MAN 3240 exam 1 Questions and All
Solved Solutions.
Surface-level - Answer ________ diversity refers to diversity in observable attributes such as
race, ethnicity, sex, and age.
It refers to differences in easily perceived characteristics, such as gender and race. - Answer
Which of the following is true with respect to surface-level diversity?
ethnicity - Answer Differences in ________ indicate surface-level diversity.
Jane and Sara grew up in the same town and went to school together. - Answer Which of the
following most likely indicates surface-level similarity?
She was given the same incentives as her colleagues in spite of performing better than them. -
Answer The human resources department of Orbit Bank believes in being unbiased toward all
employees and treating them fairly. They believe it is crucial that the company treat all their
employees equally. However Susan Daniels, an employee at the bank, recently filed a lawsuit
against the company, claiming that she was discriminated against. Which of the following, if
true, best justifies Susan's action?
intimidation - Answer In a workplace, ________ involves overt threats or bullying directed at
members of specific groups of employees.
true - Answer Effective diversity management involves eliminating unfair discrimination.
true - Answer Women being passed over for promotion even when they are performing better
than men is an example of a discriminatory practice.
true - Answer Denying overseas assignments to certain deserving employees over others is a
form of exclusion, a kind of workplace discrimination.
age - Answer Malcolm Industries recently hired a large number of workers for the company's
new construction factory in Colorado. During the hiring process, the management made a clear
effort to recruit physically strong individuals because the work at the factory involves manual
labor. The jobs need to be performed by individuals who have the energy and physical stamina
to work for long hours. Which of the following surface-level characteristics did the company
most likely concentrate on when selecting the new workers?
, length of tenure - Answer Which of the following is a biographical characteristic of an
employee?
Younger workers are more flexible to change. - Answer Thurman Inc., a manufacturing
company in Vermont, needs to hire employees for its new office in the city. The positions
require the employees to travel across the country regularly. The management has specified
that they are looking for employees below the age of 40 who are young and dynamic. Which of
the following beliefs is the management most likely to hold?
Race - Answer ________ refers to the biological heritage people use to identify themselves.
false - Answer Older people are more likely to quit and change jobs than younger employees.
Deductive reasoning - Answer is a dimension of intellectual ability which involves using logic to
assess the implications of an argument.
number aptitude - Answer Lorna Perry, who works in a financial firm in Michigan, is required
to calculate a large number of clients' accounts daily. She needs to tally figures and check
accuracy at a high speed. Which of the following dimensions of intellectual ability does Perry
most likely use?
verbal comprehension - Answer Audrey Smith is a renowned psychiatrist in New Jersey. While
interacting with patients, she needs to understand their points of view by listening intently to
what they say. It is important that she understands their problems so that she can offer advice.
In such a situation, Smith is using the ________ dimension of intellectual ability.
affective component - Answer Janice Hartley works as a writer at a fashion magazine in New
York. She was recently asked by her editor to write an article on "10 must-haves for the autumn
season." Her editor has now sent back the article saying it is not interesting enough to hold the
attention of the reader. Janice is upset and disappointed about the feedback. Which component
of an attitude is represented in this scenario?
behavior - Answer Kimberley Mayfield recently evaluated her subordinate's progress report.
She now plans to inform her about the objectives she did not achieve and how she can perform
better. By doing this, Mayfield will be demonstrating the __ component of an attitude.
behavioral - Answer Sarah Mayer works as a security officer and is in charge of keeping track
of who is in the office at any given time. She notices that some employees do not sign out of the
office when they go out for meals, which makes it difficult to keep track of attendance of
employees. Even though Mayer has repeatedly asked the employees to sign out, they have not
followed her advice. She now decides to report the issue to her supervisor. Which of the
following components of an attitude is being demonstrated by Mayer?
Solved Solutions.
Surface-level - Answer ________ diversity refers to diversity in observable attributes such as
race, ethnicity, sex, and age.
It refers to differences in easily perceived characteristics, such as gender and race. - Answer
Which of the following is true with respect to surface-level diversity?
ethnicity - Answer Differences in ________ indicate surface-level diversity.
Jane and Sara grew up in the same town and went to school together. - Answer Which of the
following most likely indicates surface-level similarity?
She was given the same incentives as her colleagues in spite of performing better than them. -
Answer The human resources department of Orbit Bank believes in being unbiased toward all
employees and treating them fairly. They believe it is crucial that the company treat all their
employees equally. However Susan Daniels, an employee at the bank, recently filed a lawsuit
against the company, claiming that she was discriminated against. Which of the following, if
true, best justifies Susan's action?
intimidation - Answer In a workplace, ________ involves overt threats or bullying directed at
members of specific groups of employees.
true - Answer Effective diversity management involves eliminating unfair discrimination.
true - Answer Women being passed over for promotion even when they are performing better
than men is an example of a discriminatory practice.
true - Answer Denying overseas assignments to certain deserving employees over others is a
form of exclusion, a kind of workplace discrimination.
age - Answer Malcolm Industries recently hired a large number of workers for the company's
new construction factory in Colorado. During the hiring process, the management made a clear
effort to recruit physically strong individuals because the work at the factory involves manual
labor. The jobs need to be performed by individuals who have the energy and physical stamina
to work for long hours. Which of the following surface-level characteristics did the company
most likely concentrate on when selecting the new workers?
, length of tenure - Answer Which of the following is a biographical characteristic of an
employee?
Younger workers are more flexible to change. - Answer Thurman Inc., a manufacturing
company in Vermont, needs to hire employees for its new office in the city. The positions
require the employees to travel across the country regularly. The management has specified
that they are looking for employees below the age of 40 who are young and dynamic. Which of
the following beliefs is the management most likely to hold?
Race - Answer ________ refers to the biological heritage people use to identify themselves.
false - Answer Older people are more likely to quit and change jobs than younger employees.
Deductive reasoning - Answer is a dimension of intellectual ability which involves using logic to
assess the implications of an argument.
number aptitude - Answer Lorna Perry, who works in a financial firm in Michigan, is required
to calculate a large number of clients' accounts daily. She needs to tally figures and check
accuracy at a high speed. Which of the following dimensions of intellectual ability does Perry
most likely use?
verbal comprehension - Answer Audrey Smith is a renowned psychiatrist in New Jersey. While
interacting with patients, she needs to understand their points of view by listening intently to
what they say. It is important that she understands their problems so that she can offer advice.
In such a situation, Smith is using the ________ dimension of intellectual ability.
affective component - Answer Janice Hartley works as a writer at a fashion magazine in New
York. She was recently asked by her editor to write an article on "10 must-haves for the autumn
season." Her editor has now sent back the article saying it is not interesting enough to hold the
attention of the reader. Janice is upset and disappointed about the feedback. Which component
of an attitude is represented in this scenario?
behavior - Answer Kimberley Mayfield recently evaluated her subordinate's progress report.
She now plans to inform her about the objectives she did not achieve and how she can perform
better. By doing this, Mayfield will be demonstrating the __ component of an attitude.
behavioral - Answer Sarah Mayer works as a security officer and is in charge of keeping track
of who is in the office at any given time. She notices that some employees do not sign out of the
office when they go out for meals, which makes it difficult to keep track of attendance of
employees. Even though Mayer has repeatedly asked the employees to sign out, they have not
followed her advice. She now decides to report the issue to her supervisor. Which of the
following components of an attitude is being demonstrated by Mayer?
