CERTIFIED PROPERTY MANAGER ACTUAL
TEST PAPER ACCURATE QUESTIONS AND
CORRECT ANSWERS GRADED APLUS
●● Job Analysis
Answer: Is the process of identifying essential Skills, Knowledge, and
Abilities required to perform a job; Forms the basis of all subsequent
human resources activity.
●● Behavioral
Answer: A type of question asked by an interviewer to determine a
persons disposition based on previous behavior in particular situations.
●● Orientation
Answer: Is the process of informing new employees what is expected of
them on the job as well as making them feel welcome and comfortable.
●● Avoiding/Avoidance
Answer: Is a style of conflict resolution in which a person withdraws
from the issue and/or side-steps the conflict.
●● Employee Handbook
,Answer: Generally the most common format used to communicate
company policies, vision, and mission.
●● Job Description
Answer: Defines the job in terms the responsibilities, reporting structure,
and the Skills, Knowledge, and Abilities required to fulfill the duties of
the position as identified in the Job Analysis.
●● Recruiting
Answer: The process of identifying and attracting qualified job
applicants.
●● Job Knowledge
Answer: A type of question asked by an interviewer to determine
whether the applicant has the necessary knowledge to perform the job.
●● Collaborative
Answer: Style of conflict resolution in which parties work together to
solve the problem, and have confidence in each other as partners.
●● Performance Feedback
Answer: An ongoing process in which the manager and employee have
constructive conversations related to performance.
, ●● Kinesthetic
Answer: A type of learner that learns best with a hands on approach and
explore the physical world; also called Tactile Learners.
●● Autocratic
Answer: A style of management in which decisions are imposed on
subordinates; also known as Theory X management,where managers
believe people dislike work and must be told what to do.
●● Coaching
Answer: Is used to develop employees rather than address specific
behaviors and performance.
●● Equal Employment Opportunity Commission
Answer: EEOC
●● Rent Roll/Collections Report
Answer: A listing of all units showing the residents' name, rental rate,
and status of collections.
●● Delinquency Report
Answer: The report that tracks late payments of rent, updated monthly
and sent to owner in the reports.
TEST PAPER ACCURATE QUESTIONS AND
CORRECT ANSWERS GRADED APLUS
●● Job Analysis
Answer: Is the process of identifying essential Skills, Knowledge, and
Abilities required to perform a job; Forms the basis of all subsequent
human resources activity.
●● Behavioral
Answer: A type of question asked by an interviewer to determine a
persons disposition based on previous behavior in particular situations.
●● Orientation
Answer: Is the process of informing new employees what is expected of
them on the job as well as making them feel welcome and comfortable.
●● Avoiding/Avoidance
Answer: Is a style of conflict resolution in which a person withdraws
from the issue and/or side-steps the conflict.
●● Employee Handbook
,Answer: Generally the most common format used to communicate
company policies, vision, and mission.
●● Job Description
Answer: Defines the job in terms the responsibilities, reporting structure,
and the Skills, Knowledge, and Abilities required to fulfill the duties of
the position as identified in the Job Analysis.
●● Recruiting
Answer: The process of identifying and attracting qualified job
applicants.
●● Job Knowledge
Answer: A type of question asked by an interviewer to determine
whether the applicant has the necessary knowledge to perform the job.
●● Collaborative
Answer: Style of conflict resolution in which parties work together to
solve the problem, and have confidence in each other as partners.
●● Performance Feedback
Answer: An ongoing process in which the manager and employee have
constructive conversations related to performance.
, ●● Kinesthetic
Answer: A type of learner that learns best with a hands on approach and
explore the physical world; also called Tactile Learners.
●● Autocratic
Answer: A style of management in which decisions are imposed on
subordinates; also known as Theory X management,where managers
believe people dislike work and must be told what to do.
●● Coaching
Answer: Is used to develop employees rather than address specific
behaviors and performance.
●● Equal Employment Opportunity Commission
Answer: EEOC
●● Rent Roll/Collections Report
Answer: A listing of all units showing the residents' name, rental rate,
and status of collections.
●● Delinquency Report
Answer: The report that tracks late payments of rent, updated monthly
and sent to owner in the reports.
