BA 342 final exam
Study online at https://quizlet.com/_45sxhj
1. EAP excellent performance, academic integrity, professional behavior
2. websites/pages to know look at this section of ron jon's video!!
3. language check 50% of companies use sustainability (now)
25% use CSR
25% use other
4. Business & stakeholders di- -center: business
agram
-surrounding stakeholders: community, govt, employees, con-
sumers, owners
5. B-Lab Assessment offers certification to become a b-corp (a company that benefits a
cause)
ex.) Warby Parker giving away glasses, training people to conduct
vision tests
6. overall theme of BA 342? responsibility! (& resp. leadership)
7. responsibility definition the ability or authority to act or decide on one's own without
supervision
8. responsible leadership defi- making business decisions that take into account stakeholders,
nition such as workers, clients, suppliers, the environment, the commu-
nity and future generations
9. case: who saved new or- -the business community!
leans in hurricane katrina?
-walmart brought supplies to NOLA, taking care of:
**people*
, BA 342 final exam
Study online at https://quizlet.com/_45sxhj
**operations*
**community*
-walmart *pros*:
*large number of customers, employees
*largest company
*donates time and money
*sustainable intiatives
*saved the gulf
-walmart *cons*:
*downtown declines
*green space destroyed
*consumerism
*closed culture leading to consumer activism
*workforce/legal issues
*bribery scandal
10. Doug McMillon's (CEO Wal- -By 2025 Zero Waste in 4 Largest Markets
mart) initiatives -100% Renewable Energy
-Transparency & Quality Leader
-Forests - Zero Net Deforestation
-Food - 2x Sales Local, less additives, sugar
-100% recycled packaging
-Ladder of Opportunity jobs/careers (training 250k)
-$20 billion WBE, MBE
-Human Rights International Sourcing
-Communities $1.4 billion in donations/year
-$25 million fund disaster relief
-Sustainability throughout supply chain
11. stakeholders
, BA 342 final exam
Study online at https://quizlet.com/_45sxhj
license to operate has to in-
volve ______________
12. traditional 3-part definition 1) emphasis on obligation/accountability
of citizenship 2) action/activity
3) outcomes/results
13. the big 6 business reasons 1) innovation
for CSR 2) cost savings
3) brand differentiation
4) long-term thinking
5) customer engagement
6) employee engagement
14. the 4 ways firms respond to 1) *defensive*
CSR pressure *garments: factory explosion in Bangladesh, retailers trying to play
better now
2) *cost/benefit*
*DuPont: more expensive to fix up defective plant, but did it anyway
for sake of CSR/reputation
3) *strategic*
*IBM: make entire business CSR-focused
4) *innovation*
*Tesla: develop products that are ready for CSR world
ex.) CVS discontinuing cig sales: DEFENSIVE (saving reputation)
ex.) Patagonia repairing used clothes: STRATEGIC
15.
Study online at https://quizlet.com/_45sxhj
1. EAP excellent performance, academic integrity, professional behavior
2. websites/pages to know look at this section of ron jon's video!!
3. language check 50% of companies use sustainability (now)
25% use CSR
25% use other
4. Business & stakeholders di- -center: business
agram
-surrounding stakeholders: community, govt, employees, con-
sumers, owners
5. B-Lab Assessment offers certification to become a b-corp (a company that benefits a
cause)
ex.) Warby Parker giving away glasses, training people to conduct
vision tests
6. overall theme of BA 342? responsibility! (& resp. leadership)
7. responsibility definition the ability or authority to act or decide on one's own without
supervision
8. responsible leadership defi- making business decisions that take into account stakeholders,
nition such as workers, clients, suppliers, the environment, the commu-
nity and future generations
9. case: who saved new or- -the business community!
leans in hurricane katrina?
-walmart brought supplies to NOLA, taking care of:
**people*
, BA 342 final exam
Study online at https://quizlet.com/_45sxhj
**operations*
**community*
-walmart *pros*:
*large number of customers, employees
*largest company
*donates time and money
*sustainable intiatives
*saved the gulf
-walmart *cons*:
*downtown declines
*green space destroyed
*consumerism
*closed culture leading to consumer activism
*workforce/legal issues
*bribery scandal
10. Doug McMillon's (CEO Wal- -By 2025 Zero Waste in 4 Largest Markets
mart) initiatives -100% Renewable Energy
-Transparency & Quality Leader
-Forests - Zero Net Deforestation
-Food - 2x Sales Local, less additives, sugar
-100% recycled packaging
-Ladder of Opportunity jobs/careers (training 250k)
-$20 billion WBE, MBE
-Human Rights International Sourcing
-Communities $1.4 billion in donations/year
-$25 million fund disaster relief
-Sustainability throughout supply chain
11. stakeholders
, BA 342 final exam
Study online at https://quizlet.com/_45sxhj
license to operate has to in-
volve ______________
12. traditional 3-part definition 1) emphasis on obligation/accountability
of citizenship 2) action/activity
3) outcomes/results
13. the big 6 business reasons 1) innovation
for CSR 2) cost savings
3) brand differentiation
4) long-term thinking
5) customer engagement
6) employee engagement
14. the 4 ways firms respond to 1) *defensive*
CSR pressure *garments: factory explosion in Bangladesh, retailers trying to play
better now
2) *cost/benefit*
*DuPont: more expensive to fix up defective plant, but did it anyway
for sake of CSR/reputation
3) *strategic*
*IBM: make entire business CSR-focused
4) *innovation*
*Tesla: develop products that are ready for CSR world
ex.) CVS discontinuing cig sales: DEFENSIVE (saving reputation)
ex.) Patagonia repairing used clothes: STRATEGIC
15.
