WGU C720 OPERATIONS AND SUPPLY CHAIN MANAGEMENT QUESTIONS & ANS… EXAM
P R O F E S S I O N A L P R A C T I C E M AT E R I A L S
WGU C720 Operations and
Supply Chain Management
Questions & Answers 2026-
2027 | Updated OA Review
Verified Answers Exam Ready With Rationales
245 QUESTIONS
DOCUMENT OVERVIEW
This document provides 245 verified questions along with their correct answers related to operations and
supply chain management. Each question is designed to facilitate understanding of key concepts in the
field, ensuring comprehensive coverage of the subject. It is suitable for study, review, and preparation for
certification exams, offering a valuable resource for students seeking to enhance their knowledge and
proficiency in operations and supply chain management.
CONTENTS
• Operations Management • Process Design and Technology
• Strategic Management • Trade Agreements
• Sustainability and Ethics • Quality Management
• Statistical Process Control • Project Management
• Supply Chain Fundamentals • Lean and Agile Practices
• Capacity and Production • Economic Principles
• Forecasting Techniques • Inventory Management
Page 1
, E XA M Q U EST I O N S
Q1 QUESTION 1 OF 245
Operations
CORRECT ANSWER
The process used to acquire inputs, such as people, capital, and material, and transform them into outputs, such
as products and services.
Q2 QUESTION 2 OF 245
Operations Manager
CORRECT ANSWER
They allocate resources.
Q3 QUESTION 3 OF 245
Capital
CORRECT ANSWER
Facilities and equipment
Q4 QUESTION 4 OF 245
Competitive Advantage
CORRECT ANSWER
Developing capabilities that customers value, can be sustained over the long-term, and competitors find difficult
to replicate.
Q5 QUESTION 5 OF 245
Inseparability
Page 2
, CORRECT ANSWER
The process of separating production from consumption; cannot be done for services because they are produced
and consumed simultaneously.
Q6 QUESTION 6 OF 245
Technology
CORRECT ANSWER
The application of knowledge, tools, processes, and procedures to solve problems.
Q7 QUESTION 7 OF 245
Product Design
CORRECT ANSWER
The characteristics, features, and performance of the product; how the product functions; does not
fundamentally change the product. Example: changing Coca-Cola's beverage containers from glass to aluminum.
Q8 QUESTION 8 OF 245
Product Technology
CORRECT ANSWER
The application of knowledge to improve the product.
Q9 QUESTION 9 OF 245
Process
CORRECT ANSWER
How to accomplish a task.
Q10 QUESTION 10 OF 245
Process Design
Page 3
, CORRECT ANSWER
How a product is made; can fundamentally alter the nature of the product. Example: changing the taste of Coca-
Cola.
Q11 QUESTION 11 OF 245
Process Technology
CORRECT ANSWER
The application of knowledge to improve a process.
Q12 QUESTION 12 OF 245
Cross-Functionality
CORRECT ANSWER
When individuals with different expertise work towards a common goal; this is an essential business process.
Q13 QUESTION 13 OF 245
Concurrent Engineering
CORRECT ANSWER
Completing product design and process design simultaneously.
Q14 QUESTION 14 OF 245
Functional Areas
CORRECT ANSWER
Subsystems within an organization, such as marketing, finance, and accounting, that are linked together by a
common organizational goal.
Q15 QUESTION 15 OF 245
Strategy
Page 4
P R O F E S S I O N A L P R A C T I C E M AT E R I A L S
WGU C720 Operations and
Supply Chain Management
Questions & Answers 2026-
2027 | Updated OA Review
Verified Answers Exam Ready With Rationales
245 QUESTIONS
DOCUMENT OVERVIEW
This document provides 245 verified questions along with their correct answers related to operations and
supply chain management. Each question is designed to facilitate understanding of key concepts in the
field, ensuring comprehensive coverage of the subject. It is suitable for study, review, and preparation for
certification exams, offering a valuable resource for students seeking to enhance their knowledge and
proficiency in operations and supply chain management.
CONTENTS
• Operations Management • Process Design and Technology
• Strategic Management • Trade Agreements
• Sustainability and Ethics • Quality Management
• Statistical Process Control • Project Management
• Supply Chain Fundamentals • Lean and Agile Practices
• Capacity and Production • Economic Principles
• Forecasting Techniques • Inventory Management
Page 1
, E XA M Q U EST I O N S
Q1 QUESTION 1 OF 245
Operations
CORRECT ANSWER
The process used to acquire inputs, such as people, capital, and material, and transform them into outputs, such
as products and services.
Q2 QUESTION 2 OF 245
Operations Manager
CORRECT ANSWER
They allocate resources.
Q3 QUESTION 3 OF 245
Capital
CORRECT ANSWER
Facilities and equipment
Q4 QUESTION 4 OF 245
Competitive Advantage
CORRECT ANSWER
Developing capabilities that customers value, can be sustained over the long-term, and competitors find difficult
to replicate.
Q5 QUESTION 5 OF 245
Inseparability
Page 2
, CORRECT ANSWER
The process of separating production from consumption; cannot be done for services because they are produced
and consumed simultaneously.
Q6 QUESTION 6 OF 245
Technology
CORRECT ANSWER
The application of knowledge, tools, processes, and procedures to solve problems.
Q7 QUESTION 7 OF 245
Product Design
CORRECT ANSWER
The characteristics, features, and performance of the product; how the product functions; does not
fundamentally change the product. Example: changing Coca-Cola's beverage containers from glass to aluminum.
Q8 QUESTION 8 OF 245
Product Technology
CORRECT ANSWER
The application of knowledge to improve the product.
Q9 QUESTION 9 OF 245
Process
CORRECT ANSWER
How to accomplish a task.
Q10 QUESTION 10 OF 245
Process Design
Page 3
, CORRECT ANSWER
How a product is made; can fundamentally alter the nature of the product. Example: changing the taste of Coca-
Cola.
Q11 QUESTION 11 OF 245
Process Technology
CORRECT ANSWER
The application of knowledge to improve a process.
Q12 QUESTION 12 OF 245
Cross-Functionality
CORRECT ANSWER
When individuals with different expertise work towards a common goal; this is an essential business process.
Q13 QUESTION 13 OF 245
Concurrent Engineering
CORRECT ANSWER
Completing product design and process design simultaneously.
Q14 QUESTION 14 OF 245
Functional Areas
CORRECT ANSWER
Subsystems within an organization, such as marketing, finance, and accounting, that are linked together by a
common organizational goal.
Q15 QUESTION 15 OF 245
Strategy
Page 4
