CERTIFIED APARTMENT MANAGER
COMPREHENSIVE EXAMINATION TEST
COMPLETE QUESTIONS WITH ACCURATE
SOLUTIONS
●● Which term is BEST defined as legally enforceable contract that
grants a resident the tights and responsibilities of possession and use of
an apartment for specified period of time?
A. Lease
B. Offer
C. Amendment
D. Exclusion clause
Answer: A. Lease
●● When may it be unnecessary to collect bids for a contract?
A. The contract is for a negligible amount
B. The contract is for a short period of time
C. The contract covers work that can be completed on-site
D. The contract has been previously awarded for similar work
Answer: A. The contract is for a negligible amount
,●● Who should complete a rental application?
A. Prospective resident
B. Property manager
C. Minor occupant
D. Leasing professional
Answer: B. Prospective resident
●● Which reason BEST describes why it is important for an apartment
manager to paraphrase a resident's remarks during a conversation?
A. It provides the resident with information that he/she might not have
known
B. It reinforces that the resident is in control and directing the
conversation.
C. It helps avoid miscommunication and shows that the apartment cares
about the residents
D. It gives the resident a sense of whether the apartment manager agrees
or disagrees with the information
Answer: C. It helps avoid miscommunication and shows that the
apartment manager cares about the resident
,●● During contract work at a property, which method of risk reduction
is used to encourage satisfactory completion of work by withholding a
percentage of payment?
A. Retainage fee
B. Lien waiver
C. Certificate of insurance
D. Payment and performance bond
Answer: A. Retainage fee
●● Which term is BEST defined as a neutral policy or procedure that has
a disproportionately negative effect on a protected class?
A. Limited liability
B. Tenant subsidy
C. Disparate impact
D. Punitive damage
Answer: C. Disparate impact
●● In which situation would it be MOST appropriate to ask for written
verification of a disability from a person who requests reasonable
modifications due to a disability?
, A. Fulfilling the request will have a financial impact
B. The disability is not readily apparent
C. The modification is being requested for a minor
D. Public areas will be affected by the modification
Answer: B. . The disability is not readily apparent
●● How should a property manager respond after being made aware that
a sex offender lives on the property?
A. Seek legal counsel about disclosure responsibility
B. Tell no one and issue a notice to vacate at the end of the lease term
C. Disclose the information to the residents
D. Get written consent to release the information from the convicted
resident's
Answer: A. Seek legal counsel about disclosure responsibility
●● Which term is the best defined as the changes in the rules, services,
practices, or policies that allow individuals with disabilities equal
enjoyment of housing?
A. Modifications
B. Renovations
C. Accommodations
COMPREHENSIVE EXAMINATION TEST
COMPLETE QUESTIONS WITH ACCURATE
SOLUTIONS
●● Which term is BEST defined as legally enforceable contract that
grants a resident the tights and responsibilities of possession and use of
an apartment for specified period of time?
A. Lease
B. Offer
C. Amendment
D. Exclusion clause
Answer: A. Lease
●● When may it be unnecessary to collect bids for a contract?
A. The contract is for a negligible amount
B. The contract is for a short period of time
C. The contract covers work that can be completed on-site
D. The contract has been previously awarded for similar work
Answer: A. The contract is for a negligible amount
,●● Who should complete a rental application?
A. Prospective resident
B. Property manager
C. Minor occupant
D. Leasing professional
Answer: B. Prospective resident
●● Which reason BEST describes why it is important for an apartment
manager to paraphrase a resident's remarks during a conversation?
A. It provides the resident with information that he/she might not have
known
B. It reinforces that the resident is in control and directing the
conversation.
C. It helps avoid miscommunication and shows that the apartment cares
about the residents
D. It gives the resident a sense of whether the apartment manager agrees
or disagrees with the information
Answer: C. It helps avoid miscommunication and shows that the
apartment manager cares about the resident
,●● During contract work at a property, which method of risk reduction
is used to encourage satisfactory completion of work by withholding a
percentage of payment?
A. Retainage fee
B. Lien waiver
C. Certificate of insurance
D. Payment and performance bond
Answer: A. Retainage fee
●● Which term is BEST defined as a neutral policy or procedure that has
a disproportionately negative effect on a protected class?
A. Limited liability
B. Tenant subsidy
C. Disparate impact
D. Punitive damage
Answer: C. Disparate impact
●● In which situation would it be MOST appropriate to ask for written
verification of a disability from a person who requests reasonable
modifications due to a disability?
, A. Fulfilling the request will have a financial impact
B. The disability is not readily apparent
C. The modification is being requested for a minor
D. Public areas will be affected by the modification
Answer: B. . The disability is not readily apparent
●● How should a property manager respond after being made aware that
a sex offender lives on the property?
A. Seek legal counsel about disclosure responsibility
B. Tell no one and issue a notice to vacate at the end of the lease term
C. Disclose the information to the residents
D. Get written consent to release the information from the convicted
resident's
Answer: A. Seek legal counsel about disclosure responsibility
●● Which term is the best defined as the changes in the rules, services,
practices, or policies that allow individuals with disabilities equal
enjoyment of housing?
A. Modifications
B. Renovations
C. Accommodations
