ba 350 exam 1 (cobb sdsu) comprehensive Questions
and Answers with 100% Correct Answers | Latest Version
Question 1.
WHAT IS ORGA- NIZATIONAL BE- HAVIOR?
Correct Answer: ...
Question 2.
organizational behavior (OB)
Correct Answer: a field of study that investigates the impact that individuals, groups,
and structure have on behavior within organizations for the purpose of applying such
knowledge toward improving an organization's effectiveness
Question 3.
four disciplines that contribute to OB
Correct Answer: 1. PSYCHOLOGY= measure, explain, and sometimes change the
behavior of humans and animals 2. SOCIAL PSYCHOLOGY= the influence of people
on one another 3. SOCIOLOGY= people in relation to social environment or culture 4.
ANTHROPOLOGY= studies societies to learn about human beings and their activities
Question 4.
contingency variables
Correct Answer: = situational factors or variables that moderate the relationship
between two to more variables -appropriate management depends on the demand of
the situation or conditions... aka how individuals attitude change when something
happens (ex. when a senior leader quits, it can negatively affect the morale and
dynamics of other employees)
Question 5.
VUCA acronym
Correct Answer: volatility, uncertainty, complexity, ambiguity *vuca environment is
influencing ob*
Question 6.
VUCA...
Correct Answer: -managing workforce diversity and inclusion -responding to
globalization -technology and social media -always on work cultures -focus on CSR
-artificial intelligence and machine learning -shift to gig economy (non traditional 9-5
jobs such as door dash, uber eats, etc.)
, Question 7.
counterproductive work behavior (CWB)
Correct Answer: refers to employee voluntary behaviors that harm organizations or
people working in the organizations ex. destroying company property, calling in sick
when not ill, insulting an employee, stealing, etc.
Question 8.
systematic study of behavior
Correct Answer: =looking at relationships, attempting to attribute causes and effects,
and drawing conclusions based on evidence -cause and effect focused -behavior
generally is predictable (perception, importance)
Question 9.
EBM
Correct Answer: = evidence based management; basing managerial decisions on the
best available scientific evidence -complements systematic study -argues for
individuals to make decisions based on evidence
Question 10.
intuition
Correct Answer: =an instinctive feeling not necessarily supported by research
-systematic study and EBM add to intuition (aka those "gut feelings" about "why i do
what i do" and "what makes others tick") -if we make all decisions with intuition or gut
instinct, we're likely working with incomplete information
Question 11.
organization
Correct Answer: a consciously coordinated social unit composed of two or more
people that functions on a relatively continuous basis to achieve a common goal or
set of goals (coordinated effort to bring people together to contribute to the goal of a
company, like a mission statement)
Question 12.
manager
Correct Answer: someone who gets things done through other people in
organizations; an individual who achieves goals through other people (they need to
build on the skillsets of the people they hired and then let them go apply that to the
workforce)
and Answers with 100% Correct Answers | Latest Version
Question 1.
WHAT IS ORGA- NIZATIONAL BE- HAVIOR?
Correct Answer: ...
Question 2.
organizational behavior (OB)
Correct Answer: a field of study that investigates the impact that individuals, groups,
and structure have on behavior within organizations for the purpose of applying such
knowledge toward improving an organization's effectiveness
Question 3.
four disciplines that contribute to OB
Correct Answer: 1. PSYCHOLOGY= measure, explain, and sometimes change the
behavior of humans and animals 2. SOCIAL PSYCHOLOGY= the influence of people
on one another 3. SOCIOLOGY= people in relation to social environment or culture 4.
ANTHROPOLOGY= studies societies to learn about human beings and their activities
Question 4.
contingency variables
Correct Answer: = situational factors or variables that moderate the relationship
between two to more variables -appropriate management depends on the demand of
the situation or conditions... aka how individuals attitude change when something
happens (ex. when a senior leader quits, it can negatively affect the morale and
dynamics of other employees)
Question 5.
VUCA acronym
Correct Answer: volatility, uncertainty, complexity, ambiguity *vuca environment is
influencing ob*
Question 6.
VUCA...
Correct Answer: -managing workforce diversity and inclusion -responding to
globalization -technology and social media -always on work cultures -focus on CSR
-artificial intelligence and machine learning -shift to gig economy (non traditional 9-5
jobs such as door dash, uber eats, etc.)
, Question 7.
counterproductive work behavior (CWB)
Correct Answer: refers to employee voluntary behaviors that harm organizations or
people working in the organizations ex. destroying company property, calling in sick
when not ill, insulting an employee, stealing, etc.
Question 8.
systematic study of behavior
Correct Answer: =looking at relationships, attempting to attribute causes and effects,
and drawing conclusions based on evidence -cause and effect focused -behavior
generally is predictable (perception, importance)
Question 9.
EBM
Correct Answer: = evidence based management; basing managerial decisions on the
best available scientific evidence -complements systematic study -argues for
individuals to make decisions based on evidence
Question 10.
intuition
Correct Answer: =an instinctive feeling not necessarily supported by research
-systematic study and EBM add to intuition (aka those "gut feelings" about "why i do
what i do" and "what makes others tick") -if we make all decisions with intuition or gut
instinct, we're likely working with incomplete information
Question 11.
organization
Correct Answer: a consciously coordinated social unit composed of two or more
people that functions on a relatively continuous basis to achieve a common goal or
set of goals (coordinated effort to bring people together to contribute to the goal of a
company, like a mission statement)
Question 12.
manager
Correct Answer: someone who gets things done through other people in
organizations; an individual who achieves goals through other people (they need to
build on the skillsets of the people they hired and then let them go apply that to the
workforce)
