do most people consider a comfortable personal space for dealing on
a personal (not intimate) level with another individual? - Accurate answers Between 1-1/2
and 4 feet
The use of a defense mechanism in which a person unconsciously ascribes their own
undesirable acts or impulses to someone else is known as ... - Accurate answers Projection
According to Maslow's hierarchy of needs, what is the first level of need that people must
satisfy before all other? - Accurate answers Physiological and survival needs
A cultural broker is someone who .. - Accurate answers Acts as an intermediary or
advocate for another person or cultural group within the health care community
When interviewing a patient, which of the following types of questions prompts only a yes or a
no answer - Accurate answers Closed Questions
, Which of the following does NOT initially occur when a person is exposed to an acute stressor?
- Accurate answers Triggering of the parasympathetic nervous system
In order, what are the four stages of job burnout? - Accurate answers Honeymoon,
Reality, Dissatisfaction, A Sad State
Which of the following activities does NOT relieve stress? - Accurate answers Gladly
accepting all assigned work
The symptoms lethargy and weight loss can be associated with which of the following
conditions? - Accurate answers AIDS ; Cancer ; End-Stage Renal Disease
According to Dr. Kubler-Ross, what are the most likely stages of grief experienced by a patient
with a life-threatening illness, in order? - Accurate answers Denial, Anger, Bargaining,
Depression, Acceptance
Which of the following management styles offers rewards to subordinates in terms of
teamwork, recognition by other workers, and self-actualization? - Accurate answers
Participatory Management
If an office manager is using a teamwork approach, what is the first step in getting the team
started? - Accurate answers Developing a work statement with the team
As an office manager, when is the best time to carry out a salary review for employees? -
Accurate answers At the beginning of each year
A medical assistant who functions as a human resources manager is responsible for developing
and updating which of the following documents? - Accurate answers Office Policy Manual
Which of the following actions during an initial employment interview is discouraged? -
Accurate answers Offering the applicant the job at that time
The standard rate of overtime pay for administrative or clinical medical assistants is generally ..
- Accurate answers At least one-and-one-half times the regular hourly rate for each hour
over 40 in a week
Medical assistants and other individuals who handle finances in the medical office should ... -
Accurate answers Be Bonded
When must a medical assistant functioning as an office manager pay federal and state taxes
related to employee wages? - Accurate answers Quarterly
What types of nutrients can be converted into energy? - Accurate answers
Carbohydrates ; Fats ; Proteins
ACCURATE ANSWERS
Title 1 of the Americans with Disabilities Act (ADA) mandates that individuals with disabilities
are ... - Accurate answers Not be discriminated against in obtaining employment
Which of the following health care issues is NOT covered under the Health Insurance Portability
and Accountability Act (HIPPA)? - Accurate answers Outlining payment of Medicare and
Medicaid
Which of the following constitutes a breach of contract by a health care provider? - Accurate
answers Discontinuing treatment because the patient did not pay in a timely manner
Under the doctrine of respondant superior, who can potentially be held legally responsible for
an act of negligence by a medical assistant? - Accurate answers Both the medical assistant
and the employer/provider
Touching a patient in a manner to which they have not consented is considered a tort of ... -
Accurate answers Battery
All of the following minors (under age 18) are considered emancipated EXCEPT a minor who
is ... - Accurate answers Being treated for a sexually transmitted disease
Unless public safety is involved, what is required in all cases to release patient medical records
after a subpoena is issued? - Accurate answers The patients written consent
According to typical statues of limitations involving negligence or malpractice, which of the
following time points is NOT used as a starting point? - Accurate answers When the
litigant filed a claim
What normal patient right is suspended upon discovery of child abuse? - Accurate answers
Confidentiality
A POLST form is a type of ... - Accurate answers Living will or advance directive
Generally, medical assistants are permitted to do certain clinical procedures only under the
supervision of an employer/provider because they are NOT ... - Accurate answers Licensed
Which of the following best describes ethics? - Accurate answers Personal values
governing an individuals perceptions of right and wrong
,Bioethics is defined as ... - Accurate answers Any ethical matter that pertains to life and/or
health care
Which of the following principles for a medical assistant is NOT set forth by the American
Association of Medical Assistants (AAMA) Code of Ethics? - Accurate answers Specific
ways of dealing with certain situations
At present, what is the main difference between reporting child abuse and reporting elder or
intimate partner abuse? - Accurate answers Child abuse must be reported to authorities
in all 50 states while other types of abuse do not always need to be reported
A provider is dealing with a patient with HIV or AIDS. Which of the following statements
regarding the providers legal or ethical requirements is NOT true? - Accurate answers The
provider can ethically deny treatment
What is the time frame during which an abortion can be legally performed in all states? -
Accurate answers Abortion can be performed during the first trimester
Therapeutic communication interjects what element into communication? - Accurate answers
Empathy
Active listening requires .. - Accurate answers Being attuned to what the other person is
saying and what they are communicating nonverbally
In order for verbal communication between two people to be effective, the senders message
must be .. - Accurate answers Complete ; Clear and Concise ; Cohesive
In the United States, what do most people consider a comfortable personal space for dealing on
a personal (not intimate) level with another individual? - Accurate answers Between 1-1/2
and 4 feet
The use of a defense mechanism in which a person unconsciously ascribes their own
undesirable acts or impulses to someone else is known as ... - Accurate answers Projection
According to Maslow's hierarchy of needs, what is the first level of need that people must
satisfy before all other? - Accurate answers Physiological and survival needs
A cultural broker is someone who .. - Accurate answers Acts as an intermediary or
advocate for another person or cultural group within the health care community
When interviewing a patient, which of the following types of questions prompts only a yes or a
no answer - Accurate answers Closed Questions
, Which of the following does NOT initially occur when a person is exposed to an acute stressor?
- Accurate answers Triggering of the parasympathetic nervous system
In order, what are the four stages of job burnout? - Accurate answers Honeymoon,
Reality, Dissatisfaction, A Sad State
Which of the following activities does NOT relieve stress? - Accurate answers Gladly
accepting all assigned work
The symptoms lethargy and weight loss can be associated with which of the following
conditions? - Accurate answers AIDS ; Cancer ; End-Stage Renal Disease
According to Dr. Kubler-Ross, what are the most likely stages of grief experienced by a patient
with a life-threatening illness, in order? - Accurate answers Denial, Anger, Bargaining,
Depression, Acceptance
Which of the following management styles offers rewards to subordinates in terms of
teamwork, recognition by other workers, and self-actualization? - Accurate answers
Participatory Management
If an office manager is using a teamwork approach, what is the first step in getting the team
started? - Accurate answers Developing a work statement with the team
As an office manager, when is the best time to carry out a salary review for employees? -
Accurate answers At the beginning of each year
A medical assistant who functions as a human resources manager is responsible for developing
and updating which of the following documents? - Accurate answers Office Policy Manual
Which of the following actions during an initial employment interview is discouraged? -
Accurate answers Offering the applicant the job at that time
The standard rate of overtime pay for administrative or clinical medical assistants is generally ..
- Accurate answers At least one-and-one-half times the regular hourly rate for each hour
over 40 in a week
Medical assistants and other individuals who handle finances in the medical office should ... -
Accurate answers Be Bonded
When must a medical assistant functioning as an office manager pay federal and state taxes
related to employee wages? - Accurate answers Quarterly
What types of nutrients can be converted into energy? - Accurate answers
Carbohydrates ; Fats ; Proteins
