edition with correct answers 100%
Leading cause of EEOC filings within a Dept. - Correct AnswerFailure to act by a supervisor
when an actionable item occurs.
Pre req for fire officer 1 based on NFPA 1021 - Correct AnswerFF II
IAFC identifies fire officer II Level as a ____________ fire officer - Correct AnswerManager
Hostile work environment applies to which of the following situations - Correct AnswerBroad
range of situations where employee feels discriminated
Political subdivision established by state or county gov. With sole purpose of providing fire
protection within a defined geographic area. - Correct AnswerFire protection dist.
Organization that represents the interest of volunteer fire service - Correct AnswerNational
volunteer fire council
Supervising officer is classified as what - Correct AnswerFire Officer 1
Organization defines and publishes the requirement for various levels of fire officer - Correct
AnswerInternational association of fire chiefs
Term used in the make up of many fire Departments across the nation to include more
minorities - Correct AnswerDiversity
Act of directing or guiding others in a course of action according to Fayol - Correct
AnswerLeading
,Fire officer enforcing a Dept policy that is unpopular with labor - Correct AnswerOfficer is most
likely a member of the same bargaining unit as the fire fighter they supervise
Fire officer IV job function normally would be - Correct AnswerChief Officer
Federal agency that established the national incident management system which is standard for
emergency med in us - Correct AnswerFEMA
Four functions of management - Correct AnswerPlanning
Organizing
Leading
Controlling
Basis of a strong positive supervisor/employee relationship - Correct AnswerOpen and honest
communication
Employee files a hostile work workplace complaint within the fire Dept. Most cases with whom
they file the complaint - Correct AnswerCompany officer
Company officer does not agree with new policy to enforce what should you do - Correct
AnswerSeek clarification in private but enforce the policy as directed
Mediator dealing with problems management and labor contract negotiations - Correct
AnswerThird party who is neutral
Equal opportunity act of 1972 amended the civil rights act of 1964 and expanded its coverage to
include public and private employers with _________ or more employees - Correct Answer15
,Based on NIFRS What percentage of the average fire Dept. Workload involves firefighting -
Correct AnswerLess then 10 percent
Organization of a fire Dept can be examined based on - Correct AnswerFunction geography and
staffing
What is an important element of the beginning of shift report given by the company officer to a
supervising officer - Correct AnswerAll reports from the previous shift has been completed
Copy officers can strengthen their abilities and develop has relationships with their supervisors
by doing which of the following - Correct AnswerMake appropriate decisions at your level of
responsibility
What suggestions did commissioners Stapleton offered to officers to help them learn and
develop - Correct AnswerMaintain a personal journal where you record incidents you ran in
how you manage them
What is the root cause of most conflict between labor and management during contract
negotiations - Correct AnswerFailure to manage the relationship between the two parties
In terms of how many fire department is staffed text identifies three types of departments what
are those three types - Correct Answervolunteer, combination, career
What is the primary source of funding for most fire departments - Correct AnswerSales and real
estate taxes
In what year was the international Association of firefighters established - Correct
AnswerFebruary 28 1918
, Which of the following might be considered an important notification that falls within the Chiefs
no surprise rule - Correct AnswerFire fighter on duty injury
What is the term for the maximum number of personnel or activities that can be effectively
controlled by one individual - Correct AnswerSpan of control
Which of the following is the most common complaint that local government is found liable for
all involved in an EEOC complaint - Correct AnswerFailure to investigate the complaint
How did the Chiefs trumpet or Google come to be a symbol of authority in the fire Service -
Correct AnswerBefore electronic amplification devices officers would give orders through these
devices
Ethical choices are based on - Correct AnswerA value system
What is the level of fire training for most private industry or ERT's - Correct AnswerIncipient fire
brigade
The first organize volunteer fire company in the United States was founded in what city - Correct
AnswerPhiladelphia, Union fire company formed in 1735 by Ben Franklin
The ability of an officer to project an image of being in control of a stressful situation is known
as - Correct AnswerCommand presence
What type of document is written to define an operational or administrator method to be filed
routinely for the performance of designated operations or actions - Correct AnswerStandard
operating procedures