QUESTIONS WITH ACCURATE ANSWERS
6 C's of Caring correct answer Compassion, competence, confidence, conscience,
commitment, comportment
Advantages to nursing information systems correct answer better access to
information, enhanced quality of documentation, improved quality of care,
increased productivity, improved communication, reduced errors, reduced
hospital costs, automatic billing, reminders and prompts for charting.
Affective learning correct answer feelings
Aggressive communication correct answer focus on their own needs; loud,
blaming, and demanding.
Assertive communication correct answer declare and affirm opinions; respecting,
balancing, and acknowledging.
Assertive communication techniques correct answer "I" statements, fogging,
negative assertion, repetition, confidence, management of nonverbal
communication, avoid apologizing, preform post conversation evaluation.
Assessment correct answer Collecting, organizing, and validating data;
documenting the pt assessment data; the purpose is to establish a database
about the patients response to health concerns or illness and their ability to
manage their needs.
, Barriers to communication correct answer stereotyping, agreeing and disagreeing,
being defensive, challenging, probing, testing, rejecting, changing topics,
unwarranted reassurance, passing judgement, and giving common advice.
Basic competencies to collaboration correct answer good interpersonal skills,
mutual respect and trust, giving and receiving feedback, decision making skills,
learning to value and manage diversity, developing good conflict resolution skills,
and learning to create win-win situations.
Caring encounters correct answer knowing the client, nursing presence,
empowering the client, compassion, and competence.
caring for self correct answer adequate nutrition, activity and exercise, recreation,
avoiding unhealthy practices
Case management correct answer Collaborative process of assessment, planning,
facilitating, and advocating through communication and available resources to
promote quality, cost effective outcomes.
Characteristics of effective collaborations correct answer common purpose and
goals, clinical competence of each provider, interpersonal competence, humor,
trust, valuing and respecting diverse and complementary knowledge.
Characteristics of Effective groups correct answer accomplish goals, maintain
cohesion, develop and modify structure to improve effectiveness.
Clinical information systems correct answer electronic health records, bedside
medication administration, computerized provider order entry (COPE), client
surveillance